Could this be why it is taking soo long to get the new iMac?
ork for a small IT company that supports several advertising / media
firms in the West LA area, most of which are almost exclusively
mac-based.
Yesterday morning, the President and CEO of our main client had the hard
drive in his G4 tower die, and I spent some time swapping another HD in
and restoring data from tape backups. After re-installing the tower in
his office, he started having problems with the fan vibrating, at which
point he decided he wanted a new machine.
This was about 5 in the evening ... My company is an Apple reseller, and
as such, won't receive the shipment of iMacs we had ordered for another
couple of weeks. So we scrambled to find one, ended up driving to
Redondo Beach and picking up a top-of-the-line flat-panel at about 7
o'clock. I spent another couple hours rebuilding this machine to
resemble his old one. When I was finished, I shut it down, took it up to
the CEO's office, plugged everything in, and pressed power ... And
nothing happened. The machine was dead. Swapped keyboards, swapped power
outlets, moved plugs ... Still nothing. Tried the reset switch under the
base panel. Completely dead. So at that point, I took the machine back
downstairs and went home.
Next morning, the head of my company was on the phone with Apple tech
support, who of course had no idea how to deal with it. After several
escalations, Apple asked him to look for the red power light under the
base panel, which was not on, indicating the machine was not receiving
power. My boss looked at the power cable, and noticed it wasn't
grounding correctly; the circular power contacts were loose. He used a
small tool to tighten them, plugged it in, and the machine turned on
instantly, and worked flawlessly from that point on.
Apple tech support, still on the phone, was amazed ... There were
actually people in the background clapping, and said something to the
effect that he had just solved a known problem that they had no idea how
to fix, and implied the 'dead' iMacs where the reason shipments had been
delayed, and that they were going to get engineering to re-design the
power cable.
The CEO whose computer we were working on happened to be in the room at
the time all this happened, so we managed to come out looking very good.
He's been using the computer the whole Friday, and is liking it more
every hour.
[ 02-19-2002: Message edited by: Macintosh ]</p>
firms in the West LA area, most of which are almost exclusively
mac-based.
Yesterday morning, the President and CEO of our main client had the hard
drive in his G4 tower die, and I spent some time swapping another HD in
and restoring data from tape backups. After re-installing the tower in
his office, he started having problems with the fan vibrating, at which
point he decided he wanted a new machine.
This was about 5 in the evening ... My company is an Apple reseller, and
as such, won't receive the shipment of iMacs we had ordered for another
couple of weeks. So we scrambled to find one, ended up driving to
Redondo Beach and picking up a top-of-the-line flat-panel at about 7
o'clock. I spent another couple hours rebuilding this machine to
resemble his old one. When I was finished, I shut it down, took it up to
the CEO's office, plugged everything in, and pressed power ... And
nothing happened. The machine was dead. Swapped keyboards, swapped power
outlets, moved plugs ... Still nothing. Tried the reset switch under the
base panel. Completely dead. So at that point, I took the machine back
downstairs and went home.
Next morning, the head of my company was on the phone with Apple tech
support, who of course had no idea how to deal with it. After several
escalations, Apple asked him to look for the red power light under the
base panel, which was not on, indicating the machine was not receiving
power. My boss looked at the power cable, and noticed it wasn't
grounding correctly; the circular power contacts were loose. He used a
small tool to tighten them, plugged it in, and the machine turned on
instantly, and worked flawlessly from that point on.
Apple tech support, still on the phone, was amazed ... There were
actually people in the background clapping, and said something to the
effect that he had just solved a known problem that they had no idea how
to fix, and implied the 'dead' iMacs where the reason shipments had been
delayed, and that they were going to get engineering to re-design the
power cable.
The CEO whose computer we were working on happened to be in the room at
the time all this happened, so we managed to come out looking very good.
He's been using the computer the whole Friday, and is liking it more
every hour.
[ 02-19-2002: Message edited by: Macintosh ]</p>
Comments
<strong>You need to stop being a paranoid psychotic.</strong><hr></blockquote>
Shut up. Read. <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
<strong>My brother e-mailed it to me and he thinks it may be the cause for slower than usual production and delays.</strong><hr></blockquote>
Could be, but I doubt that's why.
<strong>... And it's clear to me you jump to conclusions willy nilly, such as with your JFK conspiracy theory and with your iMac delayed anxiety attacks.</strong><hr></blockquote>
Was that the theory that JFK is alive and has something to do with the iMac delay, or that Kennedy died from anxiety over not getting his iMac, which he ordered when Steve Jobs was in the second grade and STILL has not been delivered?
Really...can you start a few more threads about how your iMac has not arrived yet?
<strong>This topic has more meat to it than most of the others, I am sorry to say.
Not really.
[ 02-19-2002: Message edited by: Macintosh ]</p>
<strong>Yes really, it actually has some potential importance to people here that bought iMacs. What if they get a "dead" one? This is good info to know IMHO.
[ 02-19-2002: Message edited by: Macintosh ]</strong><hr></blockquote>
I'll laugh if you get a dead one (and can't fix it).
Hey Macintosh, please do us all a favor and stop posting anything at all related to your new iMac, be it late, just arrived, too shiny, etc.
When ever you feel the urge, just remember that nobody gives a $hit.
<strong>thats not even funny :eek:
sure it is
very unfortunate, but funny
best of luck with your new machine when it arrives and please relax in the mean time, go out, play a sport, get laid, just do something 2 take your mind off your new imac!
<strong>Jesus, are we all a bunch of Windoze losers? Someone offers to share information which may be credible and everyone has to act like sheep and pummel him (stupidity, not safety, in numbers). I thought Mac users stuck together and worked things out? We all love our Macs, and there's no reason to jump down peoples throats. Respect peoples ideas. Sooner or later you might find out that the information may be correct. Who will be choking on humble pie then?
AMEN!!!