StayPuftZombie

lkrupp said:

StayPuftZombie said:

lkrupp said:

StayPuftZombie said:

StrangeDays said:

StayPuftZombie said:

macxpress said:

Basically people don't like her because A, she's a woman and B, Steve didn't choose her, Tim did. It's only the old geezers who are stuck in the "good ole days" era that don't like anything that Apple is doing nowadays. 

So easy to contradict your point, Steve chose both Skully and Tim, and those were a mistakes as well (one of which he himslelf aknowledges and I supplied in video form no less). Not to mention I actually like her. She did an amazing job as CEO of Burrbury, and her interviews before Apple, she was really good. But the facts are, the stores have gone down hill under her tenure.  The human pinball DMV atmosphere is all her. She just blew it.

But I'm sure you wont let those little facts get in the way of a good hateful narrative to try to hide that you cannot argue on the merits. Much better to paint everyone you dont agree with the broad stroke of sexist, natch.

When you cannot argue the merits, move to ad homonyms.  Thanks for evincing to the world that you have no substantive point.

Ah, we’ve got another “Fire Cook!” guy. Thank god you aren’t in charge of anything at Apple.

Right back at you.

Wouldn’t you feel more at home over at MacRumors.com where the tone is consistently negative and the naysayers outnumber the supporters 10 to 1? Or do you just want to stay here to try and convince us that Angela Arhendts should be fired and Apple should return to building metal boxes that have slots?

lkrupp said:

StayPuftZombie said:

StrangeDays said:

StayPuftZombie said:

macxpress said:

Basically people don't like her because A, she's a woman and B, Steve didn't choose her, Tim did. It's only the old geezers who are stuck in the "good ole days" era that don't like anything that Apple is doing nowadays. 

So easy to contradict your point, Steve chose both Skully and Tim, and those were a mistakes as well (one of which he himslelf aknowledges and I supplied in video form no less). Not to mention I actually like her. She did an amazing job as CEO of Burrbury, and her interviews before Apple, she was really good. But the facts are, the stores have gone down hill under her tenure.  The human pinball DMV atmosphere is all her. She just blew it.

But I'm sure you wont let those little facts get in the way of a good hateful narrative to try to hide that you cannot argue on the merits. Much better to paint everyone you dont agree with the broad stroke of sexist, natch.

When you cannot argue the merits, move to ad homonyms.  Thanks for evincing to the world that you have no substantive point.

Ah, we’ve got another “Fire Cook!” guy. Thank god you aren’t in charge of anything at Apple.

Right back at you.

Wouldn’t you feel more at home over at MacRumors.com where the tone is consistently negative and the naysayers outnumber the supporters 10 to 1? Or do you just want to stay here to try and convince us that Angela Arhendts should be fired and Apple should return to building metal boxes that have slots?

Dr heal thyself. If you don’t like the conversation, please rest assured I’m not keeping you.

Doesn’t matter if I like the conversation. It does matter to the admins. You’ve already been warned and in the short time you’ve been here you’ve managed to alienate most of the long time members. We’ve seen your type come and go many times over the years with your my-way-or-the-highway attitude. You’ve expressed your opinion but somehow I don't think that's the end of it.

Right right, youre being "long" term makes you matter.  That there may be equally long time lurkers is irrelevant, you know you matter.  Sure sure.

lkrupp said:

StayPuftZombie said:

StrangeDays said:

StayPuftZombie said:

macxpress said:

Basically people don't like her because A, she's a woman and B, Steve didn't choose her, Tim did. It's only the old geezers who are stuck in the "good ole days" era that don't like anything that Apple is doing nowadays. 

So easy to contradict your point, Steve chose both Skully and Tim, and those were a mistakes as well (one of which he himslelf aknowledges and I supplied in video form no less). Not to mention I actually like her. She did an amazing job as CEO of Burrbury, and her interviews before Apple, she was really good. But the facts are, the stores have gone down hill under her tenure.  The human pinball DMV atmosphere is all her. She just blew it.

But I'm sure you wont let those little facts get in the way of a good hateful narrative to try to hide that you cannot argue on the merits. Much better to paint everyone you dont agree with the broad stroke of sexist, natch.

When you cannot argue the merits, move to ad homonyms.  Thanks for evincing to the world that you have no substantive point.

Ah, we’ve got another “Fire Cook!” guy. Thank god you aren’t in charge of anything at Apple.

Right back at you.

Wouldn’t you feel more at home over at MacRumors.com where the tone is consistently negative and the naysayers outnumber the supporters 10 to 1? Or do you just want to stay here to try and convince us that Angela Arhendts should be fired and Apple should return to building metal boxes that have slots?

lkrupp said:

StayPuftZombie said:

StrangeDays said:

StayPuftZombie said:

macxpress said:

Basically people don't like her because A, she's a woman and B, Steve didn't choose her, Tim did. It's only the old geezers who are stuck in the "good ole days" era that don't like anything that Apple is doing nowadays. 

So easy to contradict your point, Steve chose both Skully and Tim, and those were a mistakes as well (one of which he himslelf aknowledges and I supplied in video form no less). Not to mention I actually like her. She did an amazing job as CEO of Burrbury, and her interviews before Apple, she was really good. But the facts are, the stores have gone down hill under her tenure.  The human pinball DMV atmosphere is all her. She just blew it.

But I'm sure you wont let those little facts get in the way of a good hateful narrative to try to hide that you cannot argue on the merits. Much better to paint everyone you dont agree with the broad stroke of sexist, natch.

When you cannot argue the merits, move to ad homonyms.  Thanks for evincing to the world that you have no substantive point.

Ah, we’ve got another “Fire Cook!” guy. Thank god you aren’t in charge of anything at Apple.

Right back at you.

Wouldn’t you feel more at home over at MacRumors.com where the tone is consistently negative and the naysayers outnumber the supporters 10 to 1? Or do you just want to stay here to try and convince us that Angela Arhendts should be fired and Apple should return to building metal boxes that have slots?

Dr heal thyself. If you don’t like the conversation, please rest assured I’m not keeping you.

StrangeDays said:

StayPuftZombie said:

Mike Wuerthele said:

A disaster for who? Certainly not for Apple customers as a whole.

This entire response is an overt "Back in my day, it was the golden times!" call-back which doesn't make sense in any other context either. Look back to when the Apple stores were founded, and compare user bases, and numbers of users. You're right -- Apple isn't catering to who it used to in 2002 when the concept launched, and, frankly, it shouldn't, because it doesn't need to.

Apple doesn't need our "help" to do anything, and they sure as hell aren't looking to us for validation. Looking back at your five posts, you lament that Apple isn't aiming products squarely at your needs anymore, and are upset that we aren't defending what you, specifically, want.

Apple will do, what Apple will do -- and you can complain about it if you want. Vote with your wallet, if you don't like it. 

A disaster for apple as whole and for customers that like it. Ignoring the erosion of quality at the stores is like the apple press that wrote glowing articles about how sales were up for Skully while the company degraded until it was almost too late.

Your entire response is one just like supporters of skully provided, congrats for being a living relic yourself.  Pointing to my lack of posts also points to your lack of substance.  

Your banal conclusion does nothing but support mediocrity.  I have more options that. If enough voices point out, the emperor has no clothes, well realizing you have a problem is the first step to fixing it. Apple's numerous about faces in the face of enough backlash prove how hollow your little spat towards my post is (DVD vs CD Burn, bigger screens on iphones, enough backlash for the non upgradable trashcan mac, etc.). If you didnt fundamentally understand that, rather than resorting to low grade derision, you wouldnt bother writing a damn thing. But I await you taking your own advice, just shut up, and vote with your wallet. Yea, right.

So much ignorance, so little time... Hint: web forum backlash isn’t what prompted Apple to go a different direction on the MP. 

So apparently your tone and snide insults are aok by the guidelines. Dude, I’m less interested in your hints than something highly unpleasant that I’d be banned for describing on here. No doubt you’re such a peach you’ll be allowed to stream your insults unfettered. 

And yes, “feedback” and not just “thermal corners” are why they bought a clue. Customers clammored for things that were more “modular” like upgradable video cards among other things, but don’t let reality get in the way of a good old fashion undeserved smugfest. That’s rhetorical. I know there are no forces of nature that could stop that. 

drfw said:

I understand you’ve probably been an Apple fan/user for 20+ years like myself.  Had a color classic, Newton then left Apple until the new iMac and then Ti Book PowerBook & have been back since.    

That being said- yes cordial and polite dissent had a place and as Mike alluded too, challenging of ideas shows either their strength or that they need refinement.   Doing so in a hostile way with what reads as a visceral vitriol tone may work in very limited settings and paradigms. 

To attempt to engage in dialoguee, let’s concede the new check in system, referral to a waiting area (where you can sit, relax,  Back up, up date, etc) is flawed.   The iOS specialists have to service two customers just to keep up and the waiting area checkin has been show to recitfy a fair % of issues.  Have your updated, backed up (in case we need to replace), restored, etc? If nothing else it was shown to reduce the later appoint by 1/2.  

 Think of it like front line triage or a nurse.   Geniuses are relegated to Macs now, but the iOS tech specialists have to handle two customers at once and that’s with what is weeded out by the triage type system.   So what do you propose is a better solution in a small busy store with limited resources?   With a BILLION active devices needing potential support, the traditional genius bars we fondly remember would need to occupy an entire store.

Eagerly awaiting your reply- and remember as a wise man once said easier to tear down and criticize than to construct and counsel. 

First, I love that youre cautioning me about my tone yet not cautioning Chasm for calling me a troll, or Clair for calling me a moron. Apparently you only pay attention to some alluded to yet not pointed out tone on my part, yet completely ignore the hyperbole. So you already are evincing bias against what I say, to put it mildly. Next, that I have to somehow prove something to you or anyone else despite my actually providing support for my points by way of articles, first hand experience in over half a dozen apple stores I visit semi regularly, and out right video, tells me it doesn't matter what I proffer, folks here want to live in denial as stewardesses on the 'anger management' plane.

Ok, so you concede the obvious, human pinball is worse than the genius bar logistically. It's also worse in branding. The genius bar was a signature feature from Jobs. It had cache, they threw it out, which isn't necessarily bad, but they threw it out for the DMV human pinball system.

That the stores need to deal with more people is a fair point, that I think youre getting at. But that doesnt mean the current solution is a good one.  Other solutions are, bigger genius bar. Triage at/to the genius bar with waiting desks adjacent to the genius bar.  There are many other solutions that are not the logistical chaos system angela adopted. The genius bar occupying the entire store is obviously a false narrative. If the number of people are that many, well then, the current system apparently is using the entire store. Or, it in fact does NOT require the full store, and other solutions, like the one I noted off the cuff, would be better. 

Anyway, since you conceded on that the system is subpar, we can move on to that she has added trees, removed lanyards making it more difficult to spot employees.  Those talking about how 'young' they are and how well they can spot employees, first, if we are saying the mix of people is so broad now, who cares, and secondly, in places with real volume, like NY, NJ, there are so many people with colorful tshirts, that you are going to get some false positives in your search. The lanyards were an easy identifier that has made logistics worse.

The plants are meh, I like plants, but im not sure you get a hundred million for that. The 'town hall' stuff was in place for a long time, she just gave the training sessions a new name, and then axed the "store" from the store names, which is not good trademark building, as she axed an iconic name. But the reality is no one paid attention to here genius 'unbranding' of the 'store' and everyone still calls it the apple store.

So, she has really accomplished a sum total of negative add. I say that despite liking her on a more personable level and thinking she was very good at her former job.

macxpress said:

Basically people don't like her because A, she's a woman and B, Steve didn't choose her, Tim did. It's only the old geezers who are stuck in the "good ole days" era that don't like anything that Apple is doing nowadays. 

So easy to contradict your point, Steve chose both Skully and Tim, and those were a mistakes as well (one of which he himslelf aknowledges and I supplied in video form no less). Not to mention I actually like her. She did an amazing job as CEO of Burrbury, and her interviews before Apple, she was really good. But the facts are, the stores have gone down hill under her tenure.  The human pinball DMV atmosphere is all her. She just blew it.

But I'm sure you wont let those little facts get in the way of a good hateful narrative to try to hide that you cannot argue on the merits. Much better to paint everyone you dont agree with the broad stroke of sexist, natch.

When you cannot argue the merits, move to ad homonyms.  Thanks for evincing to the world that you have no substantive point.