Apple internet services suffer wide outage, iCloud, App Stores, Apple TV, iTunes, others down [ux2]

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  • Reply 21 of 54
    coolfactorcoolfactor Posts: 2,411member
    No problems here (in BC, Canada). Updated some Mac apps and streamed my iCloud Music library. I wonder if it's geographical?
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  • Reply 22 of 54
    coolfactorcoolfactor Posts: 2,411member
    slurpy said:

    Trust me, you'll survive. You can wait a few minutes/hours to update apps. Your life will not be negatively affected in any way. 
    This kind of attitude is why Apple's services are midrate at best. 

    No. Apple isn't lax because users are patient. Two different things. Systems experience problems. I see two major problems — (1) Apple's status messages are slow to appear and vague, and (2) Users demand 100% perfection from very complex systems.

    Slurpy is correct. We will survive. As soon as the systems are fully operational again, it will be life as usual and we will have forgotten all about this. #fact
    baconstang
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  • Reply 23 of 54
    dick applebaumdick applebaum Posts: 12,527member
    Cue needs to spend less time screaming and pointing at Steph Curry and get to work and fixing the myriad of problems the things he's supposed to be in charge of are working properly.
    He's got less than 3 hours until game time ...  Talk about pressure  :D

    lord amhranjax44
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  • Reply 24 of 54
    MacPromacpro Posts: 19,873member
    Several things seems to be up and running in my part of Florida again.  They must be changing the fuses.   ;)
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  • Reply 25 of 54
    dick applebaumdick applebaum Posts: 12,527member
    Several things seems to be up and running in my part of Florida again.  They must be changing the fuses.   ;)
    LOL.  Either that, or changed to fresh hamsters.

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  • Reply 26 of 54
    rogifan_newrogifan_new Posts: 4,297member
    Yep. I've only been saying this since forever. Obviously outages can happen but they seem to happen more frequently with Apple these days. 
    And Forstall was sent packing over Apple Maps, whereas Eddy has problems with all the services, many times a year. Starting to look like a favoritism thing at this point. 
    I think it's pretty clear Scott Forstall was the odd man out on the executive team. There were rumors that even Phil Schiller didn't get along with him. And that he'd bad mouth other Apple teams in front of his own team. Probably kept himself in check when Steve was still around. My guess is Eddy Cue is well liked by Cook and inside the company and hence his job is safe.
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  • Reply 27 of 54
    February, March & May of this year and now we can add June 2nd to the list.
    edited June 2016
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  • Reply 28 of 54

    From Calgary.
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  • Reply 29 of 54
    dick applebaumdick applebaum Posts: 12,527member
    Yep. I've only been saying this since forever. Obviously outages can happen but they seem to happen more frequently with Apple these days. 
    And Forstall was sent packing over Apple Maps, whereas Eddy has problems with all the services, many times a year. Starting to look like a favoritism thing at this point. 
    I think it's pretty clear Scott Forstall was the odd man out on the executive team. There were rumors that even Phil Schiller didn't get along with him. And that he'd bad mouth other Apple teams in front of his own team. Probably kept himself in check when Steve was still around. My guess is Eddy Cue is well liked by Cook and inside the company and hence his job is safe.

    Tim doesn't impress me as someone who would let personal relationships influence performance and the job to be done.

    To be honest, Eddy has a lot on his plate (maybe too much) trying to bring iTools, and the like, into the 21st century.

    In hindsight, they may have been better just re-implementing everything from scratch.  Then, provide migration tools with a date certain cutover to the new systems -- discontinuing the legacy systems.

    Boom!

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  • Reply 30 of 54
    k2kwk2kw Posts: 2,084member
    jeffj2h said:
    Tim Cook needs to consider replacing Eddy Cue.  Here is Cue's bio from the Apple webpage:

    "Eddy oversees Apple's industry-leading content stores including the iTunes Store and Apple Music, as well as Apple Pay, Siri, Maps, iAd, Apple's innovative iCloud services, and Apple’s productivity and creativity apps."

    Isn't that basically a list of the products Apple has had the most problems with?

    Forestall was fired because Cook didn't want some who was a Threat for taking his job around.   At this point is obvious that Cue is kept because he's not a threat.
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  • Reply 31 of 54
    As of now....
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  • Reply 32 of 54
    dick applebaumdick applebaum Posts: 12,527member
    k2kw said:
    jeffj2h said:
    Tim Cook needs to consider replacing Eddy Cue.  Here is Cue's bio from the Apple webpage:

    "Eddy oversees Apple's industry-leading content stores including the iTunes Store and Apple Music, as well as Apple Pay, Siri, Maps, iAd, Apple's innovative iCloud services, and Apple’s productivity and creativity apps."

    Isn't that basically a list of the products Apple has had the most problems with?

    Forestall was fired because Cook didn't want some who was a Threat for taking his job around.   At this point is obvious that Cue is kept because he's not a threat.

    Really?  Do you have a citation?  Do you think that Scott would be a better CEO than Tim?

    I have no way of knowing the truth, but the chatter at the time was that Scott didn't get along with other executives and refused to take responsibility for the failure of the maps app.

    edited June 2016
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  • Reply 33 of 54
    rogifan_newrogifan_new Posts: 4,297member
    k2kw said:
    jeffj2h said:
    Tim Cook needs to consider replacing Eddy Cue.  Here is Cue's bio from the Apple webpage:

    "Eddy oversees Apple's industry-leading content stores including the iTunes Store and Apple Music, as well as Apple Pay, Siri, Maps, iAd, Apple's innovative iCloud services, and Apple’s productivity and creativity apps."

    Isn't that basically a list of the products Apple has had the most problems with?

    Forestall was fired because Cook didn't want some who was a Threat for taking his job around.   At this point is obvious that Cue is kept because he's not a threat.
    What evidence is there that Forstall was a threat to be CEO? I don't doubt he may have thought he was worthy but there is zero evidence he was ever under consideration.
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  • Reply 34 of 54
    elijahgelijahg Posts: 2,904member
    Yep. I've only been saying this since forever. Obviously outages can happen but they seem to happen more frequently with Apple these days. 
    And Forstall was sent packing over Apple Maps, whereas Eddy has problems with all the services, many times a year. Starting to look like a favoritism thing at this point. 
    Forstall was seen as "grating" inside Apple, though sometimes companies need that to give them a kick up the ass. He was seen as a "mini Steve", he was an excellent lead software engineer though.

    Sigh, I think parts of the online store and iTunes are still running WebObjects.


    You'd be right, even though WO isn't sold or supported anymore. The iTMS seems to be the most reliable of any Apple services though.
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  • Reply 35 of 54
    elijahgelijahg Posts: 2,904member

    To be honest, Eddy has a lot on his plate (maybe too much) trying to bring iTools, and the like, into the 21st century.

    In hindsight, they may have been better just re-implementing everything from scratch.  Then, provide migration tools with a date certain cutover to the new systems -- discontinuing the legacy systems.
    There's absolutely nothing left of iTools in iCloud, apart from the email addresses. MobileMe yes, but everything is new since the introduction of MM. There is a lot of integration which does typically mean one thing going down breaks others too, but Apple seems to have little redundancy for these outages. I noticed a few hours ago that iTunes had the "Couldn't connect to iCloud" dialog appear numerous times.
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  • Reply 36 of 54
    kkerstkkerst Posts: 330member
    Hacked? What do you think? They'd never admit to that but I hear Google was hacked earlier this year - it was very hush hush, of course. Just speculation about Apple.
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  • Reply 37 of 54
    gatorguygatorguy Posts: 24,772member
    kkerst said:
    Hacked? What do you think? They'd never admit to that but I hear Google was hacked earlier this year - it was very hush hush, of course. Just speculation about Apple.
    The Gmail (and Yahoo) hacked story? It was reported to be a bogus story after the fact. 
    http://fortune.com/2016/05/07/gmail-yahoo-mail-hack/
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  • Reply 38 of 54
    baconstangbaconstang Posts: 1,196member
    All seems back to normal in Bay Area since around 5 PDT.
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  • Reply 39 of 54
    Did they try restarting it?
    baconstang
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  • Reply 40 of 54
    kkerstkkerst Posts: 330member
    lowcomoto said:
    Did they try restarting it?
    Jiggle the handle...
    jeffj2h
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