nahanatimay

About

Username
nahanatimay
Joined
Visits
0
Last Active
Roles
member
Points
10
Badges
0
Posts
1

Reactions

0Like0Dislike2Informative

  • Hollywood studios hit by Avid shutdowns on Mac Pro [u]

    nahanatimaynahanatimay
    An unknown problem is reportedly making cylindrical Mac Pro workstations running the Avid video editing suite to "slowly crash" and then not boot back up.

    Apple dropped the 2013 Mac Pro from its website in June 2019 but it was still in some stores in July
    Reports of problems appear to all relate to Mac Pro, but that may be because it's so commonly used in video editing


    The issue appears to be affecting Mac Pro primarily, though that is the most commonly used Mac in studio production. Some reports say that the affected machines are running older versions of macOS.

    According to Variety, the problems were first seen on Monday evening in Los Angeles. Some Mac Pro machines were refusing to boot while reports on Twitter say that others would "slowly crash" during use.

    The cause is not known and neither Apple or Avid have responded. Video editors on Twitter and Facebook have been advising users to keep their Macs switched on, not reboot them, and back up all data.

    From what I gather there's a massive failure of Macs with iLok/Avid that's happening all over right now teer results. A lot of L.A. post shops and people out on shows having their Macs slowly crash and wont boot again. Engineers are looking in to it. Don't shut your machine off. #postchat

    -- Matt Penn (@mattpenndotcom)


    Variety says that video editors suspect that the problem was caused by a software update, but it's not clear whether they mean an Avid one or macOS.

    Online discussions between users suggest that the problem may be malware or other virus attack affecting Avid Media Composer version 8.8 or later, on a 6.1 Mac Pro, and running macOS prior High Sierra. If correct, then this is an extremely specific virus which should not affect most users, but is currently hitting many.

    While, again, neither Apple nor Avid have released a statement about it, online video editors are circulating advice on how to work around it.

    Latest - Sept 23 it may be a virus or something. pic.twitter.com/yFDDcsIK7A

    -- MarcusPun (@MarcusPun)


    Avid has previously been used to edit films such as "Baby Driver" on MacBook Pro.

    Update 6:10 A.M. Eastern Time: Specifics of the alleged virus and reported workarounds added.

    Hello,

    I just had the issue on a MacBookPro 2018 / High Sierra 10.13.6 / MediaComposer 2019.8.0

    Re-installing the High Sierra system in recovery mode (restart with Command+R pressed) solved the problem.

    h2pcornchip