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As someone who is in the Apple repair business, including several years of warranty repair work, I think this lawsuit is nonsense. I’ve dealt with many cases where in the course of doing things like RAM or HD upgrades or replacements I would find the insides of the computer caked in dust. Computer still ran fine. An extreme example is the time I found the inside of an iMac caked with white powder. I installed an SSD into the computer after clearing out the powder. I asked the customer afterwards what was going on with her computer and she told me she often got ready for her day by powdering herself in front of the computer. Another case was the woman who called me to set up her computer. She was a hoarder who lived in a filthy house and she smoked. The computer had been purchased the previous year and was sitting out of the box on a table but still wrapped in the original clear plastic. There was a distinct yellow stain on the exposed metal parts of the computer but thankfully not on the screen that had been protected by the plastic. I set the computer up for her and the computer ran for a day and a half before it died. Wouldn’t start to save her life and the warranty had expired since it had been a year since she bought it. I took it to the Apple Store, explained the unusual situation of a year old computer which had hardly been used but had died. My story was buttressed by the yellow stain which was clearly visible only on the exposed parts of the computer. They verified my story by checking the amount of time the hardware had been used, which the computer keeps in somewhere in PRAM. Ended up charging her $50 labor for the logic board replacement because the also found the interior caked with cigarette residue. I usually find Apple to be reasonably easy and fair to work with in these situations. They’re often willing to help and bend the rules to be helpful as long as you aren’t a jerk and can clearly explain the situation to them.
slurpy said:macxpress said:nunzy said:Apple doesn't care about market share.They make a tidy profit on every HomePod they sell. They also use HomePod as a camel's nose Under the Tent in order to solidify their hold on the customer's purchase of future products. All that Apple cares about is maximizing profit. If they could increase profits while servicing only the 1%, they would be eager to do so
StrangeDays said:It happens. Ask the developers of Netscape.
I've been impressed with the battery life on my Series 3 watch since I got it on Friday. Yesterday, for example, I took my watch off charge around 9 AM and by midnight I still had a 64% charge. That includes several short calls as well as a 10 mile "active" bike ride. Not too shabby and much better than my Series 2 watch.
iOS_Guy80 said:The WWDC Keynote is the best 2 hours of the year if you are an Apple geek.
techrider said:It appears a line has been drawn on the life cycle of an Apple Watch - roughly 3.5 years (assuming you're a 'day one' adopter), regardless of how little or much you spent on the body and strap options (imagine the $10K+ some spent on the first generation gold Edition watch!). Perhaps a Series 1/2/3 will have longer life cycles. I love my gen 1, and will have to decide if the new features in watchOS 5 are worth parting with $ to abandon an otherwise perfectly functioning device and band. I'd like to see an Apple Watch in a category of devices Apple supports for at least 5 years.
imat said:Just bought an iMac with SSD. Can I get a refund of the price difference (bought a week ago)?
it’s a serious question. I know you can send it back if a new model comes out in two weeks after purchase. I wonder if it applies also to price reductions.
avon b7 said:rogifan_new said:Again people vote with your wallets. Bitching on an internet message board does no good.
Nope. It is a direct result of the very vocal backlash these machines have provoked.
If people vote with their wallets too, Apple might even eat some humble pie and react to ease some of the unnecessary issues it has brought on itself and many of its users.
In the case of the SSD I've done a lot of them over the past couple of years for both myself and my customers and I've been able to keep older Apple equipment in service and save people quite a bit of money in the process. On the pro side of Apple's decision is the fact that their SSDs are faster than the off-the-shelf ones you can buy right now. And I suppose that people will handle the "fixed" amount of storage the same way they handle it on their iPhones and iPads. In my case I have a 16 GB iPhone 6 that I don't really have any problems with in terms of space because I purge the Messages log after a month and I dump the photos from it onto my iMac. Works fine for me. On the downside the fixed storage makes it all the more important to have backups of the internal drive because if something happens to the logic board in the computer then your data is gone, gone, gone. Sensible people do back up their data but a lot of people don't have any backups or they don't back up very often.