Rush of iPhone 4S activations forces some on AT&T into holding pattern

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  • Reply 61 of 63
    Quote:
    Originally Posted by Apple v. Samsung View Post


    So AT&T should spend more on its servers or sell less on launch day just so people don't have to wait a little bit. You are an early adopter and its the price to pay. Its only the activations that are taking a long time.



    Dude, you're insane. Blame the customer for the terrible experience of too many customers? I'm the early adopter of the *fifth* generation iPhone, and AT&T shouldn't even try to meet launch demand on their *fifth* launch? Wait, wait, don't tell me -- Sprint and Verizon handled it better because their customers somehow deserve more?



    I'm glad people like you don't run real businesses. Kinda sucks that people like you do seem to run AT&T, though.
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  • Reply 62 of 63
    macrulezmacrulez Posts: 2,455member
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  • Reply 63 of 63
    Quote:
    Originally Posted by BrooksT View Post


    Dude, you're insane. Blame the customer for the terrible experience of too many customers? I'm the early adopter of the *fifth* generation iPhone, and AT&T shouldn't even try to meet launch demand on their *fifth* launch? Wait, wait, don't tell me -- Sprint and Verizon handled it better because their customers somehow deserve more?



    I'm glad people like you don't run real businesses. Kinda sucks that people like you do seem to run AT&T, though.



    So should they really invest millions just to make iPhone release date go smother. As a current AT&T employee I can tell you our activation server rarely has any issues. Also its obvious that most companies do not bother to invest for one day tolls on their servers. For instance Apple's servers on Wednesday had a lot of issues with the iOS 5 downloads. Maybe you don't remember that. AT&T also rarely does "activations" its only the iPhone that requires to be activated with each new generation. Other AT&T phones just do a sim switch and we register the new IMEI its painless procedure. However due to Apple wanting to to have so much control of the phone AT&T can't do that simple process the phones need to do it VIA apples iTunes servers to gate over to connect with the AT&T servers.



    Sprint and Verizon however use a different process for activations then AT&T does. Because they have to register the phones them self then send the Activation to them rather then just swapping out sims and updating the IMEI. (which a customer believe or not can do online their selfs.) Because of this Verizon's and Sprint's network and servers are more geared for this type of strain.
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