OSX 10.9 - Illustrator CS5 crashing at launch.
Hello Everyone, my Illustrator decided to crash every time I try to launch it. I've tried all the fixes suggested in other threads but nothing has worked so far.
Below is the report I get. Anyone has any suggestions?
Many thanks in advance!
Process: Adobe Illustrator [1411]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [178]
Responsible: Adobe Illustrator [1411]
User ID: 501
Date/Time: 2014-01-07 13:22:06.025 +0100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: FBB46C64-FDF0-237B-BEC8-95438DDC0B64
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type std::out_of_range: basic_string::at
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93ac1952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x99233167 pthread_kill + 101
2 libsystem_c.dylib 0x91017340 abort + 155
3 libc++abi.dylib 0x9b56a869 abort_message + 169
4 libc++abi.dylib 0x9b58b57b default_terminate_handler() + 264
5 libc++abi.dylib 0x9b588dd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x9b588a05 __cxa_rethrow + 103
7 com.adobe.illustrator 0x00050188 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211252
8 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
9 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
10 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
11 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1:
0 libsystem_kernel.dylib 0x93ac2046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99233dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99237cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93ac2992 kevent64 + 10
1 libdispatch.dylib 0x966998bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x96699556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x93ac2046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99233dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99237cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93ac2046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99233dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99237cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x93ac2046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99233dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99237cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x99236fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
7 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
8 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x99235042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x916d2b2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x916d26ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x916d289d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x916b2ea0 TimerThread + 89
7 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916d2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x916d2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9169ef92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9169f56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916d2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x916d2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9169ef92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9169f56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99236bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916d2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x916d2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9169ef92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9169f56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x93ac17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99234d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x99236fa3 pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x992325fb _pthread_body + 144
7 libsystem_pthread.dylib 0x99232485 _pthread_start + 130
8 libsystem_pthread.dylib 0x99237cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa03fcc0c ecx: 0xbffff75c edx: 0x93ac1952
edi: 0xa0ea01a8 esi: 0x00000006 ebp: 0xbffff778 esp: 0xbffff75c
ss: 0x00000023 efl: 0x00000206 eip: 0x93ac1952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00fe7a50
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic (0) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM (1) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 - 0x1cf2fff +AdobeARE (1) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 - 0x1d21ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x1d32000 - 0x1d4dfff +AdobeBIB (1) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 - 0x1d78ff7 +AdobeBIBUtils (1) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 - 0x2076ff7 +AdobeCoolType (1) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 - 0x2196fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x21f5000 - 0x22d8fef +AdobePDFPort (1) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 - 0x2941feb +AdobePDFL (1) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 - 0x2afaff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 - 0x2bdffef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 - 0x2ea7ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 - 0x3177ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dylib.36.0
0x31da000 - 0x32b4fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x32f4000 - 0x3ca4fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3ca7000 - 0x407fff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41ae000 - 0x4214ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4244000 - 0x42d5ff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
0x42f4000 - 0x44daff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4568000 - 0x45cffea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x460e000 - 0x468bfff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x46a7000 - 0x47dffe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4821000 - 0x4825ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x482c000 - 0x487fffb +com.adobe.headlights.LogSessionFramework (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x48c7000 - 0x48d9fff +com.adobe.pip (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x48e2000 - 0x5625fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x5964000 - 0x5ae1fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5c5c000 - 0x5f4cfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x6274000 - 0x65baff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x6ac9000 - 0x6adbfef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x6aec000 - 0x6af2fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x6b03000 - 0x6b0eff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem
0x6b22000 - 0x6ba0fe2 +com.adobe.boost_regex.framework (boost_regex version 5.0.0 - 5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x6c04000 - 0x6c0efff +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x6c21000 - 0x6c23ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x6c2a000 - 0x6c31ff2 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x6c41000 - 0x6c9ffe2 +com.adobe.boost_serialization.framework (boost_serialization version 5.0.0 - 5.0.0.0) <FBAA7D86-4F90-3337-4657-022BA313C894> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serialization
0x6d76000 - 0x6f15fe7 +com.adobe.owl (AdobeOwl version 3.0.89 - 3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x6f7e000 - 0x6febfef +FileInfo (0) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 546
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=236.6M resident=97.4M(41%) swapped_out_or_unallocated=139.2M(59%)
Writable regions: Total=74.6M written=5020K(7%) resident=6220K(8%) swapped_out=0K(0%) unallocated=68.5M(92%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 43.1M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 69.1M
VM_ALLOCATE 16.4M
__DATA 25.1M
__IMAGE 528K
__IMPORT 288K
__LINKEDIT 59.5M
__OBJC 1868K
__PAGEZERO 4K
__TEXT 177.0M
__UNICODE 544K
mapped file 137.7M
shared memory 4K
=========== =======
TOTAL 531.3M
Model: MacBookAir6,2, BootROM MBA61.0099.B04, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.13f7
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Elements 1042
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
Comments
http://forums.adobe.com/message/5826780
Do you have any 3rd party plugins installed? If so, move them out of the Plug-Ins folder. If not, try renaming the Plug-Ins folder and see if it launches when it has no stock plug-ins to load.
I tried renaming the folder and leaving the name of the folder intact but removing all the contents, I still get the same crash message.
So I tried doing that, with a new Admin User Illustrator will launch, however, it does not load any of the tools or plugins, essentially it only displays a file but you cannot edit it in any way.
I tried opening a new file from template and before opening it Illustrator gives a warning with a list of plugins needed to edit the file that are not available.
I went a look in the plug-ins folder under Illlustrator and the plugins in the list are there, I tried opening a couple of them clicking on them, and an error message says that the file cannot be opened, it's either blocked or being used.
I really have no clue what's going on with this Illustrator. I appreciate the help!
Adobe appears to have set custom names on everything. If you select the plug-ins folder and open the Get Info window, where it says Name & Extension, change Plug-ins to say:
Plug-ins.localized
Renaming it removes the extension. This leaves the folder name as Plug-ins but it adds the extension that Adobe looks for. You might have to restart Illustrator a couple of times for it to load the plugins properly again. The fact that it loads ok in another account suggests that your user preferences and caches need to be deleted. These are in /Users/username/Library/Preferences/Adobe Illustrator... If you remove the Illustrator ones in your main account, that should clear out the preferences. There's also a shortcut to do this by holding option+command+shift when launching Illustrator:
http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca.html
Ok so that did the trick for the new account, the plug-ins now load normally and the Illustrator is functional.
My main account is still not working even after flushing caches and everything.
I have to work around the fact that all my files and everything are on my main account but at least now I have a working version of Illustrator.
Thank you very much!
I hope mac or adobe come up with an update that fixes the issue completely.
The only difference between the accounts would be what's in your home folder. You can try moving everything beginning with Adobe out of the preferences folder as well as from /Users/username/Library/Application Support.