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Shakes169, YES. First of all, every time AT&T merges or buys another company, CHAOS ensues. I have been through Cingular, Pacific Bell, and now DirecTV mergers and Its always the same. And yes, I have combined billing and neither passwords worked and it took about a ver tedious hour on the phone to get things right. DirecTV and AT&T maintain separate webpages and neither knows what the other is doing. Good luck.