iMessage & FaceTime outage hits Apple devices for second time in a week [update: fixed]
Apple's iMessage and FaceTime services saw their second outage this week on Friday, as both services were unavailable to "some users," the company disclosed.
The online services provided by Apple can be tracked through the company's System Status page, which provides real-time updates on its stores, iCloud, and other features such as iMessage. As of Friday morning, iMessage and FaceTime were experiencing issues for over an hour.
The downtime for some users marks the second time this week that Apple's services have seen issues. Downtime reached more than five hours when both FaceTime and iMessage became unavailable on Tuesday.
As with the outage earlier this week, other services appear to be unaffected, as features like Photo Stream and digital stores like the App Store remain available.
Apple has seen a number of sporadic iCloud service outages in recent weeks. The issues are typically resolved within one to two hours.
Update: Apple fixed the issue as of 6:07 p.m. Pacific. The outage lasted for a little over one hour.
The online services provided by Apple can be tracked through the company's System Status page, which provides real-time updates on its stores, iCloud, and other features such as iMessage. As of Friday morning, iMessage and FaceTime were experiencing issues for over an hour.
The downtime for some users marks the second time this week that Apple's services have seen issues. Downtime reached more than five hours when both FaceTime and iMessage became unavailable on Tuesday.
As with the outage earlier this week, other services appear to be unaffected, as features like Photo Stream and digital stores like the App Store remain available.
Apple has seen a number of sporadic iCloud service outages in recent weeks. The issues are typically resolved within one to two hours.
Update: Apple fixed the issue as of 6:07 p.m. Pacific. The outage lasted for a little over one hour.
Comments
Apple Is Doo?•ª£ªÓ??©{{503 Service Temporarily Unavailable}}
Fire Tim Cook! This would have never happened if he hadn't been running Apple so poorly these last few years!
/s
Once they get a few more data centers online and properly redundant and load balanced, this type of outage will become a lot less likely. They are way behind in datacenter buildout compared to the rapid increase in their user base.
Originally Posted by PhilBoogie
What are the chances of them taking down that Status Page? Even though one cannot go back to far in time, to get an overview of their uptime, but still.
Zero. Why would they? It's a nice tool. They're accountable where others may not be.
On Tuesday my wife was out of town. I texted her four times. Each one went via regular text, instead of via Messages format, but they got there.
My 2¢'s worth: Much of the time today, Messages "hangs" trying to send a text message. If you tap-and-hold on the message balloon, a pop-up option "Send as a text message" appears. When I tap that, the message is sent immediately (text message charges apply, of course). This too shall pass...
All green again. Crisis adverted.
Outages will happen from time to time, no matter how many data centers they build, IMO.
I don't really care about an iMessage or Facetime outage. The kind of outage that pisses me off is if the cable connection goes out and you're in the middle of doing something involving real money, such as playing a real money poker game, and actual dollars are on the line.
It depends on the service. WIth a redundant internet service 99% or higher is expected, even if it is free.
Quote:
Originally Posted by Tallest Skil
Zero. Why would they? It's a nice tool. They're accountable where others may not be.
FWIW Amazom's cloud status can be found here:
http://status.aws.amazon.com/
Windows Azure is here:
http://www.windowsazure.com/en-us/support/service-dashboard/
Anyone wanting to check Google's Cloud status would use this page:
http://www.google.com/appsstatus#hl=en&v=status&ts=1365785787530
Noted that Google is very transparent about downtime, allowing you to search a couple months back for service interruptions "where others may not be" so forthcoming.
Quote:
Originally Posted by SolipsismX
It appears that FaceTime and iMessage are connected on the back end more than the others or it's really huge coincidence they seem to go down in tandem.
It depends on the service. WIth a redundant internet service 99% or higher is expected, even if it is free.
99% uptime means you can have about ~87.5 hours of downtime in a year. I'm confident there well under that.
I feel for you
Originally Posted by SCProfessor
But why does Apple full of Samsung parts claims to be the best when I read a thread like this that hits every device?
Are you dumb enough to actually expect an answer to that question? That's not even a question. You're using multiple completely incorrect premises to make assumptions tied to both them and reality in no way whatsoever.
Here's your answer: They use an argon laser to cut a model train from a single piece of pineapple and ship it across the world to street vendors for resale.
"Apple full of Samsung part'? Do you want to take another swing at the question?