How to get started with and get more out of the Apple TV 4K

in iPod + iTunes + AppleTV edited August 2018
The Apple TV is more expensive than most streaming video hardware, but it is overall is the best-designed and most under appreciated of them all -- if only Apple didn't try to control how you use it. AppleInsider switches on.

It's no exaggeration to say that Apple TV is the best thing we've ever plugged into our television set. Maybe it would be an exaggeration if we'd also spent the same amount of time with Roku or Amazon Fire sticks -- but we suspect not.

Apple TV is going to get a significant software update next month with the new tvOS and features we're looking forward to such as easier entering of app passwords.

Even before that, though, this is already the box we automatically turn to whenever we want to watch anything. That certainly includes watching iTunes purchases or rentals, but it's precisely as easy to switch instead to video streaming from our Macs with Plex. Then there's live television plus untold box sets of series from our TV provider. Plus there's YouTube and Vimeo right there in our living room.

And then there's Netflix too.

That does raise a snag, though, and it's to do with Netflix and the TV app.

Sideline the TV App

It pains us to say this because every other tip is going to be positive but our first one isn't. Truly, Apple TV is a treat but for us the treat begins with getting the TV app out of our way. This is the confusingly-named app that Apple wants you to live in whenever you switch on your Apple TV. It's Apple's TV app for Apple TV.

Since 2015's fourth generation Apple TV, even if you want to watch movies, Apple would have you use this TV app because it's meant to be the one place you go to watch everything. The company is so keen on this that it's made the TV app the default. Whatever you're watching, when you press Home on the remote control, you don't go Home, you go to the TV app.

Except that means we are forever then having to press the Menu button to get out of the TV app and go to the actual home screen. It's a regular occurrence because this one-stop shop that includes everything you can watch through your Apple TV doesn't actually include Netflix.

Netflix is on Apple TV but it isn't in this TV app: you have to launch its own one.

Then when you are in the TV app and it's showing you recommendations for things to watch next, there are some design issues. For one thing, we've had it recommend the next episode of a series -- but mistakenly recommend the previous one instead.

Then typically you can't tell whether a recommendation is for something you have in your library, that's included in an existing subscription or will cost you extra.

Still, when Apple releases its forthcoming television series you can bet that they will all appear in the TV app. It would even be best if they did. The current offerings such as the 808 music documentary or Carpool Karaoke, for instance, are rather buried within iTunes and Apple Music so a more prominent and easy to find place would be great.

Even then, though, we won't want the TV app replacing the Home screen. So go to Settings, then choose Remotes and Devices.

The second option down is Home Button and it's a toggle. Click it to switch between TV App and Home Screen.

That's it, you're done. It's a short fix for a large annoyance but better that way around than the other.

App moving

While we're dismissing that TV app from our minds, though, you can also move it out of the way. Exactly as you can move apps around iPhone and iPad, so you can on Apple TV.

To move an app, click and hold on it until it starts wiggling. Unlike iOS, only the one app wiggles. Swipe across the top of your remote and you move that app along or down the screen, pushing aside whatever else is there. Click when it reaches where you want it to be and that's where it goes.

You can also create folders of apps. In theory, you make an app wiggle, then you drag it over another one and click. That should create a folder exactly the way it would on iOS but in practice we just can't seem to hit the right spot.

There is an alternative, though. The moment your currently-selected app starts to wiggle, you also see a notification that you can press the Play/Pause button for more options. That line goes away very quickly but if you press that button while it's on the screen, you do get these options -- and they include creating a new folder.

Remote clicking

Moving apps and creating folders is all about clicking and swiping on your remote but you can do more. Obviously you can select things to watch and then come back out to the menu, but that remote can do several other things.

Perhaps first and foremost is that it can get lost on you so very, very easily. Plus if you've never picked it up and unknowingly held it the wrong way around, you're lying.

When you do lose it, the thing is so small that it's hard to find. Until you sit on it again, though, you can use your iPhone in its place.

The quickest way is to swipe up from the bottom of your iPhone screen to show Control Center. By default, there is an Apple TV icon there and tapping on that opens the Remote app.

It then needs to find your Apple TV but once it has, you've got a fully-functioning remote right there on your phone. It's even better than the regular remote because you can type text into it when you're searching Apple TV for something.

This even works if you don't have the Remote app installed. However, if you're going to give up hunting for your actual remote control, make sure the app is installed. It's quicker to get into the Control Center one but that switches itself off after a few moments of inactivity.

Plus the hardware remote control has some extra system functions. It can immediately put your Apple TV to sleep, for instance. That's handy because otherwise, the minimum amount of time before it will go to sleep by itself is 15 minutes.

Press and hold the Home button for a few seconds. Your Apple TV will ask if you want to put it to sleep now.

Or if something's wrong and you want to restart the whole Apple TV, you can press and hold both the Home and the Menu buttons together. Again, it takes a few seconds but then the box will restart.

Troublesome apps

We've restarted our Apple TV like this on the rare occasion that it was frozen or something wasn't connecting over Bluetooth. Truly, it's so rare that we're struggling to remember. Unfortunately, we have no such problem recalling when apps go wrong.

It's not like this is really common either but there are apps that seem more prone to freezing than others. It wouldn't be fair to single one out when we can't find a reason or prove that it's not some odd combination of apps, so we won't mention YouTube.

When any Apple TV app goes wrong, tap the Home button twice. This actually launches the app switcher and usually it's meant for rapidly going to another Apple TV app.

Rather than going back up to the menu and choosing a different app, you can tap the Home button twice like this and then swipe left and right between all your open apps.

Swipe to the one that's causing problems, however, and you can then also swipe upwards to kill it. It is ridiculously satisfying, like you're flicking an errant app off your screen.

Next, press Home again and you're back at the main Apple TV screen. Then you can find the YouTube app and launch it afresh.

While you're doing all this tapping on the remote, though, try clicking the Menu button three times. This is starting to sound like alchemy but what it achieves is that Apple TV goes straight from whatever you're watching to one of its screensavers.

It sounds daft to like a screensaver, but these are beautiful.

One more thing about launching

By default, Apple TV shows you a grid of apps on a dark background -- but you can change that to a light one.

It's chiefly a question of taste but to us the light one does look better or at least it does in the daytime. At night, when you come to it after some brooding film noir movie, it can be blinding.

Rather than making that choice between dark and light, though, you can tell Apple TV to choose for you depending on the time of day. So just as macOS Mojave will do on the Mac, Apple TV does already.

Go to Settings, General, Appearance and choose Light, Dark or Automatic.

Ask Siri

There's a Siri button on your Apple TV remote and while what it does is limited compared to, say, Siri on iPhone, it's still addictively useful.

Press and hold that Siri button. Then you can say something like "Show me thrillers" and Apple TV will present you with a list that matches. The list will be from iTunes, typically, but it'll match.

You do have to hit upon genres it's expecting, so for instance you can't ask it to show you "time travel thriller".

However, you can ask it quite detailed questions such as "Who stars in this?" If you ask that while a video is playing, Apple TV will pop up a panel listing the main cast.

Or our absolute favorite when we're watching a film with really bad audio is to ask: "What did she just say?" Apple TV then almost always rewinds the video a few seconds so you can catch it again.

It's a little inconsistent and depends on the source of what you're watching. If you try it in YouTube then you'll just get a notification that it doesn't work at all. On the other hand, if you try it on a film or TV show you bought from iTunes, it works even better.

For as well a rewinding a few seconds, it also temporarily switches on subtitles so you can read what you missed.

None of this is something you should do if the whole family is together and engrossed, but when you're on your own, it is so handy.

Also on your own

Also when you're on your own, you can be sneak a peek at how much longer this show is going to last.

Just tap on the touchpad at the top of the remote and in almost every app that's playing video, you'll get a timeline. It'll show you how far you've got through it and how long the whole show is. If you're close enough to the end that the current time can't neatly be shown, you'll only get the end time but there's a marker showing your progress.

If you waited a moment, that timeline would go away. Instead, though, tap the trackpad again. Now the same timeline changes to show you the current time of day and also what time the show will end.

There are exceptions. If you guessed YouTube, you're right.

Take it away

There's one more great thing about an Apple TV -- you can take it away with you. We seriously wouldn't recommend walking out with it and leaving your family with nothing to watch. However, it is portable.

Say you have a slightly old Apple TV and you're tempted to upgrade to the latest Apple TV 4K.

Enjoy the new hardware, but keep your old device and pack it with your travel bag.

You can present with it or you can plug it into hotel TV sets. If there's good enough WiFi, you'll have all of your regular Apple TV services with you.

How to save on the Apple TV

Apple authorized resellers are currently discounting Apple TV hardware, with prices starting at $139. For the latest deals and price drops, please visit our Apple TV (4th Gen) and Apple TV 4K Price Guides.

Current Apple TV deals

  • 32GB Apple TV (4th Gen) for $139.00
    ($10 off + no tax outside NY & NJ*)
  • 32GB Apple TV 4K for $169.99
    ($10 off + no tax outside NY & NJ*)
  • 64GB Apple TV 4K for $189.00
    ($10 off + no tax outside NY & NJ*)
    *B&H will not collect sales tax on orders shipped outside NY & NJ (CO and VT residents, see here).


  • Reply 1 of 12
    I love Apple tv. I traded in my xbox & playstation. 
  • Reply 2 of 12
    jdgazjdgaz Posts: 356member
    Love listening to music and watching our photos as slideshows.
  • Reply 3 of 12
    I use the AppleTV 4K, same as I have for a long time, I Play movies from my iTunes library. Now I just play 4K movies, although you better use the 1000BaseT and not WiFi. Siri is still pretty useless IMHO.
    edited August 2018
  • Reply 4 of 12
    davgregdavgreg Posts: 346member
    An intermittent but recurring problem I have had with my Apple TV comes from streaming audio via Bluetooth to external speakers or receivers.

    Occasionally you will hear a sound best likened to scratching a needle over an old photograph record after which Bluetooth Audio drops out. This has happened over the last couple of HW versions and SW versions of tv OS and happens with more than one Bluetooth device.

    Anyone else had this experience?
  • Reply 5 of 12
    If you're using your ATV 4K with HDR/Dolbyvision mode turned on, you really need to adjust the default settings. By default, the ATV will output EVERYTHING in HDR mode which can really screw with the picture on SDR content. Change your output mode to 4K SDR and then turn on the "frame rate and dynamic range matching" option. This way it only turns on HDR when the content supports it.
  • Reply 6 of 12
    Mike WuertheleMike Wuerthele Posts: 4,566administrator
    If you're using your ATV 4K with HDR/Dolbyvision mode turned on, you really need to adjust the default settings. By default, the ATV will output EVERYTHING in HDR mode which can really screw with the picture on SDR content. Change your output mode to 4K SDR and then turn on the "frame rate and dynamic range matching" option. This way it only turns on HDR when the content supports it.
    Solid tip! This has gotten WAY better in tvOS 12.
  • Reply 7 of 12
    Just bought a 4K Apple TV. Updated to the tvOS 12 Beta. Working good except I am disappointed that there is no 4K Support for YouTube and also there is no support for audio passthrough with Dolbly or DTS audio, it is decompressed to PCM, which I read is supposed to have no loss in quality but I can tell the difference between playing the same movie on my Nvidia Shield TV that does passthrough the audio.
    edited August 2018 watto_cobra
  • Reply 8 of 12
    Mike WuertheleMike Wuerthele Posts: 4,566administrator
    permic7 said:
    Just bought a 4K Apple TV. Updated to the tvOS 12 Beta. Working good except I am disappointed that there is no 4K Support for YouTube and also there is no support for audio passthrough with Dolbly or DTS audio, it is decompressed to PCM, which I read is supposed to have no loss in quality but I can tell the difference between playing the same movie on my Nvidia Shield TV that does passthrough the audio.
    YouTube: Yup, we discussed it in 2017 here:

    In short, Apple has adopted H.265. Google would have to code the AppleTV app to include VP9, and it chooses not to. Neither side is budging.

    I'll ask our home theater guys about Dolby/DTS passthrough.
    edited August 2018 watto_cobra
  • Reply 9 of 12
    pakittpakitt Posts: 156member
    Regarding the TV App - YouTube content is not shown. Not just Netflix. So the TV App, instead of being Apple's "master app", displays content only from apps that decide to publish content to the app. Which is sort of a non-sense since the TV app is from Apple, the Apple TV is from Apple and the apps are available from Apple's store. Apple should force the App developers to publish content to the TV App. Instead clearly they can do what they want. Which then makes the user experience frustrating at best, and forces to switch between this and that app to see what is next to see. Defeating the whole purpose of having all in one place. As long as you use only content from Apple, all good - you are consuming content from other apps, no go. Or maybe Apple should find another way to show all content, from all apps, in its own app. Another issue I have with my Apple TV 4k is that Airplay from a MacBook of videos, even in window mode, is choppy (both video and sound). Both with the current iOS12 beta and iOS11. It displays correctly on the Mac, but not on the TV screen. And both are on a 450Mbit Wi-fi network.... PS: Although Youtube does not play 4k video, I have to say that I don't really notice a difference, probably because most content in Youtube is not produced professionally as a movie would be. And you really need professional equipment to see a difference between HD and 4K video quality.
    edited August 2018
  • Reply 10 of 12
    vectoradamvectoradam Posts: 1unconfirmed, member
    TV App doesn’t play nice with Hulu either. 

    Also, the remote app on my iphone doesn’t control tv volume so i’m still pulling up the couch cushions to find the remote while the tv is blasting. 
  • Reply 11 of 12
    mavemufcmavemufc Posts: 326member
    Never thought I’d need an Apple TV, bought the new 4K one last year and I absolutely love it, definitely agree about the TV App though it seems pointless at times, looking forward to the TV getting better and better with the new updates each year.
  • Reply 12 of 12
    NGHNGH Posts: 1unconfirmed, member
    I tried to get this question answered but to no avail — that on a 4K TV how do you add a YouTube video to created playlist and how does one create a YouTube playlist in Apple TV 4K

    edited August 2018
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