stantheman

flyingdp said:

Alas, Apple has dropped the ball on fully addressing this problem. My wife's iPhone6 is not on the list of phones Apple has identified, but continually shuts down with between 30% and 40% indicated charge remaining. And anecdotally, I know of several other iPhone6 owners with the same issue. Apple are normally very good about supporting their hardware products, but I'm glad someone is taking them on about this - Apple refuses to acknowledge the extent of the battery issue.

The article is about the iPhone 6s, whereas your wife's troubled iPhone is a 6. Apple has not acknowledged battery problems with iPhone 6.

John Gruber at Daring Fireball:

My prototype AirPods have no trouble staying in sync. They’ve never once been out of sync, in fact. There have been a small handful of times when one of the two buds turns off, and audio only plays through one of them. But I’ve only seen that three or four times, tops, and in each case it was fixed by putting the AirPods back in the case for a second or two.

If Apple could mass produce AirPods that worked exactly like my review unit pair does, it would be great. Not perfect, but totally great. These AirPods are my favorite new Apple product in years — exactly as they are. It makes more sense to me that Apple has run into a manufacturing problem, not that they discovered a design defect after they were announced.

It is not difficult to beat someone to the punch by putting less thought into the work.

Samsung quickly develops a lot of products containing "new" ideas from its engineers and marketing department, but a year or two later has to discard many of those ideas because they provide minimal value to consumers. Apple spends a year or two studying what consumers want and perfecting a product to serve them. Then when it launches, customers are frequently delighted

The time elapsed from an initial idea to a fully realized product is about the same either way, but Samsung's approach involves a lot of waste and disappointed customers, until a desirable innovation emerges. Consequently, Samsung comes across as both innovative and amateurish. Apple makes (nearly) all of its mistakes in the lab, then ultimately launches a product that delights. Apple therefore comes across as less innovative, more conservative.

The biggest difference between these approaches is revealed not in a single innovative product, but in a sequence of products stretching out over many years. The hit-and-miss approach of Samsung is essentially directionless, whereas the conceptual-R&D approach of Apple institutionalizes a mechanism for tackling bigger challenges in the future.