WayTools_Support

We don’t post much here any more.  The vignette above shows why.  It documents repetitive techniques used on this thread -

Ericpeets ad hominem bickering persistently attacks dabigkahuna, claiming ‘no true programmer’ would add using machine language.  

He even asserts it’s not possible, citing a hand-picked 6502 cpu, different from what dbk coded.

Dbk points to facts that objectively prove these claims to be false, even for that 6502 as well.

He questions why ericpeets would intentionally pick a cpu where the add is more confusing to follow, and try to obfuscate using that.

Ericpeets then goes quiet, and Alexonline grabs the baton.  He doubles-down.

He attempts to distract from the visible bad faith, with a fresh ad hominem attack on a third party, who’s not even part of the ‘machine-add debate’.

He turns the ‘true Scotsman’ reference on its ear.

He brandishes authority, quoting Wikipedia, but then deliberately rewrites it to pervert its meaning, and confuse the reader - 

“No true Knighton would do such a thing!”

The purpose and intent of such spin is obvious.  It’s to misrepresent and discredit a target.

It’s unproductive, ad hominem, and contrary to the rules of this forum.

The technique is basically “When caught doing wrong things, blame your target.”

Please stop doing this.

Some facts from WayTools that may be helpful -


1. Refunds

Refunds can be done by a customer online, at any time, in about a minute.  No calls or emails are needed.  It’s all automated on our servers 24 X 7.

If a customer voices any concern about their order, we refund them to resolve it in good faith, as all companies should do.

If they’d rather keep an order, they’re welcome to reorder within a week, and we will restore their priority date and benefits.  

We do ask them to confirm they’re comfortable with the nature of this work, and know the date won’t be certain until we’ve expanded shipping to general release.

Mr. Mims has characterized this refund policy as ‘forcibly canceled’.  You can discern for yourself if his statement is truthful.


2. Forum Posting

TextBlade forum is for customers to share their experiences and thoughts on the product, and related topics.

The forum server has trust levels based on user activity.   The moderators administer this level based on simple standards.

If a poster knowingly publishes false information, their trust level is reduced.  If it’s chronic, they can’t post.

The objective is to allow free and productive discourse, without denial of service attacks, deliberate misinformation campaigns, or hate speech.

This works really well, and lets anyone learn or provide useful info on a clear channel.  There’s criticism, praise, insight, facts, and ideas.  It’s productive.

But moderating this takes a lot of work, which is not usually practical on general fora like a publication, or a watering hole discussion board like reddit.

That’s why misinformation agents usually target such fora, which often devolve into unproductive verbal ping pong or hate chatter.


3. Principles

Mr. Mims is an intelligent man who knows all this quite well.

Contrary to his characterization, he has had more than 10 email exchanges with WayTools Support, where all of this was discussed in depth with many thousands of words of personal response from us to accommodate his extensive and detailed queries.

Mr Mims knows that chronic misinformation is precisely what reduces posting rights.  And yet he has characterized our response as an unreasonable ban.

He understands well how nuance and the turn of a phrase can bolster, or misrepresent the truth, and he has a good command of language.

We’re not confident in the paraphrasing or quotations from Mr. Mims, because of the many conflicting points he’s presented directly to us.

We can say however, that if he sent such chronic conduct to any editor, a very rational response would be to encourage him to take a refund so as to end the conversation.

We encouraged him to take a refund, and he did.

Given all this, we also can’t reconcile why he’d ever want to buy our product on amazon, since it’s made by the very same firm that he works so hard to disparage.

Whether a person has a purpose for their narrative, other than just to genuinely enjoy the product - that is unfathomable for us.  

We simply accept that there are different interests in the world, and we withdraw from transacting where there’s conflict.

The reader can decide their own logical case for what they feel is reasonable engagement by manufacturers and customers.

Thanks for posting our responses Mims.  It helps clarify how we endeavored to address your questions.

Dbk - we think you’re right, 1069 must‘ve been delayed until now.  You can now see the links present in it. So it likely was from his earlier attempt to post.