mac book pro

Posted:
in Genius Bar edited January 2014
what would cause it to freeze while watching streaming video?

Comments

  • Reply 1 of 11
    Flash.
  • Reply 2 of 11
    kareliakarelia Posts: 525member
    Quote:
    Originally Posted by KingOfSomewhereHot View Post


    Flash.



    Best one-word answer I've ever seen.
  • Reply 3 of 11
    pappypappy Posts: 12member
    OK so is there something I need to do?
  • Reply 4 of 11
    MarvinMarvin Posts: 14,548moderator
    Does the video freeze or the whole interface? What version of Flash do you have installed - you can check using Safari > Help > installed plugins?
  • Reply 5 of 11
    pappypappy Posts: 12member
    flash--10.0 everything freezes
  • Reply 6 of 11
    Quote:
    Originally Posted by pappy View Post


    flash--10.0 everything freezes



    Try installing flash 10.1,



    http://www.adobe.com/support/flashplayer/downloads.html



    Do you have to force restart the entire system to get back to normal?
  • Reply 7 of 11
    Quote:
    Originally Posted by clickmyface View Post


    Try installing flash 10.1,



    http://www.adobe.com/support/flashplayer/downloads.html



    Do you have to force restart the entire system to get back to normal?



    I press and hold the off button till it goes off.

    do I need to do some kind of monthly maintenance to keep it running fast?
  • Reply 8 of 11
    Quote:
    Originally Posted by pappy View Post


    I press and hold the off button till it goes off.

    do I need to do some kind of monthly maintenance to keep it running fast?



    No, you need to read the thread and do what they've said to do about Flash. This has NOTHING to do with your computer's capability to play the video in its own right. Your computer does not "slow down" month to month. This is Flash. There are NO definites with Flash.
  • Reply 9 of 11
    I am sorry for not being clear, I did what they said but in turn ASKED a question
  • Reply 10 of 11
    Quote:
    Originally Posted by pappy View Post


    I am sorry for not being clear, I did what they said but in turn ASKED a question



    And I answered it. This isn't a Windows machine where every application has access to a universal Registry. Your computer will NOT slow down unless you do crap to it, namely Flash in this case.
  • Reply 11 of 11
    MarvinMarvin Posts: 14,548moderator
    Quote:
    Originally Posted by pappy View Post


    I am sorry for not being clear, I did what they said but in turn ASKED a question



    Are you still experiencing the lock-ups with the updated Flash version? If so, there could be a problem with your hard drive as Flash has to cache movie data to it and if it has trouble writing, it will lock up the system. If it only happens with Flash and no other program, it's less likely to be that.
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