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  • CBC Video claims Apple's repair policies are abusive, but 'proof' falls far short

    trifid said:
    Instead of taking the CBS video and supporting it for right to repair, and making Apple accountable for issues such as Error 53, and throttlegate, Appleinside tries to dismiss CBS story and side with Apple. Shameful.
    We aren't against Right to Repair as a whole, not are we unabashedly supporters of all of it, because there are massive security implications behind it. If you read the article, you'd know that it fully praises iFixit and Rossmann, and what they do. Most of the AI staff has been on that side of the counter.

    What we're wholeheartedly against is factually light low-quality hit-pieces -- which is precisely what the CBC article is.
    Mike, I get what you are saying ... it doesn't make economical sense for Apple to provide component level repair services at their stores. Hey, that's fine.
    Setting aside the security issues regarding repairs, yes, I agree those security related repairs must happen at Apple ... we trust them!

    Now, what about the rest? The broken screens?, the broken wires? Whatever. What about Apple sharing the manuals so that ... "if someone else is willing to put the time and effort to develop the skill and offer those services at a rate competitive with Apple's way of "quick swap" and someone is willing to wait to receive that service and perhaps pay less ... why is Apple actively fighting against that option?

    Apple is fighting to give consumers ONLY ONE option. Apple Service.

    If the product is out of warranty, why do I only have ONE OPTION to repair? Is that FAIR to the consumer?
    I have choices to fix my CAR. Why can't I have a choices on where to fix my Phone? Or my computer?

    Why are you against this Mike? TBH, your article looks like a "hit piece" on the CBC. Why Mike, why?

    I am sad.
  • CBC Video claims Apple's repair policies are abusive, but 'proof' falls far short

    Wow, all this CBC bashing, and for what?

    Are you guys saying ... "u don't believe you have the Right to Repair your own product?"

    That is what is Rossman and the CBC are fighting for? For us  ... the consumers.

    The right for YOU to REPAIR YOUR own product!

    Sure, if nothing goes wrong with your system, you are happy .. you are the 98%. You know the one's commenting here and "CBC bashing".

    But what about the 2%. You know the one's with a $1,100 bill to "REPAIR" their MacBook.

    How about we get comments from those people?
    Get them to tell us how they feel about their situation?
    What happens if you become one of those people?
    You might sing a "different tune"?

    Yeah, sure ... I am an iPhone and Mac user today. It was the iPod nano in 2006 that got me to switch to Apple. Before that though, for DECADES ... I hated Apple ... it was OVERPRICED and UNDERPOWERED compared to the competition. The facts are the facts.

    Now granted, Apple is doing lots of stuff right ... but these overpriced repairs and impossible "user" RAM AND SSD upgrades are starting to chaffe.