Apple thinks the iPhone 16e target market doesn't care about MagSafe

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Apple has responded to iPhone 16e critics, and says that engineering choices like a lack of MagSafe that make the device unappealing to the tech-savvy don't matter to the larger market.

Hand holding a smartphone with a charging cable connected, screen displaying a circular pattern and a green battery indicator.
Apple can't say wired charging is better than MagSafe, but it's trying



There's a great line from Jony Ive, said around the time that Apple Park was first opened. There were criticisms of its design and he said he was bemused at them, because of who Apple Park was built for.

"We didn't make Apple Park for other people," he said in Dezeen magazine. "So a lot of the criticisms are utterly bizarre, because it wasn't made for you! And I know how we work and you don't!"

In the same breath, he said that he thought it was valid for people to criticize Apple products that were meant for them. But every Apple product gets criticized and sometimes it's for what seems to be the same rationale as whatever those bizarre yet now forgotten ones that were made of Apple's headquarters.

Quite possibly the most distinct example of this is what has happened with the new iPhone 16e. Across the board, reviews have been middling, at best.

The reviews are not unfair. They compare the price with the iPhone's features, and they specifically compare the iPhone 16e with all other models in the same range.

By that measure, it's true that the iPhone 16e comes up short. But as John Gruber suggests, its shortcomings don't matter. At least, not to who Apple expects to buy the iPhone 16e.

We'll never actually know who makes up that expected market, but there are clues. Such as how Apple's launch kept comparing the iPhone 16e to the 2019 iPhone 11.

Or just how Apple has specifically and directly told Gruber that its market doesn't care about MagSafe.

Charging speeds and methods do get more attention from long-term or technical users than they do from regular consumers. Nobody really cares about the difference between 7.5W and 15W, because nobody really notices -- they just know their iPhone is charged up by the morning.

They do also know that the iPhone has to be charged up overnight. So if there were some tradeoff between MagSafe and a larger battery, Apple made what most of its buyers will probably think is the right decision.

If you're shaking your head now, though, it's because you've used MagSafe. Once you have and you know how convenient is to just pop your iPhone on a stand, it is very hard to go back.

Yet if you haven't used MagSafe, you can be told it's convenient and fully believe people about it, but you've no way to know just how handy it really is. And neither the iPhone 11 nor the iPhone SE 3 had MagSafe.

Then again, the iPhone SE 3 was build with the iPhone 8 chassis in mind, and there was no space for MagSafe magnets inside that design. The iPhone 16e is clearly derived from the iPhone 14, and the iPhone 14 clearly has space for MagSafe, so it isn't that factor that precluded inclusion in the new model.

It's the same with Ultra Wideband tracking and Thread radio, both of which are absent from the iPhone 16e. The former, especially, means that using Find My is less accurate when you're trying to hunt down your luggage by the AirTag inside it.

But there's accuracy and there's accuracy. What real-world users know is that even the top of the range iPhone 16 Pro Max which has Ultra Wideband tracking, can be poor at Find My in an underground car park.

It's going to be better than not having Ultra Wideband, but it isn't the thing that will make buyers return their iPhone 16e in disgust.

Smartphone with a colorful abstract screen is displayed against a backdrop of stylish phone cases featuring various designs.
iPhone 16e and assorted cases - Image credit: Apple, UAG, Casetify



The iPhone 16e is a good iPhone, at least for some people. And Apple is of course aiming it at those people -- because it's aiming the other iPhones at other audiences.

Although, there is one thing. It's true that buyers probably won't notice the lack of Ultra Wideband, and it's true that they may not notice the absence of MagSafe, or they'll buy a MagSafe case.

But they will notice the price -- the iPhone 16e will stand or fall on that, mainly. And because of its price, users will probably be comparing it to Android sooner than they are to the more costly iPhones.



Read on AppleInsider

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Comments

  • Reply 1 of 28
    Apple has responded to iPhone 16e critics, and says that engineering choices like a lack of MagSafe that make the device unappealing to the tech-savvy don't matter to the larger market.

    Where is the link to the quote where Apple has "responded"?

    Oh right, they actually haven't. This article states something that is so obvious as to be tautological: Apple omitted a feature that they don't believe is worth the price for the target audience.

    Next up: "Apple believes people will pay $600 for an iPhone 6e."

    Oh, I stand corrected: there is a second hand reference to what Apple has apparently said in the linked Daring Fireball article:

    But according to Apple representatives, most people in the 16e’s target audience exclusively charge their phones by plugging them into a charging cable. They tend not to use inductive charging at all, and when they do, they might not care that the 16e is stuck with a pokey 7.5W Qi charging speed, when recent more expensive iPhones charge via MagSafe at 15W or even 25W. For me, it’s not the high charging speed I miss most; it’s the snapping into place.2 I think Apple knows the 16e’s intended audience better than I do. Daring Fireball readers aren’t in the 16e demographic; it’s the friends and family members of DF readers who are.
    But the main point remains: Apple did what it thought best based on its understanding of the market.
    edited February 27
    darbus69Fred257watto_cobra
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  • Reply 2 of 28
    People with pacemakers are told to keep their iPhone 30 cm away from the pacemaker. Magnets turn them off. Move the magnet away and they turn back on.
    Graeme000watto_cobra
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  • Reply 3 of 28
    Never having used MagSafe, I know “how convenient is to just pop your iPhone on a stand” with Qi chargers. I still don’t get the supposed need for MagSafe.  
    grandact73nubusmaltzdanoxwatto_cobra
     2Likes 3Dislikes 0Informatives
  • Reply 4 of 28
    profprof Posts: 108member
    I have got iPhones with MagSafe and without MagSafe and I couldn't care less about the feature. There're very few use cases where MagSafe represents an actually useful feature and a whole lot more where it is actually an anti-feature, for instance to mount it in a car in a place where one can actually use it while driving -- which is a big no-no! In the car(s) I have native Qi charging and at home I prefer a cable despite having actual Qi chargers at hand, which is much more efficient anyway... I guess I'd even take the few grams of weight savings on the 16e...
    grandact73retrogustoGraeme000danoxwatto_cobra
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  • Reply 5 of 28
    Apple would be wrong about that.
    williamlondondavGraeme000
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  • Reply 6 of 28
    AppleZuluapplezulu Posts: 2,393member
    Graeme000 said:
    Never having used MagSafe, I know “how convenient is to just pop your iPhone on a stand” with Qi chargers. I still don’t get the supposed need for MagSafe.  
    For convenience points, MagSafe eliminates the need for spring-loaded clamps or gravity-based mini-shelving to hold a charging phone in place. That's great for nightstands and car chargers. For efficiency points, MagSafe perfectly aligns the phone's inductive coils with the charger's inductive coils, maximizing the charger's energy efficiency and charging rate. A Qi charger will let you get close enough and will go ahead and charge your phone anyway when it's not perfectly aligned, but at less-than-optimal efficiency and speed. 
    muthuk_vanalingamGraeme000watto_cobra
     1Like 1Dislike 1Informative
  • Reply 7 of 28
    Apple would be wrong about that.
    So original with the constant silly trolling.
    davgrandact73watto_cobra
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  • Reply 8 of 28

    If you're shaking your head now, though, it's because you've used MagSafe. Once you have and you know how convenient is to just pop your iPhone on a stand, it is very hard to go back.

    Do you think people are taking the case off of their iPhone and using the built-in MagSafe magnets to mount the phone to the stand charger? Of course not. Everybody's phone is in a case and it stays in the case for 99.99% of its life. Cases offer MagSafe. People's iPhones are attaching to the stand via the case's magnets, not the phone's. A quick Amazon search shows that popular case makers like Spigen already have magnetic charging cases for the iPhone 16e.

    This was the right call by Apple.

    williamlondonmaltzSuntanIronMandavGraeme000watto_cobra
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  • Reply 9 of 28
    i was reverently talking to my ex cus she wanted to get a 16e and i mentioned no MagSafe and she had no idea what MagSafe is… and she’s coming from an iPhone 12…. My boss also has never used it and I thought my project manager about it.  Not techies just stick with what they know. They’re not out buying fancy chargers. UWB is a bigger loss cus people use AirTags a lot with their children
    edited February 27
    Graeme000danoxwatto_cobra
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  • Reply 10 of 28
    I always use wired charging because it's the best choice for battery health long term. My iPhone XS was at 85% battery capacity after five years of use before I upgraded to iPhone 15 Pro Max. 
    williamlondonMplsPdanoxwatto_cobra
     4Likes 0Dislikes 0Informatives
  • Reply 11 of 28
    MplsPmplsp Posts: 4,107member
    AppleZulu said:
    Graeme000 said:
    Never having used MagSafe, I know “how convenient is to just pop your iPhone on a stand” with Qi chargers. I still don’t get the supposed need for MagSafe.  
    For efficiency points, MagSafe perfectly aligns the phone's inductive coils with the charger's inductive coils, maximizing the charger's energy efficiency and charging rate. 
    Anyone who cares about efficiency and uses inductive charging is an idiot.
    maltzmuthuk_vanalingamdavGraeme000chonnesAppleZuluwatto_cobra
     6Likes 1Dislike 0Informatives
  • Reply 12 of 28
    maltzmaltz Posts: 534member
    Graeme000 said:
    Never having used MagSafe, I know “how convenient is to just pop your iPhone on a stand” with Qi chargers. I still don’t get the supposed need for MagSafe.  

    I just went from and iPhone 11 with unassisted wireless charging to an iPhone 16 with Magsafe, and the change was... barely noticeable.  I charge overnight, so the marginal efficiency improvement matters not-at-all, and it wasn't hard to line up my phone with the old charger anyway.  If anything, MagSafe makes it a little more difficult to remove the phone from the charger, so I kinda liked the old one better for that.  My experience has been an even swap - easier to put on the charger, harder to take off, and charge speed happens while I'm sleeping.

    And if I want fast charging when I'm awake, wired charging blows both of them out of the water.  I don't get why this author is so hung up on this over two articles, now.
    MplsPmuthuk_vanalingamGraeme000watto_cobra
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  • Reply 13 of 28
    Apple would be wrong about that.
    you will be proved wrong…

    there are millions of people who only care about upfront cost and if they can have the status of an iPhone without the huge upfront cost they will go for it…

    personally I believe the 17air and a foldable, which in my uneducated opinion is coming sooner than people think, will fill any void.

    look at the Oppo Find N5, I have been salivating over it since it was announced and I would buy it if I could, that coming from a guy who has been strictly Apple since 1991…

    muthuk_vanalingamdavGraeme000grandact73
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  • Reply 14 of 28
    Apple would be wrong about that.
    Then you're not the target market for this device. A good example of who would buy this is someone like my dad. He's 81yrs old and had an iPhone 8 Plus up until recently. He would never ever use MagSafe, nor would he care to. There are people out there such as my dad that are just like him and just want an iPhone but don't need all the wizbang features the newer models have. This is who the 16e market is good for, and not just older folks. There are just normal everyday folks who couldn't care less about all of these extra features. 
    MplsPdavwilliamlondongrandact73watto_cobra
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  • Reply 15 of 28
    Hrebhreb Posts: 96member
    It seems like the obvious comparison is when Apple decided to drop 3D Touch on the iPhone XR.
    watto_cobra
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  • Reply 16 of 28
    charlesncharlesn Posts: 1,429member
    "But they will notice the price — the iPhone 16e will stand or fall on that, mainly." 

    Well, yes and no. Let's remember that the SE--which was a terrific choice at a fantastic price for users who wanted a solid phone that covered the basics well--was Apple's worst selling model. Clearly, even at $429, the feature set didn't resonate enough to make the SE as much of a success as it needed to be to stay in the lineup. The iPhone 16 is far from cheap in the world of smartphones, but it's the world's best selling model. Apple's next best seller after that is its most expensive iPhone, the Pro Max. People are willing to spend money on iPhones when they think the feature set is right for them, And I think the feature set of the 16e, as much as the price and maybe more so, will determine whether it stands or falls. 
    danoxwatto_cobra
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  • Reply 17 of 28
    ranson said:

    Do you think people are taking the case off of their iPhone and using the built-in MagSafe magnets to mount the phone to the stand charger? Of course not. Everybody's phone is in a case and it stays in the case for 99.99% of its life. Cases offer MagSafe. People's iPhones are attaching to the stand via the case's magnets, not the phone's. A quick Amazon search shows that popular case makers like Spigen already have magnetic charging cases for the iPhone 16e.

    This was the right call by Apple.

    MagSafe isn’t just an array of magnets though. It’s a technical specification for wireless charging. Adding magnets to a case doesn’t make a phone MagSafe. It’s compatible with MagSafe, but the phone is still Qi(1) that is limited to 7.5w — while the MagSafe of the iPhone 16 (no-suffix/Plus/Pro/Pro Max) can go up to 25w. The difference between 25w and 7.5w is quite significant. I know not everybody cares about wireless charging (and that’s perfectly fine), but… 25w vs 7.5w is a notable difference.
    edited February 28
    ForumPostwilliamlondonwatto_cobra
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  • Reply 18 of 28
    I get what Apple are saying, but the price is still very high. Couldn’t they just keep the 14 and drop the price? You would have had more features for your €700.

    Maybe $600 is cheap in the US, but €700 is EXPENSIVE here in the EU. Especially for a phone. 

    The regular iPhone 13 and 14 was barely selling at their prices which were less than €700. Local Resellers still have LOADS of iPhone 13 and 14 stock. They are now selling the 13 for €549 where I live. Just to clear stock. 

    Which is how I got my new 13 last November. And even that was a stretch financially. We don’t earn much here in the EU, and living expenses are high. We don’t have disposable income. 

    Don’t look at Germany/Austria/Denmark/Switzerland and the UK. They are the exception. Look at the rest of the EU and you’ll find we are mostly poor countries: 

    Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain

    On average the EU citizen is just barely surviving, working just to live. A €700 is definitely a luxury few can afford. 

    williamlondonwatto_cobra
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  • Reply 19 of 28
    The price argument is spot on 👍🏼
    watto_cobra
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  • Reply 20 of 28
    dewmedewme Posts: 5,993member
    I believe the gist of this article is absolutely spot on from a customer perspective. To be fair, in the majority of the AppleInsider articles and many of the reader comments that have judged as putting the iPhone 16e in an unfavorable light, the authors and especially Amber Neely have always made it clear that their criticisms are based on personal preferences. 
    muthuk_vanalingamwatto_cobra
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