Apple looking into iPhone 4 glass-breaking third-party cases - report

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Comments

  • Reply 21 of 61
    I think the phone gets pinched and cracks because it can't flex i.e. it's in the case. When a case closes it pinches the phone and causes a crack? I'm a huge iphone fan and shareholder and this happened to me. Apple store service was great .
  • Reply 22 of 61
    nasseraenasserae Posts: 3,167member
    Quote:
    Originally Posted by SCProfessor View Post


    Given the lack of any substance or actual substance in antennaegate and now the back glass, how will the iPhone 5 (or next version) be different from the iPhone 4? Will design changes in these areas, if made, indirectly admit to a problem or simply a different direction in technology? Do you think Apple will change either in the next version?



    BTW, I'm an iPad lover and a Samsung Captivate lover... the big screens are necessary for old eyes.



    I think all Apple need to do is rearrange the location of the seams that separate the antennas away from where the phone is usually held. This way people will not be bridging the two antennas and freak out when they see a bar drop in reception. Another option is to shield the antenna/frame with a thin layer of durable material (not coating).
  • Reply 23 of 61
    Quote:
    Originally Posted by DanLand View Post


    My third party case broke the back of my iphone. They gave me a free replacement.



    Be prepared to be ignored or called a liar. Or blamed for using it wrong.
  • Reply 24 of 61
    stelligentstelligent Posts: 2,680member
    too glass is too much of a good thing





    I think some people saw this coming: http://www.ankleskater.com/pagemaker...20100811071100
  • Reply 25 of 61
    Even though I love my Captivate, I will admit the iPhone 4 feels like a Rolex in the hand and the Sammy a Seiko.
  • Reply 26 of 61
    chris_cachris_ca Posts: 2,543member
    Quote:
    Originally Posted by AppleInsider View Post


    Apple is anxious to prevent any further damage to the iPhone brand, especially now that coverage of the iPhone 4 antenna problem has finally quieted down.



    What antenna problem?

    Did I miss something?
  • Reply 27 of 61
    This is why I replaced the back glass panel on my iPhone 4 with brushed aluminum, not only does it look sexy by my back is safe forever.
  • Reply 28 of 61
    The problem they really should be doing something about is with their bumpers destroying the finish on the iPhone 4's bezel. The antenna problems combined with what the bumper has done to it make for a phone that is going to have a significantly reduced resale value come next year when I'm looking to upgrade. Given all the issues with the iPhone 4, I think it would go a long way if Apple were to give loyal customers a break on the next model, perhaps even doing a free exchange up when renewing your contract. Otherwise the iPhone 4 will always be remembered as the worst value.
  • Reply 29 of 61
    Apple is moving on this early. Make an example out of these leech journalists and bury this Ryan block good n proper. Bankrupt him, stop him leaving the country, or better yet jail the mongrel.
  • Reply 30 of 61
    The sliders made by "incase" do just that. They trap particulate matter between the phone and the case and when you remove it you scratch up the back of the phone.......
  • Reply 31 of 61
    thomprthompr Posts: 1,521member
    Quote:
    Originally Posted by bsenka View Post


    This had to be expected when they made the thing encased in glass. It's obviously going to result in significantly more of them breaking. What were they thinking?



    Well, they were probably thinking that the incidence of breakage would still be fairly low, and guess what? It is.



    Thompson
  • Reply 32 of 61
    Quote:
    Originally Posted by AppleInsider View Post


    I... Slide-on cases in particular may cause damage by trapping particulate matter between the phone and the case, eventually scratching, cracking, or even fracturing the glass back of the iPhone 4...



    I like how all the stories use this "particulate matter" line when we all know we are talking about sand. Quartz and silica (sand) are almost the only "particulate matter" that is hard enough to scratch the glass. IMO anyone who uses a slide-on case and doesn't check for dirt or sand before they slide it on is just a fool. How is this Apple's fault?



    All the articles I've read so far also mistakenly go on about how this "particulate matter" will sometimes shatter the glass (as above), when in fact the glass only shatters after an impact of some kind.



    The issue is that glass (being, you know glass), has a tendency to shatter along fault lines. Even gorilla glass (which this is pretty much the same as) will shatter if it has a flaw and then subsequently receives an impact. If you scratch the glass and then drop the phone, it's very likely to shatter. This is just how glass, (even really strong glass) is.



    So if you are careless, and get sand in between the case and the phone, which causes scratches, and then you are further careless enough to drop the phone, yes, it will shatter. This is not because of any flaw in the phone, but because the owner was a careless git that didn't pay attention or take reasonable care of the multi-hundred dollar phone in their pocket.



    I think this is just darwinism at work. Stupid careless people will have a problem and might eventually stop buying iPhone's. Others will not.
  • Reply 33 of 61
    Quote:
    Originally Posted by Masterz1337 View Post


    This is why I replaced the back glass panel on my iPhone 4 with brushed aluminum, not only does it look sexy by my back is safe forever.



    You truly are the Masterz. Was getting the size difficult or is someone stamping them out?
  • Reply 34 of 61
    I carry mine around in a silk purse lined with kitten fur. Actually I put mine in my pocket. No bumper. Not a scratch. You'd have to be pretty abusive to damage one of these phones.



    Unless of course it lands on marble, which mine did. Shattered the back panel. £25 supplied and fItted at the Apple store for any of you folks in the UK.
  • Reply 35 of 61
    hmmhmm Posts: 3,405member
    You guys use the most biased terms to garnish your articles at times. Was there any real need to infer a sense of panic with apple's handling of the situation?
  • Reply 36 of 61
    MacProMacPro Posts: 19,649member
    Quote:
    Originally Posted by JackAubrey2006 View Post


    I never liked the thought of carrying a two sided piece of glass in my pocket. With older models I place the glass on the inside, plastic on the outside. Is it just me?



    I have never even given it a thought. I don't use any cases as I love the look and feel of an iPhone as designed by the best design team in the World. I don't see why I'd want to cover it with some junk designed by a bag company. It would be like having my Mercedes always wrapped in a bin liner so as to keep dust of it! I'd rather see it! BTW my car also has glass in many places too!
  • Reply 37 of 61
    bullheadbullhead Posts: 493member
    another anti-apple bs blog posting which gets picked up by all the blog reposting "news" sites and posted as fact. Amazing how everyday the anti-apple sites come up with some new bs stuff. It is almost like they are being fed stories by Microsoft or Google or Adobe or something.
  • Reply 38 of 61
    MacProMacPro Posts: 19,649member
    Quote:
    Originally Posted by hmm View Post


    You guys use the most biased terms to garnish your articles at times. Was there any real need to infer a sense of panic with apple's handling of the situation?



    This just in. Famous Blog contributor hmm;1729133 over reacts to attention grabbing headline and accuses journalist of hate mongering and intent to cause a riot.
  • Reply 39 of 61
    MacProMacPro Posts: 19,649member
    Quote:
    Originally Posted by Prof. Peabody View Post


    I like how all the stories use this "particulate matter" line when we all know we are talking about sand. Quartz and silica (sand) are almost the only "particulate matter" that is hard enough to scratch the glass. IMO anyone who uses a slide-on case and doesn't check for dirt or sand before they slide it on is just a fool. How is this Apple's fault?



    All the articles I've read so far also mistakenly go on about how this "particulate matter" will sometimes shatter the glass (as above), when in fact the glass only shatters after an impact of some kind.



    The issue is that glass (being, you know glass), has a tendency to shatter along fault lines. Even gorilla glass (which this is pretty much the same as) will shatter if it has a flaw and then subsequently receives an impact. If you scratch the glass and then drop the phone, it's very likely to shatter. This is just how glass, (even really strong glass) is.



    So if you are careless, and get sand in between the case and the phone, which causes scratches, and then you are further careless enough to drop the phone, yes, it will shatter. This is not because of any flaw in the phone, but because the owner was a careless git that didn't pay attention or take reasonable care of the multi-hundred dollar phone in their pocket.



    I think this is just darwinism at work. Stupid careless people will have a problem and might eventually stop buying iPhone's. Others will not.



    Ha ha good post. As I said just above, I think an iPhone is better without a case!

    What we need is clear liquid metal.
  • Reply 40 of 61
    applappl Posts: 348member
    Quote:
    Originally Posted by spliff monkey View Post


    How is it even Apple's problem that third party cases might have something to do with cracked glass?



    I



    If the glass cracks due to normal use, it is Apple's problem to solve.



    Can you imagine the damage that would be done to the brand with a meme that "without a case, it drops calls, but with a case, the glass cracks"?



    Look - the new design has problems. First the detuning problem with the innovative touch-exposed antenna, and now the innovative glass exterior is cracking in normal use.



    Methinks that Apple needs new test regimens.
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