quadra 610

Uh huh.

WAIT until this all pans out, and see HOW exactly it will pan out. 

The SoftBank news, for instance, is almost comedy. It's a private equity fund that provides loans to startups in the US, with around 60% coming from the Saudi royals. Same as if Citi or anyone else were to provide SBA loans for $50 billion.

It's even worse than that, actually. The investment money was there before, well before Trump claimed credit for it.  

robertwalter said:

quadra 610 said:

mobius said:

Other reports claim it may be related to File Vault 2. Couple that with your own mention of the Photos app, I'm not sure there's a strong enough case to be made (yet) to say it's "likely third party software" at fault.

It does seem troubling that such an issue could strike these new models so soon after release, and especially after similar graphics problems had impacted some MBP 2011-13 models.

One wonders just how much emphasis goes on Q and A these days. Perhaps they need to spend a bit more time and money on that. Otherwise it's going to cause damage to Apple's reputation at a time when patience is already wearing thin with many pro users.

"In a serious case chronicled by a MacRumorsforum member Jan Becker, a new 15-inch MacBook Pro configured with an optional AMD Radeon Pro 460 GPU encountered trouble and ultimately crashed while transcoding video in Adobe Premiere Pro. Becker consequently took the machine into an Apple store for replacement."

"The incident did not go unnoticed by Apple. Becker said he received a call from the company's headquarters in Cupertino, Calif., where a team of engineers asked him to help replicate the glitch over the phone and requested access to the affected laptop for further investigation."


^^^

All part of that "Q and A" you thought smart to bring up. 

Apple's is from cradle to grave. Good on them. 

Warranty calls and refunds are the antithesis of good QA. 

No such thing as perfect QA.


Guess who's still the best in the business, though.

http://www.digitaltrends.com/computing/macbook-leads-reliability-customer-satisfaction/

http://www.macrumors.com/2015/12/02/macbooks-top-consumer-reports-reliability/

http://www.consumerreports.org/cro/laptops/LaptopReliability

http://www.pcmag.com/article2/0,2817,2498302,00.asp

http://www.zdnet.com/article/consumer-reports-notebook-reliability-survey/

mobius said:

quadra 610 said:

mobius said:

Other reports claim it may be related to File Vault 2. Couple that with your own mention of the Photos app, I'm not sure there's a strong enough case to be made (yet) to say it's "likely third party software" at fault.

It does seem troubling that such an issue could strike these new models so soon after release, and especially after similar graphics problems had impacted some MBP 2011-13 models.

One wonders just how much emphasis goes on Q and A these days. Perhaps they need to spend a bit more time and money on that. Otherwise it's going to cause damage to Apple's reputation at a time when patience is already wearing thin with many pro users.

"In a serious case chronicled by a MacRumorsforum member Jan Becker, a new 15-inch MacBook Pro configured with an optional AMD Radeon Pro 460 GPU encountered trouble and ultimately crashed while transcoding video in Adobe Premiere Pro. Becker consequently took the machine into an Apple store for replacement."

"The incident did not go unnoticed by Apple. Becker said he received a call from the company's headquarters in Cupertino, Calif., where a team of engineers asked him to help replicate the glitch over the phone and requested access to the affected laptop for further investigation."


^^^

All part of that "Q and A" you thought smart to bring up. 

Apple's is from cradle to grave. Good on them. 

After the fact.

"After the fact" is just as critical. 

Bad batches, manufacturing snafus, and whatever else of that nature are part of the realities of tech manufacture. Apple has never...  never ever ever been immune to this. Even under Jobs. Apple on average might have far fewer issues (and you bet when they DO have an issue it'll be reported and talked to death, unlike for the also-rans of the industry that don't actually matter), but when they do, THEN when happens? How does Apple generally react when they've already got your money?

I can offer both general, reported evidence that is available to everyone, and I can also offer my anecdotal experiences. As to the latter... Every time (and the times have been twice since 2006 - once for an iPhone swap because I broke mine, and once for another iPhone that had a defective, bulging battery out of warranty), I was made to feel like I was their only customer. They were so interested in my satisfaction that THEY were calling ME to make sure I was happy.

Cradle to grave.  

mobius said:

Other reports claim it may be related to File Vault 2. Couple that with your own mention of the Photos app, I'm not sure there's a strong enough case to be made (yet) to say it's "likely third party software" at fault.

It does seem troubling that such an issue could strike these new models so soon after release, and especially after similar graphics problems had impacted some MBP 2011-13 models.

One wonders just how much emphasis goes on Q and A these days. Perhaps they need to spend a bit more time and money on that. Otherwise it's going to cause damage to Apple's reputation at a time when patience is already wearing thin with many pro users.

"In a serious case chronicled by a MacRumorsforum member Jan Becker, a new 15-inch MacBook Pro configured with an optional AMD Radeon Pro 460 GPU encountered trouble and ultimately crashed while transcoding video in Adobe Premiere Pro. Becker consequently took the machine into an Apple store for replacement."

"The incident did not go unnoticed by Apple. Becker said he received a call from the company's headquarters in Cupertino, Calif., where a team of engineers asked him to help replicate the glitch over the phone and requested access to the affected laptop for further investigation."


^^^

All part of that "Q and A" you thought smart to bring up. 

Apple's is from cradle to grave. Good on them. 

"Apple typically slows down iPhone orders as a new year approaches, since the highest shopper demand is typically during its September launch window and the subsequent holiday rush."

So what's the issue, then?