Urgent Help: My Mac Is &(*@$(@$!!
this is a message i'm relaying for TigerWoods99 because well read about his computer...he got the blue screen of death on a mac!
help a brother out...he needs it!
Quote:
ok.....i restarted my G4 today and after the initial grey login screen i was taken to a soft blue screen (like the login screen ) without the login window or anything and it didnt do anything after that
the mouse pointer i could move all over the screen, and after trying to restart and shutting down the computer for a while then starting it up, it did the same thing
so i tried resetting the pram, resetting the open firmware and resetting the nvram but it still did the same thing after that
i started the computer w/the option key held down but the only thing i could get to was mac os x again and it did the same thing
i couldnt open my superdrive either with F12 so there is also no way to open the drive and put in a cd to hardware test or boot off the original OS install disc (he doens't have an apple pro keyboard but says f12 does the same thing for him)
i am runninga Quicksilver DP 1 GHz G4 w/Jaguar
ok.....i restarted my G4 today and after the initial grey login screen i was taken to a soft blue screen (like the login screen ) without the login window or anything and it didnt do anything after that
the mouse pointer i could move all over the screen, and after trying to restart and shutting down the computer for a while then starting it up, it did the same thing
so i tried resetting the pram, resetting the open firmware and resetting the nvram but it still did the same thing after that
i started the computer w/the option key held down but the only thing i could get to was mac os x again and it did the same thing
i couldnt open my superdrive either with F12 so there is also no way to open the drive and put in a cd to hardware test or boot off the original OS install disc (he doens't have an apple pro keyboard but says f12 does the same thing for him)
i am runninga Quicksilver DP 1 GHz G4 w/Jaguar
help a brother out...he needs it!
Comments
hold down shift during startup to force FSCK this will load "safe mode" if problem still happens here (with all devices minus keyboard and mouse unplugged) then the OS/hardware is at fault and you will need to reformat/reinstall/send in to apple (not necessarily in that order)... but i doubt it would go that far...
Originally posted by LoCash
<insert witty comment about his computer going into a coma like that girl in NYC>
haha
i never knew about holding the mouse down forces the drive bay open, or that there was a safe mode still, i guess since i never had to use it...
Aight so I unplugged all my stuff and did what Paul suggested and I still get the same blue screen. So I took the original Mac OS X install disk that came with my machine, booted off of that and went into disk utility.
I then verified disk and clicked repair. This is the result:
Repairing disk "untitled"
Checking HFS Plus volume
Ivalid sibling link
Repair completed
In the information, here is what it says:
Information
Mount Point: Not Mounted
Format: HFS+
Capacity: 74.53 GB (80,025,996,288 Bytes)
Obviously something is wrong with the hard drive and it is not mounting, but I am wondering why because before I restarted the computer everything worked perfectly.
Sir LoCash- Your comment will be forwarded to an admin. I dont appreciate it and the forum doesnt need it. [which means they find it amusing]
I don't think that 'not mounted' part is of any concern... when you boot up off of the Installer disk, it doesn't mount your disks, does it?
This happened to my roommate, exactly like this. He called AppleCare, and it turned out to be a corrupted Login Preference file. They fixed it by guiding him through single user mode (command-s at startup), and renaming several of his preferences so they were re-created.
I wouldn't be able to tell you which ones, but hopefully someone else can use this as a jump point
And, don't be too hard on Jack...he's been in the sauna with a bunch of squirrels a little too much lately... ...and who's gonna listen to a newbie with only 1 post?
[edit:] and while you're in there, pull your RAM and switch them around too. I know it sounds like voodoo, but, well...it is. \
Originally posted by Verbal Assassin
LoCash- Your comment will be forwarded to an admin. I dont appreciate it and the forum doesnt need it.
Ok, you can find my email address in my profile. Forward away.
Originally posted by 709
Have you got any PCI cards in your machine? I've had that startup trouble a few times with my DP1Ghz, and once it was so bad I pulled all the PCI cards and re-seated them in different slots. It worked. Why or how I couldn't tell you, but it did.
And, don't be too hard on Jack...he's been in the sauna with a bunch of squirrels a little too much lately... ...and who's gonna listen to a newbie with only 1 post?
[edit:] and while you're in there, pull your RAM and switch them around too. I know it sounds like voodoo, but, well...it is. \
haha nobody...but its TigerWoods99 with 2422 posts
Originally posted by LoCash
Ok, you can find my email address in my profile. Forward away.
sorry tiger but you have to admit that this comment was cute
Im gonna try and take out all my PCI cards since I tried command line ish and that stuff didnt even work. Plus I called Apple they told me I couldnt even be helped because I didnt purchase Apple Care.
Originally posted by Verbal Assassin
Check tha sig yo, I aint a newbie w/1 post.
I know. Just f**kin with ya while you're way out on that limb....
[edit:] Let me know if the PCI stuff works...I know it's a long-shot, but it worked for me.
Also, have you tested your RAM at all? Bad RAM=machine having nightmares (literally).
You thought that the days of sacrificing chickens and whirling like a dervish were limited to getting your SCSI chain to work, didn't you?
I also tried something that I found that is supposed to fix it.
started up in single user mode with Command-S
typed: mount -uw /
then hit return
typed: mv /var/db/SystemConfiguration/preferences.xml preferences.old
then hit return
typed: reboot
then hit return
machine still booted as before
tried this too
start up in single user mode
typed: mount -uw /
typed: mv /Library/Preferences/com.apple.loginwindow.plist preferences2.old
typed: mv /Library/Preferences/com.apple.windowserver.plist preferences3.old
typed: reboot
same thing
finally try
startup in single user mode
type mount -uw /
chmod 1775 /
reboot
nada
I've tried resetting the pram (same thing as "zapping" ?), resetting the Open Firmware, resetting the nvram....nothing has helped. Unplugged all my gear from the computer, taken out all the pci cards, removed RAM and reinstalled it in different slot.
I dont know what the hell to do...Mac works perfectly for a year and a half then all of a sudden after I restart it the other day...all hell breaks loose. I called Apple, and they arent allowed to help me over the phone because I dont have Apple Care and I purchased the machine a year and a half ago. The guy told me to look online at their support and I did and thats the only really relevent thing I saw was going into single user mode and typing those commands out.
Good Luck TW, I wish I could help more.
Originally posted by Verbal Assassin
Repairing disk "untitled"
RED FLAG
umm your disk isn't named untitled is it...
i'd recommend buying disk warrior and running that...
do you have a backup?
you will probably have to reformat unless DW works some magic on your HD...