Apple testing App Store feature that automatically opts users in to price hikes

2»

Comments

  • Reply 21 of 27
    crowleycrowley Posts: 10,453member
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app

    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  
  • Reply 22 of 27
    davidwdavidw Posts: 2,070member
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app



    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  



    From your link ..... 


    Free Trial

    The SKProductDiscount.PaymentMode.freeTrial value represents a free trial offer type. In this introductory offer, new subscribers access content for free for a specified duration. Subscriptions begin immediately, but subscribers won’t be billed until the free trial period is over.



    Notice that subscription begins immediately, meaning when one first sign up for the free trial. That's why a CC is often needed to sign up for a free trial. The free trial is part of the subscription, only you are not billed during the free trial period. But once the free trial period ends, you are billed, if you want to continue the subscription. Unless you cancel before the free period ends. 


    No where is there any reference to having to "confirm", during or after the free trial, in order to be a paying subscriber. One is already a paying subscriber when one sign up for the free trial. Only you are not billed during the free trial period and you can cancel at any time during the free trial period or after.  


    BTW- I was not sneering at you. In fact I would think knowing the "Queens English" would be a compliment.


    Definition of Queen's English

    standard, pure, or correct English speech or usage king's english used especially when the British monarch is a queen

    I was using "Queens English" (though maybe incorrectly) to reference how there are 
    different meaning for the same word in England/USA. Like crisp/french fries, boot/trunk, lift/elevator, football/soccer, petrol/gas, off-license/liquor store, underground/subway, braces/suspenders, etc.  

    So maybe in England, "subscription" or "subscribe" takes on a different meaning than in the USA.  

    I remember Microsoft would offer a one month free trial of MSOffice with the purchase of a PC. Once installed, MSOffice would function for 30 days. At the end of 30 days, MSOffice stops working and you must then purchase the registration code to unlock it for good, if you want to keep using MSOffice. In the USA, this is not refer to as a "subscription" but maybe it is in England.  
  • Reply 23 of 27
    crowleycrowley Posts: 10,453member
    davidw said:
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app



    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  



    From your link ..... 


    Free Trial

    The SKProductDiscount.PaymentMode.freeTrial value represents a free trial offer type. In this introductory offer, new subscribers access content for free for a specified duration. Subscriptions begin immediately, but subscribers won’t be billed until the free trial period is over.



    Notice that subscription begins immediately, meaning when one first sign up for the free trial. That's why a CC is often needed to sign up for a free trial. The free trial is part of the subscription, only you are not billed during the free trial period. But once the free trial period ends, you are billed, if you want to continue the subscription. Unless you cancel before the free period ends. 


    No where is there any reference to having to "confirm", during or after the free trial, in order to be a paying subscriber. One is already a paying subscriber when one sign up for the free trial. Only you are not billed during the free trial period and you can cancel at any time during the free trial period or after.  


    BTW- I was not sneering at you. In fact I would think knowing the "Queens English" would be a compliment.


    Definition of Queen's English

    : standard, pure, or correct English speech or usage king's english —used especially when the British monarch is a queen

    I was using "Queens English" (though maybe incorrectly) to reference how there are different meaning for the same word in England/USA. Like crisp/french fries, boot/trunk, lift/elevator, football/soccer, petrol/gas, off-license/liquor store, underground/subway, braces/suspenders, etc.  

    So maybe in England, "subscription" or "subscribe" takes on a different meaning than in the USA.  

    I remember Microsoft would offer a one month free trial of MSOffice with the purchase of a PC. Once installed, MSOffice would function for 30 days. At the end of 30 days, MSOffice stops working and you must then purchase the registration code to unlock it for good, if you want to keep using MSOffice. In the USA, this is not refer to as a "subscription" but maybe it is in England.  
    I don't believe you.  Definite sneering going on, and the weasel words don't help.  Besides which, my accent is pretty far from the Queen's English, and pretty silly of you to assume it so.

    I've little interest in further discussion of subscriptions requiring confirmation or not, you're just muddying the waters with talk of credit cards and other jabber.  It's an option that Apple could offer, for automatic suspension on price rises, but it appears they aren't doing that here.  The notifications are a decent solution, I don't hate it.
  • Reply 24 of 27
    DetnatorDetnator Posts: 287member
    darkvader said:
    If that isn't illegal, it should be.
    Hmm. How so?

    What exactly should be illegal here?  Raising prices on a month to month contract?  

    If not that then how should it work when prices need to be raised from time to time?
    edited April 2022
  • Reply 25 of 27
    DetnatorDetnator Posts: 287member
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app



    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  



    From your link ..... 


    Free Trial

    The SKProductDiscount.PaymentMode.freeTrial value represents a free trial offer type. In this introductory offer, new subscribers access content for free for a specified duration. Subscriptions begin immediately, but subscribers won’t be billed until the free trial period is over.



    Notice that subscription begins immediately, meaning when one first sign up for the free trial. That's why a CC is often needed to sign up for a free trial. The free trial is part of the subscription, only you are not billed during the free trial period. But once the free trial period ends, you are billed, if you want to continue the subscription. Unless you cancel before the free period ends. 


    No where is there any reference to having to "confirm", during or after the free trial, in order to be a paying subscriber. One is already a paying subscriber when one sign up for the free trial. Only you are not billed during the free trial period and you can cancel at any time during the free trial period or after.  


    BTW- I was not sneering at you. In fact I would think knowing the "Queens English" would be a compliment.


    Definition of Queen's English

    : standard, pure, or correct English speech or usage king's english —used especially when the British monarch is a queen

    I was using "Queens English" (though maybe incorrectly) to reference how there are different meaning for the same word in England/USA. Like crisp/french fries, boot/trunk, lift/elevator, football/soccer, petrol/gas, off-license/liquor store, underground/subway, braces/suspenders, etc.  

    So maybe in England, "subscription" or "subscribe" takes on a different meaning than in the USA.  

    I remember Microsoft would offer a one month free trial of MSOffice with the purchase of a PC. Once installed, MSOffice would function for 30 days. At the end of 30 days, MSOffice stops working and you must then purchase the registration code to unlock it for good, if you want to keep using MSOffice. In the USA, this is not refer to as a "subscription" but maybe it is in England.  
    I don't believe you.  Definite sneering going on, and the weasel words don't help.  Besides which, my accent is pretty far from the Queen's English, and pretty silly of you to assume it so.

    I've little interest in further discussion of subscriptions requiring confirmation or not, you're just muddying the waters with talk of credit cards and other jabber.  It's an option that Apple could offer, for automatic suspension on price rises, but it appears they aren't doing that here.  The notifications are a decent solution, I don't hate it.
    Sheesh Crowley… I’d ask if you’re having a bad day or something, except you’re often like this. I didn’t know you were English (UK) until now. I’m Australian and Aussie English is a lot closer to UK English than American English, though living in USA the last few years I’ve experienced both.

    His use of “Queens English” was not sneering in any flavor of English I’m aware of. 

    You started this when condescendingly “correcting” someone else (TheWindIsRising) with incorrect statements. 

    You said “ if the rate increase isn't accepted then the subscription ends.  Just like how free trials work in (most) app subscriptions, once it's over the subscription ends”

    This is incorrect in the case of nearly every “subscription” at least as Davidw clearly understands it as well as how I understand it in both UK/Aussie English and US English.  The “enjoy your free trial and then opt in” is by far the exception not the rule. 

    He then went to significant lengths to link and quote  multiple clear examples of main stream iOS apps with subscriptions and you shot him down with a hair-splitting statement that you were referring to “app” subscriptions… as opposed to … what?  What is Netflix if it isn’t a subscription to a service in an app?  What is an “app subscription” if it isn’t something like Netflix? Yes I’m aware there are other types but they are much rarer. And needless to say this article highlights Disney+ as its main example, so whatever you’re  talking about — if not that — then isn’t what everyone else is talking about here. 

    You then admit you haven’t subscribed to anything in a while but still try to speak with authority - and condescension - about something you admit to have little experience with, and proven to be wrong about.  

    Believe him or don’t but after all that from you, with his “Queen’s English” comment he was certainly not sneering but trying to give you some benefit of the doubt after your errors. 

    Dude, have your opinions by all means. But maybe you could give the gaslighting a rest, even when you’re right, but especially when you’re wrong. 
    edited April 2022
  • Reply 26 of 27
    DetnatorDetnator Posts: 287member
    davidw said:
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app



    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  




    I was using "Queens English" (though maybe incorrectly) to reference how there are different meaning for the same word in England/USA. Like crisp/french fries, boot/trunk, lift/elevator, football/soccer, petrol/gas, off-license/liquor store, underground/subway, braces/suspenders, etc.  

    So maybe in England, "subscription" or "subscribe" takes on a different meaning than in the USA.  


    For what it’s worth, as I’ve noted above, as far as I’m aware**, you used the phrase correctly, and “subscribe” and “subscription” don’t take on different meanings in any major version of English. 

     I believe I can say those two points with confidence, as I have almost a decade of constant exposure to US English (including my US wife of 8 years, and her family), with the rest of my life being Aussie English which almost entirely matches UK English for word meanings.







    edited April 2022
  • Reply 27 of 27
    crowleycrowley Posts: 10,453member
    Detnator said:
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:
    davidw said:
    crowley said:

    And as for the title of the article, this is a test in what way?  This is normal behavior.  You have a subscription, the vendor is raising the price, here’s the details.  What exactly are you expecting Opt-In to look like?  You can say “I Decline” and your rates stay the same?  That’s absurd.  
    Obviously absurd.  So absurd that I can't really believe you thought that's what anyone would expect.

    The alternative is that if the rate increase isn't accepted then the subscription endsJust like how free trials work in (most) app subscriptions, once it's over the subscription ends, the user isn't signed up to pay anything until they confirm.

    Given the choice I'd prefer the latter, though at least this is an explicit notification, very clearly delivered to your device; much better than an email that can easily get buried.
    Nearly ALL free trial offer requires you to subscribe first and give a CC number. It is up to the subscriber to cancel before the end of the free trial period if they no longer want to subscribe. Otherwise they will be automatically billed for the months after the free trial. You do not choose to subscribe after the free trail, you subscribed before the free trial and the subscription do not automatic end at the end of the free trial. Haven't you ever notice that with nearly all free trials, it's ... "cancel at any time'. It's not .. "confirm at any time". 

    https://www.spotify.com/sg-en/legal/new-30-days-free-trial-terms-and-conditions/

    If you decide that you do not want to become a paying user of the Spotify Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service (instructions for this can be found at https://support.spotify.com/account_payment_help/account_settings/how-to-cancel-your-subscription/) by the end of the Free Trial Period.

    https://www.amazon.com/music/unlimited/?ref_=dmm_acq_mrn_d_gn_z_AQexH3Gl-c_c_513257245127_g_96995543995&gclid=EAIaIQobChMIg4zi672B9wIVJj2tBh3uaAKMEAAYASAAEgLgZfD_BwE

    your subscription continues until cancelled.

    https://www.amazon.com/gp/help/customer/display.html?nodeId=G6RZ3AA6NQMCKYEM

    While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership.


    https://www.hulu.com/no-ads

    Once your free trial is over, you’ll be charged month-to-month. You can cancel anytime online or by calling us, and if you do so before your trial ends, your card won't be charged the monthly subscription fee.


    https://support.google.com/youtubetv/answer/11020997#zippy=,what-happens-when-a-free-trial-ends

    When your free trial period is over, your account will automatically switch to a paid membership. At that point, you’ll be charged the standard price for the Base Plan, and any subscriptions you’ve added to your YouTube TV membership. The date will become your monthly billing date going forward. 

    https://www.thetealmango.com/technology/how-to-get-paramount-plus-free-trial/

    If you only signed up for Paramount+ to use the free trial, make sure you cancel it manually before it ends. Or else, you will be charged the monthly fee automatically.
    Thanks for telling everyone what they already know, but I very deliberately said app subscriptions, and was very clearly talking about the Apple ecosystem.  If you sign up for a free trial in an iOS app your subscription will not continue into a paid arrangement without a second authorisation, it will just cancel by default.

    There are some exceptions to this for Apple services, but for most apps this is what happens.  Unless something has changed recently I suppose, I haven't subscribed to anything in a while.
    Maybe it's the Queens English, but you might be confusing an app with a free trial period before making a "purchase", with an app that is a "subscription". An app "purchase" is a one time payment which allows you to use the app with no further payment. A app "subscription" has a reoccurring payment (usually monthly) for as long as you want to use the service the app provides. Netflix, Spotify, Hulu, HBO, Apple Music, Apple+, Pandora, WSJ, ESPN, Twitch, Bumble, Google One, Office365, Bloomberg, YouTubeTV, Paramount+, etc. are app subscriptions. You do not purchase a subscription app, you subscribe to its service for a period of time, by making regular reoccurring payments.   

    All the app subscriptions I've mentioned are on iOS and available in the Apple App Store. Not sure how many of them can be paid by using iTunes.  And I'm willing to bet that everyone of them that offer a "free trial" period, requires you to cancel before the free trial period ends or otherwise you automatically become a paying subscriber.  And most of them are sneaky in that they do not keep you inform along the way, as to when your free trial is about to end. 
    Nope, introductory pricing for subscriptions is a thing, and can be set as free, i.e. a free trial.  Read all about it: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_introductory_offers_in_your_app



    That's the second time you've referenced my nationality in a sneering way.  Does it bother you?  



    From your link ..... 


    Free Trial

    The SKProductDiscount.PaymentMode.freeTrial value represents a free trial offer type. In this introductory offer, new subscribers access content for free for a specified duration. Subscriptions begin immediately, but subscribers won’t be billed until the free trial period is over.



    Notice that subscription begins immediately, meaning when one first sign up for the free trial. That's why a CC is often needed to sign up for a free trial. The free trial is part of the subscription, only you are not billed during the free trial period. But once the free trial period ends, you are billed, if you want to continue the subscription. Unless you cancel before the free period ends. 


    No where is there any reference to having to "confirm", during or after the free trial, in order to be a paying subscriber. One is already a paying subscriber when one sign up for the free trial. Only you are not billed during the free trial period and you can cancel at any time during the free trial period or after.  


    BTW- I was not sneering at you. In fact I would think knowing the "Queens English" would be a compliment.


    Definition of Queen's English

    : standard, pure, or correct English speech or usage king's english —used especially when the British monarch is a queen

    I was using "Queens English" (though maybe incorrectly) to reference how there are different meaning for the same word in England/USA. Like crisp/french fries, boot/trunk, lift/elevator, football/soccer, petrol/gas, off-license/liquor store, underground/subway, braces/suspenders, etc.  

    So maybe in England, "subscription" or "subscribe" takes on a different meaning than in the USA.  

    I remember Microsoft would offer a one month free trial of MSOffice with the purchase of a PC. Once installed, MSOffice would function for 30 days. At the end of 30 days, MSOffice stops working and you must then purchase the registration code to unlock it for good, if you want to keep using MSOffice. In the USA, this is not refer to as a "subscription" but maybe it is in England.  
    I don't believe you.  Definite sneering going on, and the weasel words don't help.  Besides which, my accent is pretty far from the Queen's English, and pretty silly of you to assume it so.

    I've little interest in further discussion of subscriptions requiring confirmation or not, you're just muddying the waters with talk of credit cards and other jabber.  It's an option that Apple could offer, for automatic suspension on price rises, but it appears they aren't doing that here.  The notifications are a decent solution, I don't hate it.
    Sheesh Crowley… I’d ask if you’re having a bad day or something, except you’re often like this. I didn’t know you were English (UK) until now. I’m Australian and Aussie English is a lot closer to UK English than American English, though living in USA the last few years I’ve experienced both.

    His use of “Queens English” was not sneering in any flavor of English I’m aware of. 

    You started this when condescendingly “correcting” someone else (TheWindIsRising) with incorrect statements. 

    You said “ if the rate increase isn't accepted then the subscription ends.  Just like how free trials work in (most) app subscriptions, once it's over the subscription ends”

    This is incorrect in the case of nearly every “subscription” at least as Davidw clearly understands it as well as how I understand it in both UK/Aussie English and US English.  The “enjoy your free trial and then opt in” is by far the exception not the rule. 

    He then went to significant lengths to link and quote  multiple clear examples of main stream iOS apps with subscriptions and you shot him down with a hair-splitting statement that you were referring to “app” subscriptions… as opposed to … what?  What is Netflix if it isn’t a subscription to a service in an app?  What is an “app subscription” if it isn’t something like Netflix? Yes I’m aware there are other types but they are much rarer. And needless to say this article highlights Disney+ as its main example, so whatever you’re  talking about — if not that — then isn’t what everyone else is talking about here. 

    You then admit you haven’t subscribed to anything in a while but still try to speak with authority - and condescension - about something you admit to have little experience with, and proven to be wrong about.  

    Believe him or don’t but after all that from you, with his “Queen’s English” comment he was certainly not sneering but trying to give you some benefit of the doubt after your errors. 

    Dude, have your opinions by all means. But maybe you could give the gaslighting a rest, even when you’re right, but especially when you’re wrong. 
    Funny how he was very quick to look up a definition of "Queen's English" and examples of differences in the language when I called him on it (and post it in Big Bold letters), but wasn't so quick to check whether "subscribe" or "free trial" has a different meaning in UK and US English in the first place. 

    No, I don't believe him at all.  He didn't check, because he didn't care; the point wasn't to be right, it was to sneer and to use nationality as a tactic to discredit.  He's done it before, and it seems to be a thing a certain flavour of American likes to do, focus on other people's nationality as a source for their opinions, and thereby discredit them because "oh, you would think that, you're British". 

    He'll likely do the same to you now if you ever have a disagreement; "maybe it's the Aussie English that is making you say such stupid things (implied: because you're a stupid Aussie)".

    I may have overstated the auto-cancelling after a free trial, I accept that.  I thought it was the case, I'm pretty sure it has been the case for some apps at least, but I'm at least a bit wrong, maybe completely wrong.  Or maybe Apple has changed things, or that rule never applied to streaming video apps.  I don't know.  But that isn't really the point anyway, the point is that it's an alternative approach for Apple, directed at someone way back in the OP who implied the only absurd alternative was giving people the option to continue a subscription at the same price forever.

    Apologies if I came across as condescending, it wasn't intentional.
Sign In or Register to comment.