wookie99

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wookie99
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  • Apple's iOS 13.2 release bricks HomePod for some users [u]

    UPDATE on my Bricked HomePods. Apple Support was great about offering a repair exchange. Boxes are on the way, with a 5 day turn around expected of new HomePods.
    Although a pain to have to do all this, their support and customer service remain a big positive in my experience.

    An aside:  Their hold music 'quality' was atrocious - distorted and patchy - so out of curiosity I tried out Shazam. Lo and behold it ID'd the Shawn Mendez song instantly. 
    It was actually Beyonce but.... just kidding. The algorithms powering Shazam are wicked good.

    I will update this if there is a glitch in the HomePod exchange.
    philboogiewatto_cobraAlex1N
  • Apple's iOS 13.2 release bricks HomePod for some users [u]

    I also tried to update this afternoon and both of my paired HomePods are toast with the same issues as described here. Unable to hard reset and not recognizable by any device etc... 
    Is this an issue best taken up with Apple support live? Or would a trip to an Apple store be a better path perhaps?
    watto_cobra