The_UltimateX
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Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro
If it's an editorial, then mark it as one.Mike Wuerthele said:
1) Read the sentence again. That is exactly what the video showed. We made no comment on if it was a re-enaction.mygig said:
- "The video starts by showing one employee of the YouTube channel appearing to mount the display while the iMac Pro is vertical" (It was clearly reenacted, so they maybe did work on it like that, maybe they didn't)StrangeDays said:
Why is explaining how the service model works and the facts that make this repair not worth it to “not OK”?mygig said:They wanted a screen replacement and in my opinion, they should be able to get that done by Apple, no matter how much they charge. I know they don't have do to it, because it's in their terms of service, but it shouldn't be, it's not the right thing to do. This Apple defense you wrote up, is pointless in my opinion. Always had Appleinsider in high regards, but how you tried to discredit them was not OK, lost quite a bit of points by me.
- "Yeah, the YouTubers had an "accident" as they said. But, it appears that they were more interested in generating revenue and having a laugh, rather than portraying any part of the repair process accurately." (They presented what happened to them)
- "The Apple store likely punted based on Linus Tech Tips bringing in what was essentially a box of parts, plus the clear damage caused by the disassembly and failure of reassembly." (you don't know in what condition the iMac was brought in)
- "This is in no way a cost-effective repair -- which the video creators were likely fully aware of before they made their video about the process." (been watching their videos for quite some time, they never pulled anything like this before, not saying they didn't do it this time, just that they didn't do it before)
- "while explaining how internal combustion works to a rapt YouTube audience." (do I need to add anything here?)
That's what I meant..
2) Watch the video again. Sure wasn't serious!
3) I know what condition the iMac Pro was brought in, as they said themselves how they brought it in -- disassembled with a smashed screen.
4) They said that they're technicians. If they didn't know, then they aren't good technicians, so which is more likely? I didn't say that they had done it before.
5) Their analogy was crashing into a lamp post. It's a garbage analogy, because it didn't magically break by accident while they were in the course of normal use. They took it apart, willingly, to make a video about it and make money on YouTube and failed to re-assemble it without damage.
This isn't a news article. It is an editorial, with opinions.
On to the analogy thing, the point with that is that Apple doesn't even have the support infastructure to repair iMac Pros out yet. If you want a better one, immagine they released the iPhone X without being able to repair it and tried to hide it.
Don't go around saying people are bad technicians. Especially with as strong a viewerbase as Linus. Just look at their server infastructure or custom PCs and tell me they are bad technicians. "Oh but I didn't say they were bad technicians". No but you threw it out there that they may be (Which they aern't) and it sticks to the reader as though you did.
Also lets not forget on the whole issue he was going to PAY for the repair. He didn't expect them to just hand him or his staff the parts like you imply he does.
Now you can be a Mac/Apple fan without being a fanboy, I've used Final Cut/Macs for years now, but I'm by no means a fanboy. But when you go out of your way to decieve readers into believing someone else is ignorant who complains about a crappy thing Apple does, that's just fanboying and bad journalism.
