I've never really understood that term when it comes to an hourly retail job.
The principle of being overworked is exactly the same for an hourly or salaried employee.
Sorry, but "overworked" is a really vague complaint when you're being paid to, you know... work. I'm not saying the concept doesn't exist. If you're being forced to work unpaid overtime, for example, you are indeed being "overworked." Or perhaps you took the job with the understanding of a 5-day week and there are demands, instead, for you to work 6 or 7 days. Fair enough. So what's the issue for Apple retail workers? They never really say what is beyond or "over" their expectation of the work the job would entail. Retail is hard. And Apple stores are generally busy. You may be on your feet dealing with customers for your entire workday every day that you're there. But that's the job. Where does the "overwork" part come in?
We were never forced or even asked to work more days than 5 in a week. So we were never overworked in the sense of working more hours than we were contracted to.
I know exactly what they mean here. They (Genius’) are being asked to do other tasks at work that they feel is beneath their skill set.
I agree that outsourcing repairs was a kick in the Apple balls at the time.
The number one thing I found with Apple staff with high tenure comes a resistance to change. Which is then translated to overworked. It’s a busy store! Wayyy busier than a generic high street shoe shop. Just because your day is busy, it doesn’t mean the company is overworking you.
Like I said, they are really well paid. Especially someone who has been there 10 years, with yearly pay-rises, free stock, additional stock purchase options, healthcare, food pension & great discounts on apple products.
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I know exactly what they mean here. They (Genius’) are being asked to do other tasks at work that they feel is beneath their skill set.
I agree that outsourcing repairs was a kick in the Apple balls at the time.
The number one thing I found with Apple staff with high tenure comes a resistance to change. Which is then translated to overworked. It’s a busy store! Wayyy busier than a generic high street shoe shop. Just because your day is busy, it doesn’t mean the company is overworking you.