MacBook Pro fails to earn Consumer Reports recommendation for first time

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  • Reply 121 of 164
    dws-2dws-2 Posts: 280member
    The battery life of my new 15" MacBook Pro are definitely highly dependent on how I'm using the computer. If I'm working using Xcode, Adobe products, Slack, and anything else that uses battery, I'm get about 5-6 hours. However, when I'm just web browsing, I can easily get 10-12 hours.

    However, if I'm doing the same thing, I get the same battery life. 

    Consumer Reports simply made a mistake. The computers were most likely improperly configured in some way. For example, maybe they did something that occasionally caused spotlight to reindex the whole computer when they reset their tests. Who knows what actually caused it, but anyone with a knowledge of processors and batteries must realize that the computer was doing something differently between tests.
    macplusplus
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  • Reply 122 of 164
    jungmarkjungmark Posts: 6,927member
    Something smells fishy. You would think Apple would've tested the hell out of the batteries. 

    I am a subscriber to CR but some of its criteria can be subjective. 
    macplusplus
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  • Reply 123 of 164
    dws-2 said:
    The battery life of my new 15" MacBook Pro are definitely highly dependent on how I'm using the computer. If I'm working using Xcode, Adobe products, Slack, and anything else that uses battery, I'm get about 5-6 hours. However, when I'm just web browsing, I can easily get 10-12 hours.

    However, if I'm doing the same thing, I get the same battery life. 

    Consumer Reports simply made a mistake. The computers were most likely improperly configured in some way. For example, maybe they did something that occasionally caused spotlight to reindex the whole computer when they reset their tests. Who knows what actually caused it, but anyone with a knowledge of processors and batteries must realize that the computer was doing something differently between tests.
    Very thoughtful post !
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  • Reply 124 of 164
    Solisoli Posts: 10,038member
    jungmark said:
    Something smells fishy. You would think Apple would've tested the hell out of the batteries. 

    I am a subscriber to CR but some of its criteria can be subjective. 
    1) They test the battery design, but they doesn't mean that a manufacturing flaw can't occur. We just saw that with the iPhone 6 battery exchange.

    2) The effect is highly fluctuating battery life, but that's not likely the catalyst. Sure, it could be something with the battery's controller, but I think that's unlikely. I think it's more likely that something with their test was triggering the CPU and/or GPU to work harder. Why it's not consistent is a mystery, which is why it would've been nice to have tests to see peak and average CPU and GPU usage during these tests, as well as isolation of each of their 10 cached and localized websites to help narrow down which activity is utilizing additional power.
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  • Reply 125 of 164
    flaneurflaneur Posts: 4,526member
    avon b7 said:
    One Word for you: Yikes!

    The iMac is a consumer machine. You cannot ever go into the CHRISTMAS quarter, your consumer sales best quarter, pushing last year's machines.  No excuses. Period. Never. This isn't the Apple of old that pushed out new hardware at MacWorld Expo in January.

    I hope you understand that in this industry, in the internet age, you cannot do that on a consumer level.

    Whatever the reason.

    The Yikes! Mac is perfect example of what you have to do.

    You say 'Jony. Put the book on hold. We're in trouble. We need an iMac tweek' and you do it. You get enough eengineering resources available and you do it.

    Personnel? No. If the issue was personnel the problem is far worse than I think.
    I think many people look at Apple as a conventional consumer-driven company, chained to the ridiculous tyranny of the holiday season, obligated to offer a new model every year, obligated to have the latest specs across their lines, ready to throw surplus engineers into any breach of schedule. 

    They don't need to do things this way; they are doing enough business to be spending $10 billion or so on their R&D. Instead of armies of engineers churning out half-assed updates, it seems to me more like they have small teams that move from one platform to another, and from one technology to another. If some lines languish temporarily, no big deal. It's not like they owe you an update that they have to be forgiven for skipping.


    edited December 2016
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  • Reply 126 of 164
    flaneur said:

    But it seems that more users reporting here like the keyboard.

    I liked the rest of your post. I snipped it only for brevity.

    For the record, if we're tabulating votes here, I do not care for the keyboard in my new MacBook Pro (15). When I tried it out in the store while waiting for mine to be delivered I actually thought I was going to love it. Over the month or so I've been using it I've grown to like it less.

    I don't hate it, and there are aspects I actually like more than the old one (less horizontal jiggle), but overall I'd rather have the older one. For me it seems to be an issue of insufficient travel, and maybe the keys being too big with not enough space between them.


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  • Reply 127 of 164
    mac_128mac_128 Posts: 3,454member
    Rayz2016 said:
    I'd be surprised if they had enough information to fix this as yet. 
    Maybe they should have taken the same approach as the AirPods and just let the release date lapse without any notice and then say nothing until hey figured out what the problem was and fixed it, then released them suddenly without any warning. Seems to have worked for the AirPods. ;-)
    nht
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  • Reply 128 of 164
    By mid-2017 most of the first generation bugs will be squashed, developers will better utilize Touch Bar, Apple will optimize its internal hardware, Intel will fab a smaller, faster, more powerful chip that can accommodate 32 GB of DDRAM, the graphic chip and drivers will be optimized and next gen, Apple will lower the price, and the discounts will be steeper. That's the early adopter tax. I know, I've been there. Until then I pass on the first generation MBP. My 32 GB 27" Retina iMac and 2010 MBA will tide me over. When Apple optimized the MBP, Consumer Report will likely re-add it to its list. 
    edited December 2016
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  • Reply 129 of 164

    For myself, I've been wanting a Mac but have not found one that actually meets my needs without paying between 2 to 5 times more than a WIndows laptops for the same functionality.

    If you apply the words "same functionality" honestly, I think you'll find that's not actually the case. I say this based on what I found while recently weighing the alternatives myself.

    It may be fair to say that you don't need the brightest, widest-colour gamut, lightest-weight pixel-doubling display on the market, but it's disingenuous to refer to a machine without such capability as being "the same." It may be satisfactory for your needs, but it's not "the same." It's less enjoyable to use and isn't capable of providing as much decision-making information as the one in the Mac. The intrinsic value is there whether or not it's worth the cost for your particular use.

    I've also found that the machines in the range of 1/5 to 1/2 the price of a MacBook Pro still use hard drives for storage. The new MacBook Pro's storage is not only solid state, but it's built with chips that are twice as fast as last years' and tied directly to the PCIe bus rather than through a SATA bottleneck. Not at all "the same."

    None of the inexpensive machines I looked at offered quad-core processors. The ones that did were priced closer to the MacBook Pro than they were to the "fraction of the price" machines. Nor did any of them offer Thunderbolt or USB 3.1.

    The MacBook Pro may be overkill for your needs and wants, and that's perfectly reasonable, but it's not fair to say that cheap machines offer the same functionality.
    macplusplus
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  • Reply 130 of 164
    macplusplus said:

    You don't have to exhaust all your technology culture in one post to prove that Apple has a battery problem with the new MBPs ;-) Keep it short please...

    Noted.

    For the record, last year I got teased at work for my verbose emails. I started making them shorter, and wound up sending twice as many. Follow-up details and clarifying misunderstandings. This being a discussion forum, and readers having the option to skip over posts, I happen to think it's better to err on the side of clarity.
    cgWerks
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  • Reply 131 of 164

    sdw2001 said:

    I didn't really say that, but let's discuss that issue.  (snip)

    Gotcha. Thanks for the clarification.
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  • Reply 132 of 164
    crowleycrowley Posts: 10,453member
    What you call "site metrics" is your exact browsing history on that site. They don't accept advertising but they sell your browsing habits, your items of interest to advertisers. Every minute detail of your browsing, everthing you click are reported to advertisers. This is just like a hidden camera following you and recording you in the shopping mall. This is worse than displaying ads. You can ignore displayed ads or turn them off with some browser extensions, but you cannot hide your browsing history and your items of interest while you navigate in that site.
    Which has nothing to do with Consumer Reports' independence or review integrity, which is what is being questioned.
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  • Reply 133 of 164
    crowley said:
    Which has nothing to do with Consumer Reports' independence or review integrity, which is what is being questioned.
    What independence? Are they a statutory institution? A true independence can only be acquired by some form of law, not by self-claiming independent.

    They are dependent on clicks and that one is a click-bait article. "CR doesn't recommend" brings always more clicks than "CR  recommends" regarding a famous brand. 
    edited December 2016
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  • Reply 134 of 164
    Dominican1lifedominican1life Posts: 1unconfirmed, member
    that is red flags and i won't buy it
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  • Reply 135 of 164
    cgWerkscgwerks Posts: 2,952member
    Rayz2016 said:

    Apple is not standing still and neither is its customer base. The youngsters starting to use computers professionally today have grown up with narrow travel keyboards and touch sensitive screens, so that is who Apple is catering for. You think that Apple should carry on making keyboards and screens and fitting ports for the middle-aged?
    I think the question is more if they should be shifting target markets (or dump their old ones), and what cost that will have on them in the long-run. For a company of their size, they should be able to serve more than one market-segment.

    It's like if Ford said, 'hey, look, trucks are outselling cars.... let's slowly phase out cars and focus on trucks. (And, we'll just keep telling them we're still committed to cars... they'll believe it for a while.)'

    Rayz2016 said:

    We know that Apple's interest in Machine Learning is mainly under the hood. They are looking at using AI to prolong battery life, so I'm wondering if what we're seeing is a byproduct of that.
    AI would explain a lot, lol. Nice theory. And... they are putting this stuff in 4000 lb cars that might just be 'driving' around on roads with the rest of us. New possible definition for insanity.

    Rayz2016 said:

    Not enough people are buying machines like this to make it worthwhile releasing them each year; otherwise, they'd do it.
    No. First, 'not enough' is in context to numbers of items from other product lines. Apple would have been previously thrilled to sell so many. Second, they haven't provided what the target market wants, so the numbers could be higher if they did it right. And, third, it isn't about the numbers. If Apple abandons certain market segments because they aren't the highest in numbers, they'll be making the mistake others have made in the past (which allowed Apple to get where they now are). It would be kind of like Ford deciding to quit racing because they sell more trucks.

    rogifan_new said:

    Supposedly the latest software update fixed graphics issues. But Apple told Ars Technica there was nothing in this release to improve battery life. So I don't know if that means Apple doesn't think there's an issue (or doesn't think it's software related) or does know but doesn't have a fix yet.
    I've read elsewhere from people who have the graphics problem after the update, so that might not be the case.


    avon b7
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  • Reply 136 of 164
    cgWerkscgwerks Posts: 2,952member
    lorin schultz said:

    Yeah, the ratings can seem like they miss the mark sometimes, like the example you cite, but consider that they're intended for a mainstream audience. For the typical schmuck buying a computer for the family, there have undoubtedly been times when a Windows machine was a better choice when all the various considerations are taken into account.
    For sure, I agree w/ Consumer Reports on reporting this one (aside from noting it might be a software fix). I'm talking about CU (in a more negative sense) in general over the last decade or so.

    re: PC... maybe, but most of my relatives who did buy said PCs ended up spending a lot more over the same time-range as my parents, who took my advice and bought Macs. They also needed a lot more of my help, which would have cost them even more had I not been available. That's why, in part, I thought CU was so wrong in their recommendations on that. IMO, they were the enthusiasts who didn't get the real-world realities of a typical family owning/operating a computer.

    Also, I learned quite young, to try and buy quality whenever possible, or strongly consider doing without. That advice has served me well over the years. CU seems to often go for cheap (but, hopefully reliable), over quality. There's a difference.

    russw said:

    You must be thinking about some other publication. They don't allow advertising, that's the whole beauty of Consumer Reports. If you don't agree then provide a reference.
    You may have missed my comment about NPR. Their beauty is supposedly that they don't take advertising either (and are supposed to be unbiased). But, underwriters, sponsors, etc. have much the same effect. CU has been doing all sorts of partnerships and side-deals in the last decade.

    Rayz2016 said:

    Well if they're selling Macs in greater numbers then doesn't that mean that folk are happy with the machines they're buying? Otherwise, how are they selling the machines at such allegedly high prices?
    Nope, they are coasting on past reputation, and new market expansion, via iDevice sales. Their sales and profits will likely climb a bit more no mater what dumb things they do currently. That doesn't mean there isn't a problem.

    macosr said:

    Keyboard - This was one of my major concerns. ... At first, I didn't like the keyboard. It felt "digital" to me. It has a more solid feel along with the shorter key stroke which is noticeable. However, after having used both laptops side-by-side for a weeks I know prefer the 2016 MBP keyboard over the previous generation.
    That's been my experience as well (with previous keyboard transitions). I've cringed a bit as keyboards changed from the old Apple Extended Keybaord (& II), but as I've gotten used to them, I don't think I'd go back. They are way more quiet, and in the end, I think I'm now typing faster. If I stuck with one or the other, who knows... but for practicality, I'm better off with the new.

    GeorgeBMac said:

    90% of the laptop owners I know use them almost entirely at their desks. ... But, Apple has designed ALL of their laptops to prioritize high mobility -- by prioritizing thinness and lightness at the expense of functionality & practicality for MOST users.
    The problem here is two different target markets. I think Apple *should* still make a laptop for real portable pros. It could be bigger (15" or 17" and have some true GPU power). It's not going to be tiny and thin though.

    These laptops are designed for 'pro' business users and maybe some video editors. But, they aren't necessarily designed for other pro, mobile uses. In theory, they can be externally expanded, if Apple ever gets on board with eGPUs and such. The reason they are used at desks, is that most pro uses involve one or two BIG displays. But, many of these people still want the machine with them when they are away from the desk (or they'd buy a Mac Pro).

    Re: Windows - it's more about the OS than the machines. Though, this is quickly changing, so might not be the case in another year or two (if trends continue).
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  • Reply 137 of 164
    cgWerkscgwerks Posts: 2,952member
    sdw2001 said:

    Basically, it's a worthless publication, especially in the era of user-generated reviews.  
    I don't think CU is worthless... you just have to glean some info from the reviews and ratings and apply it to your situation or decide if it's relevant. (Aside from alleged corruption.) While I don't just blindly go by their lists, I often do learn various things  that might influence my decision.

    ElectricWatusi said:

    "Unconstrained by advertising or other commercial influences, we have exposed landmark public health and safety issues and have strived to be a catalyst for pro-consumer changes in the marketplace."
    And, of course, they'd never say it if it weren't true... ;)

    aknabi said:

    touch bar is a gimmick (or in the way when using Xcode and suddenly you brush a button and unexpected stuff happens)
    A lot of Apple stuff is getting like that anymore. It's like the designers aren't thinking real-world. And, the software... much of it is headed into dancing-paper-clip-land. :(


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  • Reply 138 of 164
    cgWerkscgwerks Posts: 2,952member
    dws-2 said:

    Consumer Reports simply made a mistake.
    That might be... but it isn't like CU is the only one then. Some percentage of real-world users are also, 'making mistakes' as they are only getting like 4 hours of battery life too (and some of them came from previous MBP models and didn't have that problem).

    lorin schultz said:

    I've also found that the machines in the range of 1/5 to 1/2 the price of a MacBook Pro still use hard drives for storage. ... The MacBook Pro may be overkill for your needs and wants, and that's perfectly reasonable, but it's not fair to say that cheap machines offer the same functionality.
    They don't cost 1/5 to 1/2, but aside from being slightly less well-built, there are some machines I might now pick over a MPB if they didn't only run Windows. They perform better and are out-of-the-box eGPU compatible!

    lorin schultz said:

    For the record, last year I got teased at work for my verbose emails. I started making them shorter, and wound up sending twice as many. Follow-up details and clarifying misunderstandings. This being a discussion forum, and readers having the option to skip over posts, I happen to think it's better to err on the side of clarity.
    No doubt. But, it seems today's people would rather spend a hour exchanging a dozen short emails, than just taking 5 minutes to read a bit longer one. (shrug)
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  • Reply 139 of 164
    Rayz2016rayz2016 Posts: 6,957member
    dacloo said:
    You know he was trying to prove a point. Of-course he knows the difference between playing the piano and typing on a keyboard.

    As a new owner of the Macbook Pro, I fully agree the new keyboard is absolutely horrible, even after 3 weeks of use. It's noisy, the lack of travel is super annoying and the Touch Bar is nothing more than a gimmick (because you type blindly and don't look at a keyboard, and now miss actual function keys). 
    Well, I have no idea what he was trying to prove by comparing the reduction of travel on a piano to the reduction of travel on a laptop. They are used for completely different activities (believe it or not). 
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  • Reply 140 of 164
    Rayz2016rayz2016 Posts: 6,957member
    Soli said:
    I think every new advancement and innovation by Apple has been met by certain people saying it's a gimmick, it's useless, etc.
    The problem is that some people think that Apple builds machines just for them. I probably wouldn't have much use for the touch bar either since I tend to plug laptops into a monitor and use a separate keyboard, but does that mean the toucher is useless, or just not useful for me?
    Soli
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