Does Anybody Care

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  • Reply 41 of 53
    iPeon, you got it right again. Without an established market, there may not be a product for resellers TO sell. As to the issue of Apple targeting their resellers for elimination not being substantiated, that is kind of the nature of the beast. Substantiation of this will probably not take place until this goal has been accomplished.



    Insider information to which I am privvy comes to me only because I have a brother who works for one of Apple's legal arms. It would not be a good career move for that source to be revealed, if you catch my drift. Perhaps this link will be able to provide a little more information, but it too is not verified because of concern regarding repercussions.



    http://www.thinksecret.com/news/specialistchanges.html



    As to your call for Apple to sell, sell, sell, wouldn't it make the most amount of sense for Apple to join their new retail stores along with their long standing established channels? This would bring more Apples to more people while cutting down on the enormous expense of replacing their resellers with either mortar and brick stores or online options. Instead of targeting their resellers to enhance their bottom line, wouldn't it be more cost effective, in the long run, to join forces with them?
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  • Reply 42 of 53
    i would guess apple is more concerned with an adequete sales experience or "apple" experience than with wiping out other sellers.



    see numerous threads on CompUSA and/or Best Buy, Sears etc. and people's experiences there.
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  • Reply 43 of 53
    ipeonipeon Posts: 1,122member
    One cannot make a decisive conclusion without the necessary data to analyze the situation. By deducing from what we know, we can conclude that Apple is doing what it needs to do to meet it's goals, at least one would hope so.



    I can see why Apple might be cleaning out resellers that aren't doing what it takes to get it done and put in place a better sales force. Some of the actions taken when one is faced with a "danger" condition are: Bypass (ignore the junior normally in charge of the activity and handle it personally), handle the situation and any danger in it, reorganize the activity so that the situation does not repeat. Hence it makes perfect sense to me why Apple is doing what it's doing. But again, this belief is pure deduction based on data that all can see.
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  • Reply 44 of 53
    Quote:

    i would guess apple is more concerned with an adequete sales experience or "apple" experience than with wiping out other sellers.



    see numerous threads on CompUSA and/or Best Buy, Sears etc. and people's experiences there.



    Unfortunately, it is these large companies that are being recruited actively by Apple for selling their complete product line, while the long established independents--those with 10 plus years of Apple experience--that are NOT being supported.



    iPeon is correct in his statement that this is pure deduction based upon the data available.
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  • Reply 45 of 53
    I am cross-pollenating here and I don't know if that is allowed. I have been accused of trolling on another thread, so I thought this may be a more appropriate approach to voice my concerns.



    I have found the "noise" over the iPod being defaced quite interesting. How long has this campaign of defacing been going on? Does it pre-date Apple's changing their policy regarding battery replacement? I know for a fact that their offering to replace the iPod's battery for $99 has not always been their policy. In FACT, and this comes directly from an authorized Apple service center, what takes place on the video clip WAS Apple's initial position.



    Why did Apple change, I wonder? And, isn't it interesting that Apple HAS changed policy regarding the replacement of the iPod battery but not pursued any action against the Neistat bros. Maybe bad PR isn't the only issue here.



    I have been asked if I am reseller trying to use this forum to voice a myopic position. I am an Apple enthusiast who is concerned that Apple's pursuit of the bottom line may wind up costing them their already limited market share.



    If Apple is willing to behave nefariously with one element of the population with whom they have had an established working relationship (and this HAS been well documented), what is going to prevent them from continuing this behavior with others?



    I also find it hard to swallow when Apple enthusiasts show little tolerance for ANY perceived criticism of Apple corporate. I don't know about you, but it is their PRODUCTS I support. Corporate bottom line functionning is heartless, cold, and as single-minded in its efforts to survive as are reptiles who share these adjectives.



    iPeon posted:

    Quote:

    . Some of the actions taken when one is faced with a "danger" condition are: Bypass (ignore the junior normally in charge of the activity and handle it personally), handle the situation and any danger in it, reorganize the activity so that the situation does not repeat. Hence it makes perfect sense to me why Apple is doing what it's doing.



    What happens if consumer behaviors are perceived by Apple as dangerous? What? Well, it doesn't have to be all that farfetched. What if the almost 30% failure rate that has been posited the iPod currently has begins to eat into the bottom line to such a degree that it becomes a threat to Apple? Will the battery replacement policy be changed back to its original form ? Once the public is saturated with the product--and hopefully for Apple that becomes a reality--we will then be dependent on them to make our iPods work or go to another platform.



    The Neistat brothers may have engaged in a publicity stunt for their own aggrandisement. Or, they may be creative folks who, in the spirit of righteous rebellion, got Apple's attention in a way that was effective to make them behave more fairly with their consumers.



    What do you think?
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  • Reply 46 of 53
    lainlain Posts: 140member
    Quote:

    Originally posted by meilleure ami

    Corporate bottom line functionning is heartless, cold, and as single-minded in its efforts to survive as are reptiles who share these adjectives.





    WOW I love that!



    Perfectly said.



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  • Reply 47 of 53
    drewpropsdrewprops Posts: 2,321member
    I know some guys who I use for all my tech support, they work as a "licensed Apple reseller". There is another well-established firm near my home who have always specialized in Apple products. It would be a true shame if either (or both) of these firms went under because Apple had changed direction...but Apple did not set out a business plan to support third-party resellers and tech support companies. I expect my investment in Apple to pay off. If they choose to absorb more of the market from these resellers it is completely at their own discretion.



    NOW.



    The truth is meilleure ami, you are trolling, you're practically living in this thread right now. Using the Socratic Method is a cute technique, but you do have an obvious agenda; something that hinges on third-party resellers. I've considered the topic and really haven't decided what the situation means to me as a customer and as a shareholder, but you're awfully new to these boards and awfully interested in finding fault with the Corporation known as Apple Computer. Don't expect to slide through without getting the occasional straightarm in these forums....we've seen a lot of people come through AppleInsider with a lot of ideas, issues and agendas. Even the folks who make considered opinions aren't going to be swayed by "innocent questions" from someone with a "family member on the inside"....especially when there are a string of threads that all trend in a negative direction using the same posting method.



    It's the oldest TROLL in our history.

    This thread is DEAD.
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  • Reply 48 of 53
    Oh, Magnificent Bastard, you have got my number after all.



    Quote:

    It's the oldest TROLL in our history.

    This thread is DEAD.



    Tell me, what is the purpose of these forums anyway? Is it to share ideas, thoughts, and information or to stroke one another's egos and stoke love of the great Apple mothership and all her babies?



    Please, I am new here and yes, I was brought here looking for information, thoughts, etc. about an issue that is near and dear to my heart. I am a humanist, not a techy. As far as I know I do not own stock in Apple but, as I do have holdings in mutual funds and Apple is currently seen as a sound investment, I may in fact be a stockholder.



    Why is this issue near and dear to my heart? Simply, after years of doing business with one place that is now suffering in silence--again, I found out about what is going on quite by accident--it got my ire going. And, I had been bedeviled by the Apple mystique, believing that they really were something different. Imagine my surprise when I found out differently. Fool me once, shame on you. Fool me twice, shame on me. I don't want to be fooled dewprops.



    So I came looking for people who have a LOT more knowledge than me about Apple matters. And I started picking brains to see what I could find. Wow. It has been an educational experience.



    You have officially declared that this thread is dead. I have learned much in this process.



    I will leave this thread with a question--cute or not, leaving Socates out of this. Why is it that so many people use Windows machines rather than Macs? Having never used a Windows machine--well, that's not entirely true. I TRIED to use Window machines. They were counter intuitive to my non-technical mind and, consequently, much too frustrating. I just don't get it.



    Can it be that SO many people are SO wrong? Or, might it be something that Apple itself has done? If that something can be identified, perhaps it can also be fixed...
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  • Reply 49 of 53
    bungebunge Posts: 7,329member
    Quote:

    Originally posted by meilleure ami

    Can it be that SO many people are SO wrong? Or, might it be something that Apple itself has done? If that something can be identified, perhaps it can also be fixed...



    Sad troll.
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  • Reply 50 of 53
    Quote:

    quote:

    Originally posted by meilleure ami

    Can it be that SO many people are SO wrong? Or, might it be something that Apple itself has done? If that something can be identified, perhaps it can also be fixed...





    Sad troll.



    OK. So maybe a got a little carried away with myself. It happens sometimes. But, seriously, what do you think some of the reasons are that such a great product line, which is in so many respects far superior to the competition, has such a small following?



    I have read that it is an issue of cost, but that can't account for all of it.

    I have also read that Apple's innovations have been stolen or copied almost as soon as they are "out of the box" and reduplicated at a much lower cost because of little R&D involved. This issue has been addressed previously in this thread.



    So, any other thoughts on this? Incompatibilty with Windows format is something i hear a lot. And, my favorite, there aren't enough games. is this even true, and if so, why aren't there more games available?



    I am not a techy so I haven't a clue on that one.
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  • Reply 51 of 53
    Quote:

    "Why is it that so many people use Windows machines rather than Macs?"





    Why is it that so many people use Windows machines rather than IBMs?



    The answer to that is also the answer to your question.





    p.s. Wee wee fp.



    p.p.s. I don't think people are calling you a troll for the content of your postings, rather it's their belligerent style.
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  • Reply 52 of 53
    Quote:

    Why is it that so many people use Windows machines rather than IBMs?



    The answer to that is also the answer to your question.





    p.s. Wee wee fp.



    Translation please. Aren't IBMs Windows machines?
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  • Reply 53 of 53
    IBM is a brand that sells Windows boxen, and if it had been their way, the only brand doing so, however their PC business is not much larger than Apple's.
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