T-Mobile's John Legere boosts Apple Watch LTE speed limit in response to customer feedback...
T-Mobile's CEO, John Legere, took to Twitter to announce a change to their Apple Watch plans, boosting the speed limit that the company had applied to the Series 3 LTE-equipped model.
At time of writing, Apple Watch on T-Mobile are still said to be limited to 512kb/sec data
Formerly, Apple Watch LTE users on that carrier's network would be limited to 512kb/sec data speeds -- essentially 3G speeds. T-Mobile's One Plan page still shows that 512 Kbps detail at the time of writing.
The previous limit induced customer complaints which ultimately prompted the response from Legere.
T-Mobile, like other carriers, is charging $10 USD a month to include data for Apple Watch on a user's cellular service plan. The LTE Apple Watch Series 3 models became available for pre-order early Friday morning, with new devices slated to arrive on September 22, the official launch date for the device.
At time of writing, Apple Watch on T-Mobile are still said to be limited to 512kb/sec data
Formerly, Apple Watch LTE users on that carrier's network would be limited to 512kb/sec data speeds -- essentially 3G speeds. T-Mobile's One Plan page still shows that 512 Kbps detail at the time of writing.
The previous limit induced customer complaints which ultimately prompted the response from Legere.
I heard your frustration about the Apple Watch plan. I sincerely believe in listening to our customers & have dug into this...
-- John Legere (@JohnLegere)
The Apple Watch Series 3 plan on @TMobile will be $10/m for unlimited 4G LTE. Thanks for your feedback. We always listen & act! #uncarrier pic.twitter.com/LqsGJ6X6xq
-- John Legere (@JohnLegere)
T-Mobile, like other carriers, is charging $10 USD a month to include data for Apple Watch on a user's cellular service plan. The LTE Apple Watch Series 3 models became available for pre-order early Friday morning, with new devices slated to arrive on September 22, the official launch date for the device.
Comments
I'm happy to hear bandwidth will not be throttled. If someone comes up with a novel application that requires bandwidth, the service is ready to deliver that bandwidth.
Either its pr spin or its idiot customers who don't know what they are talking about, so they complained not understanding.
Scenario #1 is T-Mobile tried to Apply android wearable connectivity prices to the series 3.
Scenario #2 is customer complained because they didn't think it was compatible with the series 3.
I believe it to be customers complaining about being throttled to low speeds. No part of TMO's copy says they're going to deliver incompatible 3G service to an LTE watch. It says they intended to deliver 512kbps throttled data to the watch, for the privilege of paying $10 USD a month.
Customers said 'no' loudly enough that they've reconsidered this.
AT&T allows me free extra bandwidth on my unlimited plan for my iPad, but paying $10 extra for a limited device is a bit too far. I would consider switching carriers if for the same $95, I could use my three devices unlimited across all North America.
2) Before Tuesday it cost money to even add a data-less flip phone to your account as of Tuesday it now doesn't make any sense for unlimited additional nodes to be supported on their network? That's what doesn't make sense.
3) "JSON" isn't going to cut it for Apple Music and referring to the data used by Apple Music as simply "voice" as if phone calls are the same quality and transmission type as streaming music is woefully disingenuous.
4) Apple was smart to remove 2G and some 3G cellular technologies from the device. This cuts down on size and cost which is probably why it's only $70. Hopefully we see that happen with the iPad+Cellular and hopefully notice a drop in future iPhones as Apple designs cellular chips and removes deprecated cellular technologies.
If I have unlimited data on a plan and I add a dozen iPhones to that account, by your own logic of "as stupid as charging for something else to connect to your phone's plan that you already pay for" I should be able to let unlimited iPhone connect to my plan, each creating a 24/7 link to their network without then expecting anything for that service. And yet, you've already known that adding devices to a network has a per device charge. You do understand that this isn't the same as turning your iPhone into a WiFi hotspot, right?
No one is saying that cheaper wouldn't be better. They certainly charge less for LTE-M devices that do actually trickle data and can't make calls, but this isn't that. If this is a problem then save $70 and just get an Apple Watch with GPS. I wonder how many of the whiners were ever Series 3 customers.