I too will add my voice to those concerned over the loss of iDisk. I've never come to close to using my 20GB but it has been invaluable to me to have a local iDisk on my two computers and to be able to access the latest version of a backed up folder wherever I am, including a read-only on my iPhone and iPad. As far as I can tell Document Backup on iCloud does the same thing for all iWork programmes but what about all my Word documents and my existing documents? That's a big lot of functionality lost for me until/unless Microsoft implement it in a revision to Office and then it would have to be done in a year's time. That functionality made MM worth the subscription fee alone.
By... syncing between computers that you have, too...
You really think this will get much use from people who don't own a single mac or iOS device? I guess it's possible, but probably a small enough group that Apple just doesn't care.
So far I am getting the run around from Apple support. They won't offer a refund without canceling the account. This account renewed 1 week prior to the free extension. How many times do we have to see this pattern from Apple? They are going to end up giving the refunds to people, but first it gets to blow up into a needless PR storm.
- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.
Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.
Here's a life hint:
People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.
They ordered 12PB of storage it seems. 200 million users x 5GB = 1000PB. I guess people shouldn't all try using their allocation all at once before they can upgrade.
I wish I could set some smart control for my iPhone's wifi, so it connects when i want it to but doesn't run down the battery when I don't.
Maybe it could check the GPS location of the networks in my fixed list and only check for wifi when the 3G cell tower says it's in the right general area, otherwise go to sleep as there's no point otherwise. I'm sure some clever tech can figure it out - I don't want to have to remember to switch wifi back on each time I return home or to a hotel room, then switch it back off to save battery the rest of the time.
There are two wonderful apps in Android that someone needs to port over, one is Locale and the other is Tasker. With both you can set up your device to do just about anything based on time and/or location.
Also, I tried to edit mine last week and it said I had to wait 30 days to do it. So I couldn't have edited them even if I wanted to. Now they are frozen forever.
- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.
Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.
Here's a life hint:
People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.
I could address your individual points above, some of which are reasonable questions, but I won't for two reasons. The most obvious would be the personal attacks and presumption that you know something about me which you do not. The second reason is, as I have stated elsewhere, that the purpose of my post is not to debate anything. I am sharing information with others who may be in the same situation and who may be interested in knowing how Apple is handling it. I agree that I vented a little frustration in the post you responded to. That was my mistake, and it has clearly drawn the typical internet response of baseless accusations, ad-hominem attacks, and argument for the sake of argument. I presume nothing about you and ascribe no motives to you to explain your post. I merely respond to it for what it is and do you the courtesy of assuming that you are a human being with feelings and opinions and a right to be treated with a modicum of respect.
I don't understand the complaining a sale previously agreed that people were happy about. Even ignoring the extended utility being offered the sale would have been completed and utilized before today. I understand that the iPhone 3GS is only $49 from AT&T yet I paid $199 out of pocket. I'm not beating down AT&T and Apple's door demanding the difference in return.
1) No one paid $100 at the MobileMe site yesterday.
2) Hasn't it been over a month since MobileMe signup has been stopped and sold, at least by Apple.
3) Apple offers returns with no restocking fees for HW so would it seems feasible to me that if you have a (MobileMe or .Mac) that was oddly purchased from a 3rd-party recently you'll get a refund. However, I know I bought and used .Mac serials long after MobileMe came about so they will have to sort about potential abuse hence my mention of "purchased recently."
In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock
Discontinuing a product or service is difficult! Apple realizes this! They bend over backwards to try to satisfy the majority of users with a formal, published policy -- that's, as it should be, IMO.
But they do realize that they (Apple) do not have all the answers -- especially on the day they announce the policy.
That's what the extended time period is for -- for you to figure out what you need to have done so that you are treated fairly -- to your satisfaction.
Once you have had the time to review and consider all the options (of the old and new services), you may decide that you have been treated fairly.
If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.
If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.
As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.
Was there any mention of iCloud using delta encoding? To be clear, I know they mentioned delta updates for both iOS and iOS App Store app updates, but I'm talking about a Dtopbox-like service.
I think for delta data, you will need an iCloud-Local box at the user end -- especially Pro users -- like FCPX users -- in July...
Ha!
The "In July" reminds me of an Orson Wells commercial:
In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock
If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.
If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.
As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.
Will I still be able to host websites and photos and other documents for HTTP access? I don't see any mention of that, and that's a huge part of what I use Mobile Me for.
Comments
By... syncing between computers that you have, too...
You really think this will get much use from people who don't own a single mac or iOS device? I guess it's possible, but probably a small enough group that Apple just doesn't care.
So far I am getting the run around from Apple support. They won't offer a refund without canceling the account. This account renewed 1 week prior to the free extension. How many times do we have to see this pattern from Apple? They are going to end up giving the refunds to people, but first it gets to blow up into a needless PR storm.
- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.
Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.
Here's a life hint:
People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.
They will need lots of storage and I see NetApp in that picture.
I hope they are using NetApp. Ever since the company I work for upgraded to NetApp, the speed increase has been amazing
Yep, seems they are using the NetApp storage boxes.
The box that tiny Steve is walking towards appears to be this model:
http://www.netapp.com/us/products/st...tems/v-series/
But there's also a mix of these:
http://www.netapp.com/us/products/st...storage-media/
http://www.netapp.com/us/products/st...systems/e2600/
They ordered 12PB of storage it seems. 200 million users x 5GB = 1000PB. I guess people shouldn't all try using their allocation all at once before they can upgrade.
I wish I could set some smart control for my iPhone's wifi, so it connects when i want it to but doesn't run down the battery when I don't.
Maybe it could check the GPS location of the networks in my fixed list and only check for wifi when the 3G cell tower says it's in the right general area, otherwise go to sleep as there's no point otherwise. I'm sure some clever tech can figure it out - I don't want to have to remember to switch wifi back on each time I return home or to a hotel room, then switch it back off to save battery the rest of the time.
There are two wonderful apps in Android that someone needs to port over, one is Locale and the other is Tasker. With both you can set up your device to do just about anything based on time and/or location.
It's apple's fault you didn't activate it and use it for the past 12 months?
I like how you think I said it was Apple's "fault" that I hadn't activated something that has no date of expiry.
It seems like aliases are part of iCloud but you can't change them until then which is a bit rubbish
http://support.apple.com/kb/HT4632
Yeah, this stinks. No warning at all.
Also, I tried to edit mine last week and it said I had to wait 30 days to do it. So I couldn't have edited them even if I wanted to. Now they are frozen forever.
- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.
Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.
Here's a life hint:
People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.
I could address your individual points above, some of which are reasonable questions, but I won't for two reasons. The most obvious would be the personal attacks and presumption that you know something about me which you do not. The second reason is, as I have stated elsewhere, that the purpose of my post is not to debate anything. I am sharing information with others who may be in the same situation and who may be interested in knowing how Apple is handling it. I agree that I vented a little frustration in the post you responded to. That was my mistake, and it has clearly drawn the typical internet response of baseless accusations, ad-hominem attacks, and argument for the sake of argument. I presume nothing about you and ascribe no motives to you to explain your post. I merely respond to it for what it is and do you the courtesy of assuming that you are a human being with feelings and opinions and a right to be treated with a modicum of respect.
Yep, seems they are using the NetApp storage boxes.
The box that tiny Steve is walking towards appears to be this model:
http://www.netapp.com/us/products/st...tems/v-series/
Since they are using NetApp disk shelves the controllers are more likely FAS6200s
Look out politicians and athletes! I foresee many "Oops! Did I just post that?" moments
The original "Weiner Waggin" [sic]
I don't understand the complaining a sale previously agreed that people were happy about. Even ignoring the extended utility being offered the sale would have been completed and utilized before today. I understand that the iPhone 3GS is only $49 from AT&T yet I paid $199 out of pocket. I'm not beating down AT&T and Apple's door demanding the difference in return.
1) No one paid $100 at the MobileMe site yesterday.
2) Hasn't it been over a month since MobileMe signup has been stopped and sold, at least by Apple.
3) Apple offers returns with no restocking fees for HW so would it seems feasible to me that if you have a (MobileMe or .Mac) that was oddly purchased from a 3rd-party recently you'll get a refund. However, I know I bought and used .Mac serials long after MobileMe came about so they will have to sort about potential abuse hence my mention of "purchased recently."
In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock
Discontinuing a product or service is difficult! Apple realizes this! They bend over backwards to try to satisfy the majority of users with a formal, published policy -- that's, as it should be, IMO.
But they do realize that they (Apple) do not have all the answers -- especially on the day they announce the policy.
That's what the extended time period is for -- for you to figure out what you need to have done so that you are treated fairly -- to your satisfaction.
Once you have had the time to review and consider all the options (of the old and new services), you may decide that you have been treated fairly.
If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.
If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.
As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.
So that copy of MobileMe I didn't activate that I got with my 1st-gen iPad on launch day...
...is now just a relic of a bygone age, then?
I just renewed MobileMe and now it's free? Mother@#$%^*S
Meh...
I would like to know why those of us that just renewed our MobileMe's in the past 2-3 months did it...
Apple, I would love to get an Apple Gift card for the difference!
At a minimum, they should offer a pro-rated refund. Perceived value is what matters to a company like Apple.
Check out: http://support.apple.com/kb/HT4445
Was there any mention of iCloud using delta encoding? To be clear, I know they mentioned delta updates for both iOS and iOS App Store app updates, but I'm talking about a Dtopbox-like service.
I think for delta data, you will need an iCloud-Local box at the user end -- especially Pro users -- like FCPX users -- in July...
Ha!
The "In July" reminds me of an Orson Wells commercial:
In July
Check out: http://support.apple.com/kb/HT4445
Here is what Apple seems to be offering currently:
If it has been less than 45 days, you can get a full refund. Otherwise you can get a partial refund.
In either case, however, if you cancel, you will lose access to the account, including your @me.com email address.
In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock
If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.
If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.
As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.
I think most people's questions are answered at http://support.apple.com/kb/HT4445
somebody has to get the short end of the stick.
Everyone should get the amount of stick that they deserve.
(This is a complete aside from my other posts on this topic, but I couldn't leave a straight line like that alone.)
I think most people's questions are answered at http://support.apple.com/kb/HT4445
But not all
So that copy of MobileMe I didn't activate that I got with my 1st-gen iPad on launch day...
...is now just a relic of a bygone age, then?
they are refunding those