China looks into sudden iPhone 6 & 6s shutdowns plaguing some Apple customers
The China Consumers Association on Tuesday asked Apple to investigate complaints that some iPhone 6 and 6s units are shutting off suddenly and permanently, despite nominally having plenty of charge left.
Affected iPhones are powering down with 50 to 60 percent remaining on their battery, or in climates at room temperature or below, the CCA said in a statement seen by Reuters. Critically, plugging in the phones doesn't seem to revive them.
Though the full extent of the problem is unknown, the CCA said that "rather many" people have submitted reports.
In the U.S., Apple is facing a class action lawsuit over the so-called "touch disease" impacting iPhone 6 and 6 Plus models. Some of those phones have developed flickering gray bands and/or reduced touch sensitivity, possibly because bending in the phones is causing touch controller chips to come loose.
The iPhone 6s line hasn't received any large-scale complaints until now, partly because the phone was designed to address some of the flaws of its predecessor -- for instance by switching to tougher 7000-series aluminum.
Affected iPhones are powering down with 50 to 60 percent remaining on their battery, or in climates at room temperature or below, the CCA said in a statement seen by Reuters. Critically, plugging in the phones doesn't seem to revive them.
Though the full extent of the problem is unknown, the CCA said that "rather many" people have submitted reports.
In the U.S., Apple is facing a class action lawsuit over the so-called "touch disease" impacting iPhone 6 and 6 Plus models. Some of those phones have developed flickering gray bands and/or reduced touch sensitivity, possibly because bending in the phones is causing touch controller chips to come loose.
The iPhone 6s line hasn't received any large-scale complaints until now, partly because the phone was designed to address some of the flaws of its predecessor -- for instance by switching to tougher 7000-series aluminum.
Comments
My iPhone 6s has been shutting down with 50% battery - it suddenly goes to zero and won't restart. After about 20 minutes it will restart and carry on as normal. It only seems to happen when I am outside in lower temperatures, so I don't think it's restricted to China -I am in the uk - nor does it seem to be a political stance against Mr Trump!
And relax dude. For all you/we know, maybe a bad batch of aftermarket chargers and not so tolerant or just more sensitive charging circuitry in the 6/6s? Or just the Chinese making shit up?
But not knowing, you shouldn't just spew shit like that.
I mean, I get free speech (and the right to your own opinion and all), but really, damn, lol.
They do turn on after being hooked up to power.
I got the phone on a charger and it was able to boot up right away, but the second time it happened the phone wouldn't start up right away. I thought it was a battery issue. The two times it happened, they were days apart.
I ran the battery down to 1%, and then fully charged the phone back up. I haven't experienced the issue again. I am primarily on wifi 95% of the time.
Yes, this has been happening to mine as well. It has charge, it suddenly shuts down. When I plug it into its charger, it will initially show a completely drained battery -- but once it restarts, it usually has a 30-35% charge. Is it software?
Yes, my battery is fine too. Recently checked at the Genius bar. This just started. I am thinking it is software/OS related.
Throw away a $1,000 phone after two years? You're either rich or crazy.
Nope... It's happening to mine that has lived in Pittsburgh its entire life. Started a couple weeks ago. Probably software misreading the charge. When first plugged into a charger it shows zero charge. Then, when it starts back up its always greater than 30%