sdw2001

This survey is largely meaningless and not surprising.  Based on apparent demand, it doesn't seem like Apple has a problem here. The issue with the survey is being unimpressed or not excited by a line-up doesn't necessarily equate with the decision to upgrade.  If I were taking the survey, I'd likely say "not very" excited, too.  While I'm going to hold on to my 12 Pro Max another year, I personally know several people who upgraded from older phones.  Upon looking at the 13, they felt it was time.  It's a nice upgrade from anything other than an iPhone 12.  There is even value in upgrading from last year's model if your phone is paid off or eligible for trade.  Frankly, if I still didn't owe a few hundred bucks on my upgrade program, I'd have pulled the trigger myself.  

GeorgeBMac said:

sdw2001 said:

Couldn't have happened to a more evil, corrupt company.  Sorry for all the small biz that was impacted.  I personally got off FB early in the year and it is the BEST decision ever.  

I'm not disagreeing.   But they also do a lot of good.

I use it to keep in touch with my local running community on organized runs and events.  I also belong to a "runners over 70" group with older runners from all over the world:  We seem to be a pretty rare breed of older adults working hard to stay fit and healthy (and mostly succeeding!) so the group provides encouragement, support and advise that simply would not be available anywhere else.

I'm not saying it has no uses.  I used to be pretty involved in all kinds of groups, from humor to politics to special interest, to neighborhood, etc.  But the fact that it has some use does not excuse the company's behavior.  Their data mining and tracking alone is terrible.  Then we get into banning, shadow banning, dethrottling, suppressing information, etc.  

Couldn't have happened to a more evil, corrupt company.  Sorry for all the small biz that was impacted.  I personally got off FB early in the year and it is the BEST decision ever.  

Honestly, can we even call them "outbreaks" anymore?  This thing is global and has been for 18 months.  Mitigation of spread measures have obviously and spectacularly failed (quarantine, masking, social distancing, shutdowns and lockdowns).   Unless there are so many workers out sick that it impacts production, there should be minimal impact.  Because science.  

I'm not saying Apple is right to go this far, but this article is filled with nonsensical points.  

Opening up repair access would undoubtedly help mitigate some of those waste issues. 

Totally unsupported and definitely not "undoubtedly."  Are you implying that if a third party can't repair a phone, the consumer will just toss it?  

As with any financial costs, lower-income iPhone users will be the most affected.

I don't know what this means or where it comes from, but it's completely absurd.  iPhones are premium products.  Having one is not a Right (capitalization intended).  There are plenty of cheaper options for those who are "lower income."  Don't want a phone that can't have a screen replaced at the mall?  Great. Don't buy one, just like I'm not buying a Model S Tesla because it costs $100,000.  Imagine claiming that lower income Tesla owners are most affected by the need for battery replacement and limited service locations.  

Warning users away from going to third-party repair services is one thing, but actively punishing users for doing so is another.
...
At the very least, Apple shouldn't arbitrarily punish users for making a non-security related repair decision about a device that they own. 

Punish?  Face ID doesn't work with third party screen repairs on iPhone 13. They state as much.  Whether it's a good policy or not isn't the point.  It's not a "punishment" in any sense.  And honestly, the whole "non-security related repairs" just sounds a like weasel term.  Since so-called Right to Repair is not the law, it's written nowhere that people should have the right to "non-security related repairs."   It's the first time I've even seen that term.  

Should Apple allow third party screen repairs?  Probably. Are they punishing consumers and discriminating against "lower income" iPhone owners? No.  That's ridiculous.