Outage hits Apple during Christmas rush
A mid-day power outage knocked Apple?s inventory and management systems offline on Friday, severing the company?s links to credit card processing networks around the world.
The outage also interrupted sales at the company's retail stores during what is considered by analysts to be one of the three highest-grossing days of the holiday shopping season.
One tipster told AppleInsider the outage lasted approximately two hours where he or she was located. Meanwhile, a post on the ifoAppleStore Web site offers an account from one retail store where the outage lasted over 30 minutes.
"The outage forced retail store staffers to manually process credit card purchases for over 30 minutes, slowing the POS process to a crawl," ifo reported. "Meanwhile, the already-long lines at some stores snaked out the front door, discouraging new customers from coming inside to make purchases."
There is no word on what caused the power outage.
The outage also interrupted sales at the company's retail stores during what is considered by analysts to be one of the three highest-grossing days of the holiday shopping season.
One tipster told AppleInsider the outage lasted approximately two hours where he or she was located. Meanwhile, a post on the ifoAppleStore Web site offers an account from one retail store where the outage lasted over 30 minutes.
"The outage forced retail store staffers to manually process credit card purchases for over 30 minutes, slowing the POS process to a crawl," ifo reported. "Meanwhile, the already-long lines at some stores snaked out the front door, discouraging new customers from coming inside to make purchases."
There is no word on what caused the power outage.
Comments
Originally posted by AppleInsider
There is no word on what caused the power outage.
beat me to it!
The Sweaty Ape is one suspect, Rob Glaser being the other.
23rd or 24th, it's still incredibly bad timing.
Has the Fruit Company never heard of enterprise-level uninterrupted power supplies? Secondary, off-site facilities? Helloooo?
Originally posted by sCreeD
Has the Fruit Company never heard of enterprise-level uninterrupted power supplies? Secondary, off-site facilities? Helloooo?
The same thing happened to a major retail chain. It happens despite all the redundancy they build in, just not as often.
Originally posted by CosmoNut
I guess this means Apple only sold 98 bazillion iPods this holiday season instead of 99 bazillion.
Given how shareholders can be, the share value might drop 10% for the short term.
Originally posted by leobag
jesus christ. this is a lame post. whats the point? FUD.
News. Information. Let people know what's happening in the world of Apple, which, it turns out, includes the fact that someone is about to get fired (if not already).
I guess you think the only news that should be posted is either unconfirmed rumors of new macs, or Apple praise. Yeah, great way to keep that objectivity look going.
Originally posted by Louzer
News. Information. Let people know what's happening in the world of Apple, which, it turns out, includes the fact that someone is about to get fired (if not already).
I guess you think the only news that should be posted is either unconfirmed rumors of new macs, or Apple praise. Yeah, great way to keep that objectivity look going.
I like your reply. A little bite but not too much, or at least I hope. But someone getting fired? Servers go down on their own. Working at B&N sometimes they get overloaded (Like they did at Christmas time) and so we had to do credit and checks manually, but it only took about 30 seconds more for every transaction than normal. Sure, people are getting annoyed with the long lines - but they can not complain for not doing this earlier when everyone else was trying to get it all done at once.