Help iMac Superdrive won't spit out CD

parkovparkov
Posted:
in Current Mac Hardware edited January 2014
My new iMac won't spit out the CD. I've tried eject and restarting while holding down the mouse button, and nothing seems to work. It works fine with other CD's but it's eaten this one and it won't come out. Every few seconds, it spins up as if it's about to access it, but then theres an abrupt noise and then it spins back down. Though my computer still works, the CD doesn't show up on the desktop, and the noises are annoying. And I need my drive back. What should I do? Is there a way to force open the drive?
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Comments

  • Reply 1 of 25
    taqtaq Posts: 76member
    Try using diskcopy to eject it.
  • Reply 2 of 25
    parkovparkov Posts: 12member
    How do I eject with Disk Copy? There doesn't seem to be any option to.



    When I open DVD Player, it says that it doesn't even recognize a DVD drive. Neither does iTunes recognize a burner since the CD's been stuck.



    Thanks for any advice you can give.
  • Reply 3 of 25
    taqtaq Posts: 76member
    Sorry, I meant disk utility. select the disk in question and then go to options and drag down to eject....or do a "command e" to eject. Hope this helps.
  • Reply 4 of 25
    fran441fran441 Posts: 3,715member
    I think he's saying that the CD doesn't show up on the computer.



    Can you do the 'paper clip' thing to eject it manually? Is there a little hole near the drive to eject it at all?
  • Reply 5 of 25
    parkovparkov Posts: 12member
    You're right, it doesn't show up at all. That's what I was wondering, whether there was a paperclip hole to force the drive open, because I can't seem to find one.
  • Reply 6 of 25
    thegeldingthegelding Posts: 3,230member
    not at home, so i can't check...but i'm pretty sure there is NO paperclip hole....have you called apple tech....you get free phone support for 90 days...i would take advantage of that...and better sooner than later...not too many people have the new iMac yet...the phones are gonna get busyier as more are shipped and things like this happen....g
  • Reply 7 of 25
    rbaldrbald Posts: 108member
    Take your new overpriced imac and go get your money back, then go out and buy yourself a Dell! Then put the difference in price in your pocket! Can you imagine paying that much money for that overpriced novilty item and not have the piece of junk work!!!! <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 8 of 25
    rbaldrbald Posts: 108member
    [quote]Originally posted by parkov:

    <strong>My new iMac won't spit out the CD. I've tried eject and restarting while holding down the mouse button, and nothing seems to work. It works fine with other CD's but it's eaten this one and it won't come out. Every few seconds, it spins up as if it's about to access it, but then theres an abrupt noise and then it spins back down. Though my computer still works, the CD doesn't show up on the desktop, and the noises are annoying. And I need my drive back. What should I do? Is there a way to force open the drive?</strong><hr></blockquote>

    Take it back to the store where you bought it and throw it through the window!

    <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" />
  • Reply 9 of 25
    thegeldingthegelding Posts: 3,230member
    hi troll...you must really have no life...sort of feel sad for you...would say more, but thinking about you just makes me depressed...what a sad life you must lead....too bad, the world is such a wonderful place...try to go out and have some fun in it....g
  • Reply 10 of 25
    serranoserrano Posts: 1,806member
    [quote]Originally posted by rbald:

    <strong>Take your new overpriced imac and go get your money back, then go out and buy yourself a Dell! Then put the difference in price in your pocket! Can you imagine paying that much money for that overpriced novilty item and not have the piece of junk work!!!! <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> </strong><hr></blockquote>



    rbald, most trolls have the dignity to not lower themselves to a dell, in fact many trolls build their own pc's, maybe you should try that... at least to drag you away from this board for a while...
  • Reply 11 of 25
    macsrgood4umacsrgood4u Posts: 3,007member
    A Dell with similar features costs over $300 more! Sorry you had problems with the drive, almost sounds like you didn't seat the CD firmly in place. I'm sure you'll get it fixed. As an early adopter these things sometimes happen.
  • Reply 12 of 25
    kcmackcmac Posts: 1,051member
    Can you hold down the F12 key? This works on my iBook. Don't know about the new iMac.
  • Reply 13 of 25
    koffedrnkrkoffedrnkr Posts: 170member
    [quote]Originally posted by rbald:

    <strong>Take your new overpriced imac and go get your money back, then go out and buy yourself a Dell! Then put the difference in price in your pocket! Can you imagine paying that much money for that overpriced novilty item and not have the piece of junk work!!!! <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> </strong><hr></blockquote>



    hey troll, why don't you take all the money you've saved buying a dell and use it to get your head surgically removed from your ass?
  • Reply 14 of 25
    rbaldrbald Posts: 108member
    [quote]Originally posted by janitor:

    <strong>



    rbald, most trolls have the dignity to not lower themselves to a dell, in fact many trolls build their own pc's, maybe you should try that... at least to drag you away from this board for a while...</strong><hr></blockquote>

    Yea but you've got to realize you guys have macs and macs are only built by Apple! So i'am just trying to appeal to the buy a computer syndrome! So i used Dell as an example! See you people can't build a mac! You have to buy it! The PC masses can build their own computers you guys can't build your own Macs!You have to take what Jobs gives ya!!!!

    <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" />
  • Reply 15 of 25
    ghost_user_nameghost_user_name Posts: 22,667member
    Tell us what happens!
  • Reply 16 of 25
    imacfpimacfp Posts: 750member
    [quote]Originally posted by rbald:

    <strong>

    Yea but you've got to realize you guys have macs and macs are only built by Apple! So i'am just trying to appeal to the buy a computer syndrome! So i used Dell as an example! See you people can't build a mac! You have to buy it! The PC masses can build their own computers you guys can't build your own Macs!You have to take what Jobs gives ya!!!!

    <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> <img src="graemlins/smokin.gif" border="0" alt="[Chilling]" /> </strong><hr></blockquote>



    So instead of getting a crap computer you get to waste your time building a crap computer? That sounds like fun. You still have to use what Billy Gates gives you fool.



    As far as the computer problem I'd call Apple. It's possible you just placed the CD in the wrong way. I've gotten CDs stuck in my stereo before so it can happen. Good luck.



    [ 02-05-2002: Message edited by: imacSE ]</p>
  • Reply 17 of 25
    ghost_user_nameghost_user_name Posts: 22,667member
    How did this turn into a flame throwing contest? I want to know what hapens to this guys iMac. I hope this does not happen to mine! :eek:



    PS. rbald is a screwed up.
  • Reply 18 of 25
    barracudabarracuda Posts: 27member
    Your CD will show up under a Finder window. Once you open a new Finder window (by clicking on the "Mac face" icon in the Dock), you will see your hard drive listed and anything like removable media, such as CD's. Click on your CD (that's seemingly stuck in your SuperDrive) to highlight it, then go up to "File" on the menu bar on top of your desktop...then scroll down to Eject...and Voila...out pops your CD!!! If you really want your CD's to show up on the Desktop, then click the bold face Finder on the menu bar and click on Preferences. There's an option to check the items that you want to show up on your Desktop, like CD's. With that option you can also click on the CD icon on your desktop and drag it towards the Trash and the trash can will change to an Eject icon and eject your CD. Good-luck! :-)
  • Reply 19 of 25
    junkyard dawgjunkyard dawg Posts: 2,801member
    [quote]Yea but you've got to realize you guys have macs and macs are only built by Apple! So i'am just trying to appeal to the buy a computer syndrome! So i used Dell as an example! See you people can't build a mac! You have to buy it! The PC masses can build their own computers you guys can't build your own Macs!You have to take what Jobs gives ya!!!!

    <hr></blockquote>



    A valid point, but one which we have all thought about. We would rather have a superior OS than build our own computer and deal with the monopolistic M$.



    Why are you here?
  • Reply 20 of 25
    wrong robotwrong robot Posts: 3,907member
    Hope your iMac problem resolves. placing a cd in the tray wrong is nasty business, I picture it getting jammed in some gear and snapping into piece *shudders*



    as for macs, yes Macos is the superior Os, and taking pre-built computers which cost a bit more(for the most part) is a small price to pay to get to use macos, I seriously would not use windows on my main machine even if it was a pimped out athlon based system with a huge HD loads of RAM etc etc etc
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