iPhone Upgrade Program & Apple Card causing iPhone 13 pre-order snags [u]
The Apple Card is failing as a payment method for some customers trying to pre-order iPhone 13 from Apple's website, aggravated by issues with Apple's iPhone Upgrade Program.
Apple Card failing as a payment method for iPhone 13 pre-orders for some customers
Customers contacting AppleInsider, a staff member, and a few vocal users online have all encountered issues when trying to use their Apple Card to pre-order the iPhone 13. An unknown error appeared on the checkout page on the Apple Store, prompting customers to choose a different payment method.
Some individuals report that they attempted to use the card multiple times at checkout, though an error would appear each time. Unfortunately, the only fix in each case seems to be using a different card and eschewing the 3% cashback one would get from buying an Apple product.
Specifically, it seems customers cannot use Apple Card as a method of payment for the iPhone Upgrade Program. Other purchases made with Apple Card are going through, so it appears to be a processing issue on Apple's end.
Placing a pre-order for an iPhone is always a hectic process, with everyone trying to get their order in as soon as possible to avoid slipping shipment times. Unfortunately, this issue with Apple Card just creates additional frustration, especially for those who don't have other payment methods ready to go for the expensive purchase.
The iPhone 13 ships starting September 24 to those who managed to get an early pre-order in.
Update: Apple confirmed the Apple Card problem in an update to its system status webpage and said the issue was resolved at 9:36 a.m. Pacific.
Read on AppleInsider
Apple Card failing as a payment method for iPhone 13 pre-orders for some customers
Customers contacting AppleInsider, a staff member, and a few vocal users online have all encountered issues when trying to use their Apple Card to pre-order the iPhone 13. An unknown error appeared on the checkout page on the Apple Store, prompting customers to choose a different payment method.
Some individuals report that they attempted to use the card multiple times at checkout, though an error would appear each time. Unfortunately, the only fix in each case seems to be using a different card and eschewing the 3% cashback one would get from buying an Apple product.
Specifically, it seems customers cannot use Apple Card as a method of payment for the iPhone Upgrade Program. Other purchases made with Apple Card are going through, so it appears to be a processing issue on Apple's end.
Placing a pre-order for an iPhone is always a hectic process, with everyone trying to get their order in as soon as possible to avoid slipping shipment times. Unfortunately, this issue with Apple Card just creates additional frustration, especially for those who don't have other payment methods ready to go for the expensive purchase.
I couldn't even use my Apple Card: it kept throwing an error, so I had to use a different card. What gives? https://t.co/taQ952UVLk
-- Dan Moren (@dmoren)
Gee, my local breakfast place just let me order using the Apple Card. I wonder who else takes the Apple Card? Certainly not Apple. No. That would be silly.
-- jcieplinski (@jcieplinski)
Apple Store, let me count the number of ways you have failed me. pic.twitter.com/Oz1FAuaGGE
-- Neil Hughes (@thisisneil)
The iPhone 13 ships starting September 24 to those who managed to get an early pre-order in.
Update: Apple confirmed the Apple Card problem in an update to its system status webpage and said the issue was resolved at 9:36 a.m. Pacific.
Read on AppleInsider
Comments
Probably almost everyone who tried.
Still getting my phone on the 24th, however. Although delivery times had reached out to mid-October, my local Apple store still had inventory and time slots available.
I set up the pre-register (with ATT trade-in) yesterday, Apple Store on my iPad refreshed this morning, confirmed my info, used Apple Pay with Apple Card. All went through without a hitch!
This was the easiest preorder for me, crazy enough.
Very easy transaction . Oh forgot to add I did not use apple card payments but paid for both with one payment.
While shelling out full price and another $50+ dollars for the case can dent ones finances but I like to save up for these high end iPhones then purchase on Apple Card and then I pay it off almost immediately (when it clears) this way I get the 3% on the devices and the cases.
I was however thinking not getting this iPhone this year but my mother-in-law was thinking of getting a new iPhone from her 7, so I said you can have one of my wife's iPhone 12 Pro or my iphone 12 Pro saving her that higher price.