HP printing issues 10.15

macmaniac

Is anyone else having HP printing issues with 10.15? Not getting any help from HP.

Mike Wuerthele

https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac

macmaniac

Mike Wuerthele said:

https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac

Thanks, Mike. This did not work. Was the printer driver 'Officejet.driver" and in the cups folder? If so, I get a "fax.backend will damage your computer" and "The software for the printer was installed incorrectly. Please reinstall the software from the manufacturer." notices when I try to add the printer again. Should I delete the whole hp folder from the Printers and Scanners folder?
Thank you,
Steve B.

Mike Wuerthele

macmaniac said:

Mike Wuerthele said:

https://appleinsider.com/articles/20/10/27/how-to-remove-hp-printer-driver-malware-from-mac

Thanks, Mike. This did not work. Was the printer driver 'Officejet.driver" and in the cups folder? If so, I get a "fax.backend will damage your computer" and "The software for the printer was installed incorrectly. Please reinstall the software from the manufacturer." notices when I try to add the printer again. Should I delete the whole hp folder from the Printers and Scanners folder?
Thank you,
Steve B.

Yes. You need to wipe every part of HP's old software from your machine.