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Apple warns Chinese customers to stick with official chargers

post #1 of 55
Thread Starter 
After a pair of iPhone-related electrocutions in China allegedly caused by unauthorized third-party chargers, Apple has added a section to its Chinese website helping users identify official iOS device chargers.

Charger


The page offers a look at official charger designs for the iPhone 4, iPhone 4S, iPhone 5, iPad mini, iPad with Retina display, and iPad 2. It was first noted on Thursday by CNet.

The website notes that Apple "always" puts the safety of its users first, and that products are "subject to stringent safety and reliability testing." The official chargers that come packaged with new iPhones and iPads are also designed to meet government safety standards from around the world.

The site comes after a pair of dangerous charger-related incidents occurred in China this month. In the more serious example, a woman died while using an iPhone 5 that was plugged into the wall to charge with a non-Apple adapter.

In the second incident, a man ended up in a coma after he was accidentally electrocuted using a third-party charger with his iPhone 4. It was said that the man was using a "counterfeit" adapter.
post #2 of 55
When will a company just come out and say, "Hey. Idiots. You buy crap, you get screwed. Buy the real deal. This is your fault." They'd gain more respect than they "lost".

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply
post #3 of 55
Some people looking to save a buck or two must not value their lives all that highly.

Is a life worth $10 bucks? Mine certainly isn't.

One thing is buying a cheap ass mouse or something like that, but it's a different story when buying electrical chargers. There are many official third party accessories made for Apple devices, and there's nothing wrong with buying those, it's the counterfeit accessories that people should steer clear of.

The criminals who made the counterfeit chargers should be charged with murder. Maybe China can execute them. That seems to be a fitting punishment for murder by electrocution.
post #4 of 55

Where was it reported that the woman who died was using a third party charger? All the original stories say she was using the charger that came with the phone.

post #5 of 55
Quote:
Originally Posted by Larry Doyle View Post

Where was it reported that the woman who died was using a third party charger? All the original stories say she was using the charger that came with the phone.

This is a picture from one of the Chinese stories about it.

 

 

Since when does Apple make a charger that looks like that?  From:

 

http://www.scmp.com/news/china/article/1283818/woman-electrocuted-while-answering-iphone-may-have-been-using-fake

 

Geez, do you anti-Apple trolls even try anymore? It was reported all over the place that the charger was fake.

post #6 of 55
"or what?"
"or you might die, that's what'
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #7 of 55
Even in the U.S. we hear sporadic reports of people getting "shocked" by their iDevices. Of course they fly into a rage against Apple, stating they are now afraid to use their Apple device. Makes one wonder if they too were using knock-off chargers.
post #8 of 55
Quote:
Originally Posted by dasanman69 View Post

"or what?"
"or you might die, that's what'

"Buy from Apple. Because you might die otherwise." 1devil.gif

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply
post #9 of 55

I'm not anti-Apple at all. I didn't see it reported in the mainstream media. Which is typical of Apple stories. Charges lede, facts are old news. Or the typical NY Times approach: APPLE IS DOING SOMETHING. Paragraph: so does everyone else.

post #10 of 55
Quote:
Originally Posted by Tallest Skil View Post

When will a company just come out and say, "Hey. Idiots. You buy crap, you get screwed. Buy the real deal. This is your fault." They'd gain more respect than they "lost".

Most companies feel that calling someone who just died using their product an "idiot" (even with a knockoff accessory) is not very good PR.

 

Seriously, this is tragic. Someone died - why should that girl be expected to have the technical knowledge to know that cheaper chargers are dangerous to the point of being fatal? I'd bet you that most people believe the Apple charger costs more because it's from Apple and not because it is of higher quality.

post #11 of 55

post #12 of 55
Quote:
Originally Posted by MikeJones View Post

This is a picture from one of the Chinese stories about it.




Since when does Apple make a charger that looks like that?  From:

http://www.scmp.com/news/china/article/1283818/woman-electrocuted-while-answering-iphone-may-have-been-using-fake

Geez, do you anti-Apple trolls even try anymore? It was reported all over the place that the charger was fake.

Actually it does look like an apple charger - the Hong Kong version that is plugged into an adapter in the photo as it won't work in most Chinese outlets. That is not to say it isn't a knockoff.

Many iPhones in china are actually purchased in Hong Kong because there is no tax and the Chinese slap a 17% tax on all apple products even though they are made / assembled in china.
post #13 of 55
Quote:
Originally Posted by Larry Doyle View Post

I'm not anti-Apple at all. I didn't see it reported in the mainstream media. Which is typical of Apple stories. Charges lede, facts are old news. Or the typical NY Times approach: APPLE IS DOING SOMETHING. Paragraph: so does everyone else.

Right, you're not anti-Apple. You just created a new account today to seed FUD. Basically every tech site reporting it was mentioning that the charger was likely a fake and many were linking to the very story I linked and had that picture on it.

post #14 of 55

Just checking around:

 

Huffington Post, which bannered the story on its front page, never did an update.

 

Fortune never did an update.

 

Washington Post never did an update.

 

Reuters, which first covered the story in the West, never did an update.

 

 

Also found this:

 

http://www.startribune.com/local/blogs/215539431.html

post #15 of 55
Quote:
Originally Posted by FreeRange View Post


Actually it does look like an apple charger - the Hong Kong version that is plugged into an adapter in the photo as it won't work in most Chinese outlets. That is not to say it isn't a knockoff.

It looks nothing like an official Apple charger which is what the parents of the woman claimed it was. There is even a picture of the Chinese Apple charger in the posted article and it looks nothing like the charger in the picture I posted.

post #16 of 55
Quote:
Originally Posted by Larry Doyle View Post

Just checking around:

 

Huffington Post, which bannered the story on its front page, never did an update.

 

Fortune never did an update.

 

Washington Post never did an update.

 

Reuters, which first covered the story in the West, never did an update.

 

 

Also found this:

 

http://www.startribune.com/local/blogs/215539431.html

http://gadgets.ndtv.com/mobiles/news/woman-electrocuted-while-using-iphone-may-have-been-using-a-fake-charger-395499

http://www.tuaw.com/2013/07/19/chinese-woman-electrocuted-by-iphone-may-have-used-an-unauthoriz/

http://macdailynews.com/2013/07/19/unauthorized-non-apple-iphone-charger-cited-in-probe-electrocution-death-of-chinese-woman/

http://www.idownloadblog.com/2013/07/19/unauthorized-charger-blame/

 

Those are like among the top 5 links for "chinese woman electrocuted iphone" from Google. They all mentioned that it was likely fake or unauthorized. With the Tuaw one also including the picture I linked. Maybe you need to stop reading sites that have poor tech news reporting?

post #17 of 55
Quote:
Originally Posted by MikeJones View Post

Right, you're not anti-Apple. You just created a new account today to seed FUD. Basically every tech site reporting it was mentioning that the charger was likely a fake and many were linking to the very story I linked and had that picture on it.

Nope.

 

That's my real name. And I wrote this:

 

http://ideas.time.com/2011/12/06/the-media-is-eating-your-brains/

 

I've also owned AAPL since it was at 12. And bought a good deal more since.

 

By the way, most of the world doesn't follow the tech sites. So as far as they are concerned, an iPhone 5 killed that woman. 

post #18 of 55
Quote:
Originally Posted by Larry Doyle View Post

Just checking around:

 

Huffington Post, which bannered the story on its front page, never did an update.

 

Fortune never did an update.

 

Washington Post never did an update.

 

Reuters, which first covered the story in the West, never did an update.

 

 

Also found this:

 

http://www.startribune.com/local/blogs/215539431.html

 

Larry, with all due respect, you must understand that 'news' has NOTHING to do with providing you or anyone else with the 'truth'. 

 

You might find this interesting...

 

https://www.youtube.com/watch?v=YoZNJsp3Kik

post #19 of 55

This is the problem Apple and iPhone users have when trying to find a legitimate power adapter: http://www.alibaba.com/countrysearch/CN/power-adapter-for-iphone.html There's 42K items listed when searching for "power adapter for iPhone." 

 

http://www.alibaba.com/product-gs/620648292/Good_Quality_Micro_5W_5V_1A.html This one gives the Apple model number, A1205, but it doesn't mention Apple on it at all. All they say is OEM. This product is built in China and might be Apple's official supplier but it appears anyone can purchase these devices as long as you buy 50 of them for $16 each. It worries me if the manufacturer makes it this easy to purchase official Apple parts. Maybe this is a knockoff as well and just uses Apple's model number. A quick search of the Apple Store doesn't show this product but a search of the web still shows it as being available. How are people to know what is official Apple products and what aren't? The nearest Apple Store is over an hour away from me. I buy online but can I be sure OWC/MacSales sells legitimate Apple products or do they use Chinese knockoffs as well? I hope not.

post #20 of 55
I just wonder, do these problems happen with android?
post #21 of 55
Quote:
Originally Posted by Gustav View Post

Seriously, this is tragic. Someone died - why should that girl be expected to have the technical knowledge to know that cheaper chargers are dangerous to the point of being fatal? I'd bet you that most people believe the Apple charger costs more because it's from Apple and not because it is of higher quality.

 

By getting the real story out, at least she didn't die in vain.

 

Quote:
Originally Posted by Curtis Hannah View Post

I just wonder, do these problems happen with android?

 

I'm sure it does, but apparently it's only "news" if it says "Apple" in the headlines.

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

  MA497LL/A FB463LL/A MC572LL/A FC060LL/A MD481LL/A MD388LL/A ME344LL/A

Reply

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

  MA497LL/A FB463LL/A MC572LL/A FC060LL/A MD481LL/A MD388LL/A ME344LL/A

Reply
post #22 of 55
Quote:
Originally Posted by rob53 View Post

This is the problem Apple and iPhone users have when trying to find a legitimate power adapter: http://www.alibaba.com/countrysearch/CN/power-adapter-for-iphone.html There's 42K items listed when searching for "power adapter for iPhone." 

http://www.alibaba.com/product-gs/620648292/Good_Quality_Micro_5W_5V_1A.html This one gives the Apple model number, A1205, but it doesn't mention Apple on it at all. All they say is OEM. This product is built in China and might be Apple's official supplier but it appears anyone can purchase these devices as long as you buy 50 of them for $16 each. It worries me if the manufacturer makes it this easy to purchase official Apple parts. Maybe this is a knockoff as well and just uses Apple's model number. A quick search of the Apple Store doesn't show this product but a search of the web still shows it as being available. How are people to know what is official Apple products and what aren't? The nearest Apple Store is over an hour away from me. I buy online but can I be sure OWC/MacSales sells legitimate Apple products or do they use Chinese knockoffs as well? I hope not.
I for 1 am going to continue to buy all my Apple products & accessories either at the Apple store or the Apple online store.

I agree with earlier poster, you make a faulty product that hurts or kills someone you should be subject to criminal prosecution
post #23 of 55

Some people are sold a fake charger thinking it IS real. That shouldn't be a mistake that carries the death penalty.

 

And the knock-off makers will keep getting better and perfecting the external look and labeling. Prosecute them: the only solution.

post #24 of 55

Originally Posted by Curtis Hannah View Post

I just wonder, do these problems happen with android?

 

you aren't going to get a shock holding a plastic phone

post #25 of 55

I think the fact that an Apple device is imply make the whole story here.  I'm pretty sure the most populous country in the world got many more dramatic but unreported electrocution incident regarding home appliances every weeks.

 

Yet another presumably shocked women by an iPhone:

http://www.news.com.au/technology/sydney-woman-taken-to-hospital-after-iphone-shock/story-e6frfro0-1226684860458

 

The headline fallaciously implying the iPhone, and this is what the article has to say:

"However, further investigation this afternoon by NSW Ambulance found the incident was related to a mental health issue."

 

I think that pretty sums up many news regarding issues on Apple devices.

post #26 of 55
Quote:
Originally Posted by Gustav View Post

Most companies feel that calling someone who just died using their product an "idiot" (even with a knockoff accessory) is not very good PR.

Except they didn't use the product.

SEAL OF QUALITY!

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply

Originally Posted by Slurpy

There's just a TINY chance that Apple will also be able to figure out payments. Oh wait, they did already… …and you’re already fucked.

 

Reply
post #27 of 55
In some ways I hope this incident would magnify the problem of chargers. Although it did not. Felt sorry for the girl. R.I.P

Apple's Charger aren't the best. But they are good enough for their Job. I do hope they put some more timing in it though. Not Design, but engineering of it.

Then is the price, do they REALLY need to make a flipping god damn profits on these things!. Not that it would get rid of the crappy chargers on the market but still.
post #28 of 55
Quote:
Originally Posted by ksec View Post

In some ways I hope this incident would magnify the problem of chargers. Although it did not. Felt sorry for the girl. R.I.P

Apple's Charger aren't the best. But they are good enough for their Job. I do hope they put some more timing in it though. Not Design, but engineering of it.

Then is the price, do they REALLY need to make a flipping god damn profits on these things!. Not that it would get rid of the crappy chargers on the market but still.

If you want a really good insight of what it need to make those incredibly small charger, here is a good in depth teardown of a genuine apple charger:

http://www.righto.com/2012/05/apple-iphone-charger-teardown-quality.html

 

You can compare with cheap knockoff

http://www.righto.com/2012/03/inside-cheap-phone-charger-and-why-you.html

 

With lesser  than few millimeter gap between the full 120-220v and the 5v line without any kind of fuse or protection is pretty easy to understand what can goes wrong.


Edited by BigMac2 - 7/25/13 at 12:47pm
post #29 of 55

Idiots are those who don't respect lives and BS around like immature teens.

post #30 of 55
Quote:
Originally Posted by Tallest Skil View Post

When will a company just come out and say, "Hey. Idiots. You buy crap, you get screwed. Buy the real deal. This is your fault." They'd gain more respect than they "lost".

Idiots are those who don't respect lives and BS around like immature teens.  

post #31 of 55
China is the land of the fakes. So fake that they blatantly sell fake Apple products in a fake Apple store. China is very good at lying too. That charger was not an Apple charger but a knock-off.
post #32 of 55
Quote:
Originally Posted by Tallest Skil View Post


Except they didn't use the product.

 

 

 

The charger is the secondary product here. She was using an Apple phone. The accessory (the charger) was to blame, but she wasn't thinking "gee, I'll use this charger to power this thingy to make a phone call." She was thinking "I need to charge my iPhone so I can make a call." It'd be in incredibly poor taste to proclaim, "this dead girl is an idiot because she used a knockoff charger with our product."

post #33 of 55
Quote:
Originally Posted by Gustav View Post

Most companies feel that calling someone who just died using their product an "idiot" (even with a knockoff accessory) is not very good PR.

Seriously, this is tragic. Someone died - why should that girl be expected to have the technical knowledge to know that cheaper chargers are dangerous to the point of being fatal? I'd bet you that most people believe the Apple charger costs more because it's from Apple and not because it is of higher quality.
I would believe that if we are comparing, for an example, a charger from Griffin.
Crying? No, I am not crying. I am sweating through my eyes.
Reply
Crying? No, I am not crying. I am sweating through my eyes.
Reply
post #34 of 55
Quote:
Originally Posted by Tallest Skil View Post

When will a company just come out and say, "Hey. Idiots. You buy crap, you get screwed. Buy the real deal. This is your fault." They'd gain more respect than they "lost".

Apple doesn't view its customers as "idiots" fortunately. Maybe Facebook does...can anyone find the relevant quotes from Mark Zuckerberg?

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
Reply
post #35 of 55

I read that she got out of the shower/bath and answered the phone while she was still wet. It's horrible she died but I honestly don't believe a real Apple product would do this. I do believe a cheap, crappy knock off version would do this to someone.

post #36 of 55
Quote:
Originally Posted by ScartArt View Post

Originally Posted by Curtis Hannah View Post

I just wonder, do these problems happen with android?

 

you aren't going to get a shock holding a plastic phone

 

The next new iphone will have a plastic version.

post #37 of 55
Quote:
Originally Posted by ksec View Post

In some ways I hope this incident would magnify the problem of chargers. Although it did not. Felt sorry for the girl. R.I.P

Apple's Charger aren't the best. But they are good enough for their Job. I do hope they put some more timing in it though. Not Design, but engineering of it.

Then is the price, do they REALLY need to make a flipping god damn profits on these things!. Not that it would get rid of the crappy chargers on the market but still.

 

Quote:
Originally Posted by FactsnotFanbois View Post

Maybe if the brand name chargers weren't so damn expensive (and always made with unusual proprietary connectors) people wouldn't be driven toward the third party ones.
 

Totally agree.  Just make the charger cheap enough.  Then no knockoffs will be on the market.

I still think the woman died because of Apple's greed.

post #38 of 55
Tallest Skil View Post
When will a company just come out and say, "Hey. Idiots. You buy crap, you get screwed. Buy the real deal. This is your fault." They'd gain more respect than they "lost".

Companies run by mature adults have tact. Otherwise, they would face greater consequences than a forum ban.

 

Suddenly Newton View Post
Apple doesn't view its customers as "idiots" fortunately. Maybe Facebook does...can anyone find the relevant quotes from Mark Zuckerberg?

No one has been shocked by Facebook, except in the metaphorical sense.

 

FactsnotFanbois View Post
Maybe if the brand name chargers weren't so damn expensive (and always made with unusual proprietary connectors) people wouldn't be driven toward the third party ones.

Generally, cost of power converting electronics is directly proportional to component quality. You didn't see any reputable 3rd party power supply for the XBox 360 because Microsoft already used the cheapest (and cinder block-iest) parts. It left no room for another company to make a cheaper substitute.

 

As for unusual proprietary connectors, I'll refer you to the smartphone alternative: mini-USB in a dozen slightly different shaped variants, all of which have less accessory control potential of Apple's Lightning connector.

Of course, Apple's charger is a wall socket to standard USB port, in which you can plug any USB to whatever device you want.

[this account has been abandoned]

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[this account has been abandoned]

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post #39 of 55
Quote:
Originally Posted by FactsnotFanbois View Post

Maybe if the brand name chargers weren't so damn expensive (and always made with unusual proprietary connectors) people wouldn't be driven toward the third party ones.

That's a standard USB port on that charger. Nothing "unusual" or "proprietary" about USB.

post #40 of 55
Quote:

Originally Posted by Curtis Hannah View Post

I just wonder, do these problems happen with android?

 

you aren't going to get a shock holding a plastic phone

 

Quote:
Originally Posted by ipen View Post

 

The next new iphone will have a plastic version.

The aluminum case on iPhones is anodized. Aluminum oxide is an electrical insulator.

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