An Apple employee emailed me and called me a f**.
Please read my Apple story. It has been an awful, unnecessary experience. Feel free to respond with any comments. Thank You.
I remember when I purchased my first Mac. The old school, as of
today, dark blue clamshell ibook. I loved it. Years later, when it was
time to upgrade, I bought my PowerBook G4. Following the Apple "Cult"
logic, I went on to purchase iPods, and eventually the Original iPhone
a few years ago. This is when my love affair with Apple began to wane,
and eventually collapse for me. It ended with Apple's CEO Steve Jobs,
or an Apple employee impersonating Mr. Jobs, emailing me, and telling
me "Hey Lance, quit being a f**." (A homosexual insult that rhymes with "tag").
Yes, you heard me right.
I have had as of date, four iPhones. The first Original iPhone leaking
glue onto my face and burning my face. Apple replaced it with my
second Original iPhone. That iPhone developed bubbles in the layers in
the screen, (Apple partially admits to this occurring to my
knowledge), and after fighting tooth and nail after having a obviously
defective product, was given the "gift" of an upgrade to the iPhone
3GS.
Yet again, bubbles developed in the iPhone 3GS' screen. At that point
I was outraged. I wanted compensation for having (3) defective
iPhones, and being out of a phone for days while each was diagnosed,
replaced, and shipped back to me. My request for compensation may had
been lofty, as I admit. I wanted a computer for free. Apple's FIRM
answer was "No." Alright, I may be a persistent man, but I am not
unreasonable. I was more than willing to let it go, and forget about
my request.
August 25th, 2010. I get an email from Steve Jobs, Apple's CEO, or an
Apple employee impersonating Mr. Jobs, telling me to "quit being a
f**." After being more than willing to bow down to the Apple Gods, an
Apple employee decided to spout such disgusting hate speech towards
me. Now, I am sure you're asking yourself, "Lance, prove it." I can. I
have the emails, I have the proof that not only was I called a "fag",
but that this Apple employee knew what had happend with my Original
iPhone. They knew "warm, hot glue emitted" from my Original iPhone.
They knew my name, my email address, and in the subject line from this
email knew I had "An Issue", and knew I had requested a computer for
free as compensation. It does not take a rocket scientist to figure
out someone from Apple Inc. was responsible for this.
I have provided all of this information to Apple, and at this point,
DID indeed request a free computer, AND deserve it. As of today's
date, Apple will not be compensating me for what has happened to
me. They may or may not have launched an investigation, and IF they
had, I AM THE PUBLIC, and I will never be informed if anyone has been
held accountable.
What worries me especially, is that an Apple Employee used my private information (Name, email address, and my conversation with Apple Employees), with out my permission. I am sure your Privacy Policy as a company would be against such behavior. That is a clear breech of security. How can I trust Apple Inc. with ANY information with this situation happening to me? This is lunacy.
I am sharing my story with you because I am outraged. I am sickened,
saddened, and have lost hope for personal accountability.
Apple Inc. portrays itself as a "hip, trendy, in touch, caring
company". They seem to not be too caring.
With the recent influx of gay teen suicides because of cyber and non
cyber bullying, and the recent rape and torture against three gay men
in the Bronx in New York City, one would think the multi billion
dollar Apple Corporation would do the right thing.
One thing I know, when I go to bed at night I will sleep well. Can you Apple?
Lance Perkins
[email protected]
I remember when I purchased my first Mac. The old school, as of
today, dark blue clamshell ibook. I loved it. Years later, when it was
time to upgrade, I bought my PowerBook G4. Following the Apple "Cult"
logic, I went on to purchase iPods, and eventually the Original iPhone
a few years ago. This is when my love affair with Apple began to wane,
and eventually collapse for me. It ended with Apple's CEO Steve Jobs,
or an Apple employee impersonating Mr. Jobs, emailing me, and telling
me "Hey Lance, quit being a f**." (A homosexual insult that rhymes with "tag").
Yes, you heard me right.
I have had as of date, four iPhones. The first Original iPhone leaking
glue onto my face and burning my face. Apple replaced it with my
second Original iPhone. That iPhone developed bubbles in the layers in
the screen, (Apple partially admits to this occurring to my
knowledge), and after fighting tooth and nail after having a obviously
defective product, was given the "gift" of an upgrade to the iPhone
3GS.
Yet again, bubbles developed in the iPhone 3GS' screen. At that point
I was outraged. I wanted compensation for having (3) defective
iPhones, and being out of a phone for days while each was diagnosed,
replaced, and shipped back to me. My request for compensation may had
been lofty, as I admit. I wanted a computer for free. Apple's FIRM
answer was "No." Alright, I may be a persistent man, but I am not
unreasonable. I was more than willing to let it go, and forget about
my request.
August 25th, 2010. I get an email from Steve Jobs, Apple's CEO, or an
Apple employee impersonating Mr. Jobs, telling me to "quit being a
f**." After being more than willing to bow down to the Apple Gods, an
Apple employee decided to spout such disgusting hate speech towards
me. Now, I am sure you're asking yourself, "Lance, prove it." I can. I
have the emails, I have the proof that not only was I called a "fag",
but that this Apple employee knew what had happend with my Original
iPhone. They knew "warm, hot glue emitted" from my Original iPhone.
They knew my name, my email address, and in the subject line from this
email knew I had "An Issue", and knew I had requested a computer for
free as compensation. It does not take a rocket scientist to figure
out someone from Apple Inc. was responsible for this.
I have provided all of this information to Apple, and at this point,
DID indeed request a free computer, AND deserve it. As of today's
date, Apple will not be compensating me for what has happened to
me. They may or may not have launched an investigation, and IF they
had, I AM THE PUBLIC, and I will never be informed if anyone has been
held accountable.
What worries me especially, is that an Apple Employee used my private information (Name, email address, and my conversation with Apple Employees), with out my permission. I am sure your Privacy Policy as a company would be against such behavior. That is a clear breech of security. How can I trust Apple Inc. with ANY information with this situation happening to me? This is lunacy.
I am sharing my story with you because I am outraged. I am sickened,
saddened, and have lost hope for personal accountability.
Apple Inc. portrays itself as a "hip, trendy, in touch, caring
company". They seem to not be too caring.
With the recent influx of gay teen suicides because of cyber and non
cyber bullying, and the recent rape and torture against three gay men
in the Bronx in New York City, one would think the multi billion
dollar Apple Corporation would do the right thing.
One thing I know, when I go to bed at night I will sleep well. Can you Apple?
Lance Perkins
[email protected]
Comments
I can.
So do. You're wasting everyone's time otherwise.
I still don't believe you didn't immediately report it to the BBB or a media outlet. It's too nonsensical not to have done so.
DID indeed request a free computer, AND deserve it
No, not really.
What worries me especially, is that an Apple Employee used my private information (Name, email address, and my conversation with Apple Employees), with out my permission. I am sure your Privacy Policy as a company would be against such behavior. That is a clear breech of security. How can I trust Apple Inc. with ANY information with this situation happening to me? This is lunacy.
Lunacy is you not having taken this case to a consumer protection agency at any point in the last two months.
I have contacted several media outlets, I have contacted the BBB, and the Attorney General in my state. I do deserve compensation. Perhaps you should you work for Apple,..You'd fit right in my friend.
Planning on linking to any of these media outlets' reports on the situation or giving that proof (e-mail headers would be nice) that you said you'd give?
With all due respect, your story sounds wildly improbable.
It may seem improbable. Yet, it happened. My only reason for posting this on this site, it to tell my story. I have had several Apple employee's admit this email came from an Apple Employee at the very least, possible Mr. Jobs himself. ;
Regardless of me being called that word, the essence of the situation is this: An employee of Apple took my personal, private information, and exploited it to transmit hate language to a customer, (myself). It is scary to me that Apple employee's are not heeding to their own privacy agreements.
I suppose I am just one person, not a multi billion dollar corporation. I however know the difference between right and wrong. What happened to me is wrong. Plain wrong.
On the subject of showing email headers, sure. Tell me what email address you want them sent to. I have no problem sharing.
Apple didn't get to be a massively successful company by causally slurring its customers, and certainly not by using extraordinarily charged, insanely impolitic language.
OTOH, I can't see why you'd be surprised that Steve Jobs or an Apple employee would have access to your email address and a record of your correspondence, or why you would regard those things as "personal, private information", since you did, in fact, correspond with them. The issue would be the language used by the employee, not that the employee has a record of your complaints.
If Apple is harboring a loon, your really should make sure they have any evidence at your disposal. I'm sure they'll be glad to be rid of such a liability.
If Steve Jobs told you in an email "not to be a fag" and you can prove it, Jobs is pretty much done as Apple's CEO. If an Apple employee pretending to be Steve Jobs told you in an email "not to be a fag" and you can prove it, that employee will be hastily terminated by Apple.
Apple didn't get to be a massively successful company by causally slurring its customers, and certainly not by using extraordinarily charged, insanely impolitic language.
OTOH, I can't see why you'd be surprised that Steve Jobs or an Apple employee would have access to your email address and a record of your correspondence, or why you would regard those things as "personal, private information", since you did, in fact, correspond with them. The issue would be the language used by the employee, not that the employee has a record of your complaints.
If Apple is harboring a loon, your really should make sure they have any evidence at your disposal. I'm sure they'll be glad to be rid of such a liability.
I am not "surprised" by the access of my personal information. I get that. I am surprised by the unethical use of my information to harass me. I have provided Apple with all the proof they need to terminate the offender(s). The other pertinent point is me no long a victim, now "the public", will not be informed.
Perhaps I was raised to do the right thing whenever I can. If I mess up, (as we all do, we are human), to take responsibility. Most importantly,..DO EVERYTHING within my power to make reparations for my mistakes.
Apparently, Apple wasn't raised right.
Apple's motto in my opinion: "Damage Control and Cost Containment is our number one priority.".
If you made yourself the money for your first Mac back then in days of dark blue clamshell iBooks, and if you now want my advise, let me tell you one thing. It's up to you to handle youngsters. And I mean to handle.
This reads like troll copypasta on 4chan.
One thing I know, when I go to bed at night I will sleep well. Can you Apple?
Lance Perkins
http://www.ladygaga.com/news/default...41&cmnt=1&pg=3
"MOMMA MONSTER,..
LADY GAGA,.. I LIVE IN MICHIGAN. I KNOW YOU ARE HAVING A CONCERT HERE IN A FEW DAYS. I AM AN AVID FAN OF YOURS. CAN YOU PLEASE COME TO MY HOUSE AND TALK WITH ME? I CAN'T AFFORD A TICKET TO GO TO YOUR CONCERT. MY NAME IS LANCE PERKINS. MY EMAIL IS [email protected] PHONE NUMBER IS ********"
QUOTE=piot;1735833]http://www.ladygaga.com/news/default...41&cmnt=1&pg=3
"MOMMA MONSTER,..
LADY GAGA,.. I LIVE IN MICHIGAN. I KNOW YOU ARE HAVING A CONCERT HERE IN A FEW DAYS. I AM AN AVID FAN OF YOURS. CAN YOU PLEASE COME TO MY HOUSE AND TALK WITH ME? I CAN'T AFFORD A TICKET TO GO TO YOUR CONCERT. MY NAME IS LANCE PERKINS. MY EMAIL IS [email protected] PHONE NUMBER IS *****"[/QUOTE]
the coolest of all tall tales sir
It isn't a tall tale sir. It happened. I don't understand the instant judgement/opinions of people on this site. It's odd. I feel bad for you.
It isn't a tall tale sir. It happened. I don't understand the instant judgement/opinions of people on this site. It's odd. I feel bad for you.
So provide proof or shut up and go away. You've had nearly a week to do so.
So provide proof or shut up and go away. You've had nearly a week to do so.
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Date: Tue, 24 Aug 2010 23:25:30 -0500
Message-ID: <[email protected]>
Subject: Your Issue
From: Steve Jobs <[email protected]>
To: [email protected]
Content-Type: multipart/alternative; boundary=0022152d7c8f984c59048e9e45c8
--0022152d7c8f984c59048e9e45c8
Content-Type: text/plain; charset=ISO-8859-1
Hey, Lance. Quit being a fag.
Sent from my iPhone.
--0022152d7c8f984c59048e9e45c8
Content-Type: text/html; charset=ISO-8859-1
Hey, Lance. Quit being a fag.<br><br>Sent from my iPhone. <br>
--0022152d7c8f984c59048e9e45c8--
Wait, never mind.
[email protected]?
***
--0022152d7c8f984c59048e9e45c8--
Ok, let's not continue this.
Anyone can type any text they want. Screenshots, genius.
Wait, never mind.
[email protected]?
***
And this goes for you too.
I wanted a computer for free.
****
edit:
Let's keep it civil folks.