arkorott

ericpeets said:

I don't want to be the Debbie-downer here, but I doubt you'll get any answer out of Waytools, if their 4 year-long history is any indication. Better people than us have tried, and got zip.

I know and agree. I have tried and failed too both here, at WTF until banned, and by email.

I am just trying to not give grounds for "confusion" where they seem to be able to address everything about the "style" of the posts, attack the posters, etc but absolutely zero on info on their own product / overall status of the project which I guess should their focus and not all this babbling of conspiracy theories, bad actors, secret cabals of nasty unnamed competitors, etc etc.

@WayTools_Support: PLEASE talk about the TB and the project status. That is all we need. Thanks

BTW, do you believe other (much, much bigger) companies in other forums address customers / ex-customers like this ? No, they don't.
They just say their piece about their product and services and answer specific questions.
I have never seen an Apple rep for example babble incoherent passive-aggressive accusations willy-nilly and avoid answering anything concrete. Just sayin'

WayTools_Support said:

Fortunately, this 500 post thread has ‘TextBladeDenier’ to set us all straight on how to speak rationally, professionally, and respectfully.  

This also shows just how much he cares about his (anonymous) reputation.  His posts are indeed the work of a professional.

And fortuitously, we’ve now too been educated about”lying liars” vs. mere liars.  

For us to comprehend the full spectrum and nuance of lying, it really took the skills of an expert on the subject.

Sorry. Can you please start posting on topic ? It is in your best interest to talk about the TB.
(Because if you don't you really concede the points of deflecting and obfuscating leveled at you by TBD, don't you see? Talking  nonsense without talking ANY details of project status does not help you)

I repeat the request for the 3rd time. Hope you don't ignore it again:
Can you outline in broad strokes with potential "estimated" dates for completion of the new firmware and the rest of the hurdles to be overcome until GR ? That would convey a general sense of project status for everybody.

dabigkahuna said:

I'm all for that. But I'll be surprised if you get much in the way of potential estimated dates. I don't get them either.

Well, that is what we need from them instead of empty of substance comments. They should be the first to want to stay on topic.

@WayTools_Support: I repeat the request. Can you outline in broad strokes with potential "estimated" dates for completion of the new firmware and the rest of the hurdles to be overcome until GR ? That would convey a general sense of project status for everybody. 

Thank you

WayTools_Support said:

The many, long, stay-on-message posts, before and after our observation, illustrate the opposition PR activity pretty well.

When it’s pointed out, it gets more strident, personally abusive, and long-winded. That’s to deflect, confuse, and deny what they’re doing.

It’s pretty much what you’d expect whenever contrivances and contradictions are called out.

No elaborate conspiracy.  It’s just a gig, for folks in that business.

They make narrative. We make technology.  No one who buys their product, will buy ours.

That sorts out fine.

Can you please talk about the TB instead ?

Can you outline in broad strokes with potential "estimated" dates for completion of the new firmware and the rest of the hurdles to be overcome until GR ? That would convey a general sense of project status for everybody.

That will be a lot more productive and on topic specially coming from you.

TextBladeDenied said:
Ya think? Par for the course with Mark Knighton. Why dont you go to their forum and click on the 'Latest' button up at the top. Then scroll down the page until you get back to 2015 (it actually only takes about a minute as there really is not that much content on their forum). Then start reading. Take care to read the many, many, many posts from Waytools claiming shipping was pending tomorrow/next week/a few weeks from 'now' (back in 2015/2016/2017/2018). After you have absorbed all of those blatant lies, come back here and tell us how you feel.

I understand the feeling pretty well. Been following-up since the beginning. Not new to this. (I can't even remember with what phone / iPad I intended to use it with originally. Maybe iPhone 6 ?)

I sincerely hope you are wrong and there is no malice behind.

My own personal guess follows that explains behavior without bad intentions - SKIP reading if you are not interested in WILD guesses.

Just great and hard tech being developed while probably understaffed (*), and not good at Project Management and even less good at Consumer Communications.

I have dealt with 2 tech true "geniuses" in the past. I think I know the type: extremely strong tech wise, love of the limelight, very thin skinned, can hold a grudge when they believe they have been slighted, they feel surrounded by "idiots", have too little patience to deal with the "negative types", and too much pride to admit to have done anything wrong, and if they do it is really somebody else's fault that forced their hand, not theirs.
They are not bad people, but can get to be extremely mean under pressure. On the other hand they can charm their audience if they want to as they transmit their passion and their knowledge to their audience.

With respect to WT: 
That is probably why they lash out and come up with conspiracy theories to justify their own mean behavior. And the more time that passes the worse they get as the pressure builds up. They prefer to hide from the issues they do not want to face, and that would explain the lack of project status communication and how it has gotten worse over time. They love having "buffers" to deal with the "negatives": how they left DBK here alone. This type absolutely hates to loose face. Would also explain what they have been posting at WTF, their inability to admit being wrong on anything, the banning, the order cancelling, etc.

I do not think there is malice and bad intentions behind that. I am sure that if you get to know them they are probably very likable, knowledgeable and charismatic. As proof of that anybody that has been 1-1 with Mark only has praises.
And they are probably right.

This belief that there is no malice behind, and that they will eventually ship (unless they run out of money),  coupled with my experience with Planet Computers and how great HW can absolutely fail without great SW, has made me more patient with WT in terms of GR because I think it will happen.

I still do not like their behavior, but we don't need to be friends. I just want my TB. (If they decided somebody is one of the "negatives" highly unlikely they will change their mind, no matter if proven wrong)

(*) we do not know how many engineers they had originally devoted 100%, and how that changed during the years until now - I would bet they have fewer resources than before and with a lot on their plate.