AirTags catch United Airlines in lie about missing luggage
A woman used multiple locations of AirTags she planted in her luggage before traveling to catch United Airlines lying about the security of her bags.
Valerie Szybala has taken to Twitter to document how United Airlines lost her luggage, then proceeded to insist she was wrong about where her AirTag said it was.
Later in the thread, Szybala explains why she was compelled began tweeting about her situation. In a posted copy of her messages with United Airlines support, she was told to "calm down," and "we will deliver the bag to you, don't worry."
However, that conversation took place after Szybala had used her AirTags to track the luggage to a dumpster behind a residential apartment. Photographs, perhaps from Google Street View, show other United Airlines luggage strewn by the dumpster and apparently emptied.
In her messages conversation, she repeatedly informs customer support that she has found the location of the luggage because of her AirTags. When support finally acknowledges this, they still repeat that she is wrong, the "bag is safe at the Delivery services distribution center."
Szybala also reports that once she "pressed them to send me the details of their lost/stolen bag policy," the support rep stopped responding.
At some point after this, though, Szybala's AirTag showed that the baggage was on the move and was seemingly now at a McDonalds. Shortly afterwards, she reports that it left McDonalds -- and returned to the apartment with the dumpster.
United Airlines has not commented publicly beyond an initial Twitter support message asking for details.
This is not the first time that AirTags have revealed unexpected journeys of the luggage they are placed in. In June 2022, one man tracked down his missing baggage to an office in Melbourne Airport. Then in August 2022, a couple visiting Portugal reported that their luggage got to see more of the country than they did.
Also in late 2022, Lufthansa briefly banned AirTags on a hopefully mistaken interpretation of FCC regulations regarding batteries. It then reversed the decision.
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Valerie Szybala has taken to Twitter to document how United Airlines lost her luggage, then proceeded to insist she was wrong about where her AirTag said it was.
I'd just like everyone to know that @united has lost track of my bag and is lying about it. My apple AirTag shows that it has been sitting in a residential apartment complex for over a day. Out back by the dumpsters, I have found other emptied United Airlines bags. pic.twitter.com/fcoq4nj3zb
-- valerie szybala. (@vszyb)
Later in the thread, Szybala explains why she was compelled began tweeting about her situation. In a posted copy of her messages with United Airlines support, she was told to "calm down," and "we will deliver the bag to you, don't worry."
However, that conversation took place after Szybala had used her AirTags to track the luggage to a dumpster behind a residential apartment. Photographs, perhaps from Google Street View, show other United Airlines luggage strewn by the dumpster and apparently emptied.
In her messages conversation, she repeatedly informs customer support that she has found the location of the luggage because of her AirTags. When support finally acknowledges this, they still repeat that she is wrong, the "bag is safe at the Delivery services distribution center."
Szybala also reports that once she "pressed them to send me the details of their lost/stolen bag policy," the support rep stopped responding.
At some point after this, though, Szybala's AirTag showed that the baggage was on the move and was seemingly now at a McDonalds. Shortly afterwards, she reports that it left McDonalds -- and returned to the apartment with the dumpster.
United Airlines has not commented publicly beyond an initial Twitter support message asking for details.
This is not the first time that AirTags have revealed unexpected journeys of the luggage they are placed in. In June 2022, one man tracked down his missing baggage to an office in Melbourne Airport. Then in August 2022, a couple visiting Portugal reported that their luggage got to see more of the country than they did.
Also in late 2022, Lufthansa briefly banned AirTags on a hopefully mistaken interpretation of FCC regulations regarding batteries. It then reversed the decision.
Read on AppleInsider
Comments
few in my family’s luggage and confirm they were on the plane with us when we went on vacation.
“ At some point after this, though, Szybala's AirTag showed that the baggage was on the move and was seemingly now at a McDonalds. Shortly afterwards, she reports that it left McDonalds -- and returned to the apartment with the dumpster.”
1. AI reported "Szybala had used her AirTags to track the luggage to a dumpster behind a residential apartment.”
2. What Szybala actually said was "Out back by the dumpsters, I have found other emptied United Airlines bags." That is other bags, not their bag as AI reported. You also inexplicably opted to selectively quote in an attempt to make it say something it didn't.
3. AI then reports that the bag is moving around which means it isn't sitting out by a dumpster.
The confusing part is that AI just made up part of the story. It's poor writing/editing on the part of AI.
Instead she posts to Twitter to guaranteeing the perp will not be identified.
1. The bag wasn't at a dumpster.
2. The pictures were pictures she took, not something that she found on Google maps.
3. She has the bag back, a United currier had it and got it to her.... So United was actually right.
There is literally no story here.
Had she gone to the police first you people would be saying she could have dealt with the business first. Roll eyes
Perhaps you should should be smart enough to check before posting and attempting to criticize and shame folks in a public place.
I had bags sit at an airport where I missed my original connection and the bag was not placed on the next flight with me (and some fellow passengers). I saw the bag sit there for 3 days before the bag was finally forwarded to the local airport. I was unable ti reach a human being to actually tell them where the bags were, and the only time I was able to speak to someone who knew anything was watching the AirTag move form the airport to some commercial budding. I was able to streetview it and saw a courier sign on the building. I called the number on the sigh and spoke to the delivery people who confirmed they had he bag and were bringing it to the hotel.
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