Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
Jony Ive's design group is probably the most influential group inside all of Apple. If they wanted user-upgradeable devices, I'm willing to bet they would get it.
People say that but I’m not so sure it’s true, especially now that Steve’s gone. I would argue the most important group inside Apple is Phil Schiller’s product marketing team. Anyway this isn’t something unique to Apple. Microsoft’s Surface line gets just as bad of not worse ratings from iFixit.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
Product management are the one deciding, Jobs was in a way head of that department/function. It was his main function at Apple.
That's one of the key to Apple.
Apple is not engineering based, engineering decisions don't drive the products unlike at shops like Microsoft or Google.
It flows back from the user experience back into the company.
It's very doubtful ops or finance have anything to do with this.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
Jony Ive's design group is probably the most influential group inside all of Apple. If they wanted user-upgradeable devices, I'm willing to bet they would get it.
People say that but I’m not so sure it’s true, especially now that Steve’s gone. I would argue the most important group inside Apple is Phil Schiller’s product marketing team. Anyway this isn’t something unique to Apple. Microsoft’s Surface line gets just as bad of not worse ratings from iFixit.
Yes, product line management, is they key function at Apple. That was where Jobs had his impact.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
I paid more than that for my car and I can't fix it not like back in the 70's so what that's called progress, now you can't fix your so high priced computer so what that's called progress, like StrangeDays said get a pc and fix it all you want......
You can get your car fixed anywhere, and you could still fix minor issues and replace wearing out components yourself.
I’m curious why he gets invited to these things as he’s painfully shy doing public speaking. Unfortunately it makes I’m not a great interview.
His complete lack of ability to do any kind of public speaking that isn't a pre-recorded press video is stunning to me, especially considering how long he has been a public figure and how long he has been a chief officer of the on the biggest companies in the world. You'd think just out of sheer necessity he would have gotten better at it by now.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
You realise that one of the traditional strengths of Apple design is the coherent integration of great design and engineering, from hardware to software. It’s the main reason why people really love macs.
It’s also why people are bitching. Apple has been so good at getting the balance right in the past that it is expected. And because at the moment the balance at that intersection of engineering and liberal arts is currently out of whack with too much emphasis on form to the detriment of other attributes.
edit: Ive was at his best when he had Steve Jobs to keep him grounded. That supply chain guru can’t work out the right frame of reference to manage an artiste.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
You realise that one of the traditional strengths of Apple design is the coherent integration of great design and engineering, from hardware to software. It’s the main reason why people really love macs.
It’s also why people are bitching. Apple has been so good at getting the balance right in the past that it is expected. And because at the moment the balance at that intersection of engineering and liberal arts is currently out of whack with too much emphasis on form to the detriment of other attributes.
edit: Ive was at his best when he had Steve Jobs to keep him grounded. That supply chain guru can’t work out the right frame of reference to manage an artiste.
I agree that Steve was the rock that kept Ive from going off in the wrong direction. I’m not sure whose task it is at Apple these days to think of new form factors, explore new markets and literally invent new things customers MUST have, because even though the Watch slowly continues to improve, it’s not an example of brand new ground being broken.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
A Toyota Prius+ costs a lot more than that, and guess what? Yup, not designed to be serviceable by the owner. Hell, for anything really complicated, it’s not serviceable by your local Toyota dealership. Still the most reliable car I’ve ever owned.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
I have my TV torn apart, replacing the back light, I can attach a picture if you need proof. Microwave? Pretty easy to repair. Car? Maintenance all the time. Repairs from time to time, rarely does it go to the shop unless I am too busy.
Well it could be that most folk have less free time on their hands, because most people don’t have the time or the inclination to fix a microwave. Same with a laptop. The reason Apple laptops are not user serviceable is simply because Apple realised that the number of people who want to risk messing up an expensive piece of equipment is practically zero, and once they realised this then they also realised they could make the laptop lighter and more reliable.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
I paid more than that for my car and I can't fix it not like back in the 70's so what that's called progress, now you can't fix your so high priced computer so what that's called progress, like StrangeDays said get a pc and fix it all you want......
You can get your car fixed anywhere, and you could still fix minor issues and replace wearing out components yourself.
Not without invalidating it’s warranty you can’t. See what Toyota says when you tell them you’ve burnt out the electrics having bought a cheap battery from Honest Bob’s Lithium Emporium and replaced it yourself.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
You realise that one of the traditional strengths of Apple design is the coherent integration of great design and engineering, from hardware to software. It’s the main reason why people really love macs.
It’s also why people are bitching. Apple has been so good at getting the balance right in the past that it is expected. And because at the moment the balance at that intersection of engineering and liberal arts is currently out of whack with too much emphasis on form to the detriment of other attributes.
edit: Ive was at his best when he had Steve Jobs to keep him grounded. That supply chain guru can’t work out the right frame of reference to manage an artiste.
I agree that Steve was the rock that kept Ive from going off in the wrong direction. I’m not sure whose task it is at Apple these days to think of new form factors, explore new markets and literally invent new things customers MUST have, because even though the Watch slowly continues to improve, it’s not an example of brand new ground being broken.
Neither was the phone Or the iPad Or the AppleTV Or the Music Player.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
...
Its funny, because apart from the microwave, because i do not own one, i have taken apart & repaired every item you mentioned in the past year! Screens, batteries, capacitors, radiators, fuel injectors, shift linkages...
Personally, i think many people are complaining simply to hear the sound of their own keys tapping away, but there are some of us that genuinely love taking things apart & fixing them.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
I paid more than that for my car and I can't fix it not like back in the 70's so what that's called progress, now you can't fix your so high priced computer so what that's called progress, like StrangeDays said get a pc and fix it all you want......
You can get your car fixed anywhere, and you could still fix minor issues and replace wearing out components yourself.
So this electronics repair stuff should be more closely compared to, say, home heating & AC?
Where you pay $30,000 for a system for your McMansion, and then are limited to only manufacturer-certified technicians in order to keep your warranty, and there is no sale of parts to the general public, and you cannot even re-fill the tank without a government license?
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
I have my TV torn apart, replacing the back light, I can attach a picture if you need proof. Microwave? Pretty easy to repair. Car? Maintenance all the time. Repairs from time to time, rarely does it go to the shop unless I am too busy.
Well it could be that most folk have less free time on their hands, because most people don’t have the time or the inclination to fix a microwave. Same with a laptop. The reason Apple laptops are not user serviceable is simply because Apple realised that the number of people who want to risk messing up an expensive piece of equipment is practically zero, and once they realised this then they also realised they could make the laptop lighter and more reliable.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
I have my TV torn apart, replacing the back light, I can attach a picture if you need proof. Microwave? Pretty easy to repair. Car? Maintenance all the time. Repairs from time to time, rarely does it go to the shop unless I am too busy.
Well it could be that most folk have less free time on their hands, because most people don’t have the time or the inclination to fix a microwave. Same with a laptop. The reason Apple laptops are not user serviceable is simply because Apple realised that the number of people who want to risk messing up an expensive piece of equipment is practically zero, and once they realised this then they also realised they could make the laptop lighter and more reliable.
The average American has plenty of time, just look how much TV they watch. I average maybe 1HR per week. I think it’s depressing how our appliances have gotten. When they break, they are thrown away. I’ve repaired microwaves that people were going to throw away that only needed a $0.50 component. That to avoid paying $100 for a new one. Or my TV, 24$ for a new, like-in-kind (hopefully better) backlight to avoid paying $500 for a new one for a couple more years.
I do as much maintenance as I can on my car to keep it as cheap as possible. The general maintenance is generally very easy to do. I could afford to have someone else do it but why?
One of the reasons the average American is in so much debt is poor allocation of money, along with the static income rates.
I havent seen figures on the reliability of soldered vs unsoldered components in a laptop but is that increased reliability enough to justify the crazy repair bills? If it fails half as often but costs three times more to repair, as a user, have you gained anything?
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
I have my TV torn apart, replacing the back light, I can attach a picture if you need proof. Microwave? Pretty easy to repair. Car? Maintenance all the time. Repairs from time to time, rarely does it go to the shop unless I am too busy.
You are not part of the "mass market" that Apple creates its products for. Cool that you can do all of that but a high majority of peeps cannot and will not do that.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
You realise that one of the traditional strengths of Apple design is the coherent integration of great design and engineering, from hardware to software. It’s the main reason why people really love macs.
It’s also why people are bitching. Apple has been so good at getting the balance right in the past that it is expected. And because at the moment the balance at that intersection of engineering and liberal arts is currently out of whack with too much emphasis on form to the detriment of other attributes.
edit: Ive was at his best when he had Steve Jobs to keep him grounded. That supply chain guru can’t work out the right frame of reference to manage an artiste.
Again, I’d argue Phil Schiller’s product marketing team makes a lot of these decisions. They certainly make decisions on what features to include and what price to set. I think it’s highly unlikely Jony Ive is deciding how many ports a laptop will have or if the RAM is user replaceable or not. I’m not saying the guy doesn’t have power inside Apple (he got a gold Apple Watch after all) but I think some of the decisions attributed to him are coming from other parts of the organization.
I do understand some things: when design favors not the user, but the vendor (because you can find a potential way the vendor profits from it): dongle hell for iPhones and Macs. Then back panel of iPhone X that is more expensive to replace than front panel. A keyboard key that needs the entire top case to be replaced, including the battery. Others for which there are no ways for Apple to profit: "designing yourself in a corner" on the Mac Pro (and that's the most charitable way of putting it). These are design principles and convictions taken to the absurd. Ignoring users' most asked for feature: more battery life. That's why I don't care for philosophical design BS from Ive.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Ive doesn’t run hardware engineering. It’s highly doubtful he (or he alone) decides whether Macs will be user upgradeable/repairable. If anything it’s probably product marketing or finance making the decision as Apple makes a ton of money off of RAM and other upgrades.
Jony Ive's design group is probably the most influential group inside all of Apple. If they wanted user-upgradeable devices, I'm willing to bet they would get it.
People say that but I’m not so sure it’s true, especially now that Steve’s gone. I would argue the most important group inside Apple is Phil Schiller’s product marketing team. Anyway this isn’t something unique to Apple. Microsoft’s Surface line gets just as bad of not worse ratings from iFixit.
Yes, product line management, is they key function at Apple. That was where Jobs had his impact.
I would say Apple is a design-centered company. Per Isaacson's book, Steve Jobs left Jony Ive with more operational power than anyone else in the company.
Unless he can come up with a user fixable Mac using current technology I can’t hear him.
What kind of DIY repairs do you do to your tablet? Your phone? Your television? Microwave? Car?
Ah yeah, none.
Appliance computing is here to stay. DIY tinkering isn’t high on their feature set for the customer base. Get a PC and go crazy.
A tablet costs a few hundred dollars. If it breaks you just get a new one. A high end MBP costs well over AUD$5k. In fact spec it out and it is over $7k. These should have a decent shelf life because of that, have a degree of upgradability, and minor stuff not require shipping off somewhere to get fixed or replaced. You know, a proper balance between liberal arts and engineering.
Ive just needs a handler to restore balance to the Mac.
Your argument is complete invalidated by the cost of a car -- yet you don't expect to perform DIY repairs to it. With today's complex engine designs and computerization, it's probably impossible for most to even attempt.
You're also acting as if these items *can't* be repaired, just because it's difficult. Not so. I had the GPU swapped out on my 2011 iMac. And a network card fixed on one of my MBPs. They performed them readily and the items were not disposed of at all.
Comments
It’s also why people are bitching. Apple has been so good at getting the balance right in the past that it is expected. And because at the moment the balance at that intersection of engineering and liberal arts is currently out of whack with too much emphasis on form to the detriment of other attributes.
edit: Ive was at his best when he had Steve Jobs to keep him grounded. That supply chain guru can’t work out the right frame of reference to manage an artiste.
Well it could be that most folk have less free time on their hands, because most people don’t have the time or the inclination to fix a microwave. Same with a laptop. The reason Apple laptops are not user serviceable is simply because Apple realised that the number of people who want to risk messing up an expensive piece of equipment is practically zero, and once they realised this then they also realised they could make the laptop lighter and more reliable.
Neither was the phone
Or the iPad
Or the AppleTV
Or the Music Player.
So what’s your point?
Its funny, because apart from the microwave, because i do not own one, i have taken apart & repaired every item you mentioned in the past year! Screens, batteries, capacitors, radiators, fuel injectors, shift linkages...
Personally, i think many people are complaining simply to hear the sound of their own keys tapping away, but there are some of us that genuinely love taking things apart & fixing them.
So this electronics repair stuff should be more closely compared to, say, home heating & AC?
Where you pay $30,000 for a system for your McMansion, and then are limited to only manufacturer-certified technicians in order to keep your warranty, and there is no sale of parts to the general public, and you cannot even re-fill the tank without a government license?
The average American has plenty of time, just look how much TV they watch. I average maybe 1HR per week.
I think it’s depressing how our appliances have gotten. When they break, they are thrown away. I’ve repaired microwaves that people were going to throw away that only needed a $0.50 component. That to avoid paying $100 for a new one. Or my TV, 24$ for a new, like-in-kind (hopefully better) backlight to avoid paying $500 for a new one for a couple more years.
I do as much maintenance as I can on my car to keep it as cheap as possible. The general maintenance is generally very easy to do. I could afford to have someone else do it but why?
One of the reasons the average American is in so much debt is poor allocation of money, along with the static income rates.
I havent seen figures on the reliability of soldered vs unsoldered components in a laptop but is that increased reliability enough to justify the crazy repair bills? If it fails half as often but costs three times more to repair, as a user, have you gained anything?
Others for which there are no ways for Apple to profit: "designing yourself in a corner" on the Mac Pro (and that's the most charitable way of putting it). These are design principles and convictions taken to the absurd. Ignoring users' most asked for feature: more battery life. That's why I don't care for philosophical design BS from Ive.
You're also acting as if these items *can't* be repaired, just because it's difficult. Not so. I had the GPU swapped out on my 2011 iMac. And a network card fixed on one of my MBPs. They performed them readily and the items were not disposed of at all.