I've tried EVERYTHING! short of throwing it against a wall.
I tried holding the reset button down, plugging it is as I continue to hold it, keeping hold for a further 30 seconds.
I tried to "restore" it via AirPort Utility.
And I tried starting to press the reset button while it's on, and continuing that for 30 seconds.
No matter what I do, if I afterwards open Airport Utility on any device the AirPort Express shows up with my name on it (they way I named it previously) and its listed network has my name on it. It's crazy frustrating when you're selling one of these things, because I just know for certain when they are in their house and try to set it up that my name will still be listed on it.
Please help me figure this thing out.
It's a mega frustrating un-Apple experience.
P.S. It's not getting the info from my device's network settings; resetting them does nothing. I'm experiencing the same thing on my 5th generation AirPort Extreme. The information that's populating is stored on both devices, and seems nigh on impossible to remove.
UPDATE: My Extreme is the exact same story. I'm selling both along with a second gen Extreme. Hence the need to fully factory restore everything. I've been trying to do this for hours now. Can someone on here help me?Edited by Ireland - 7/2/13 at 1:01pm