dws-2

I have one of these keyboards, and have since I got my MBP in late 2016. The keyboard has been replaced three times. I'm probably more messy than normal (eat next to the computer, and use it outside on coffee shop patios) and I use my keyboard about 8 hours a day, five days a week. However, my previous 2011 MBP did not have keyboard issues, nor did any of the notebooks I had before that.

Here's my theory on the keyboard:
1. Lots of people with the issue just live with it, without taking it to Apple. Lots of these issue come and go, and waiting for a replacement is often more of an inconvenience than dealing with a bad key or two, especially if you have an external keyboard you can use most of the time.
2. Some people don't use the keyboard as much or mostly use the computer hooked up to an external monitor and keyboard, so they don't have this issue (no use = no problem), or they don't notice it during the brief times when they do use the keyboard.
3. Some people just use a can of compressed air to fix the issue rather than bringing it in to Apple.

Also, there's no visibility into how Apple calculates these things. Are they counting all Apple Store visits, even when the issue is fixed with compressed air? A "vast majority" doesn't have a meaning much beyond "much more than half". Is 80% a vast majority? How about 90%? How is the "vast majority" calculated? By survey? By actual keyboard replacements? I'm not saying that Apple needs to share this information; just that we don't really know what's going on from Apple, and they're the only ones with access to the information.

indiekiduk said:

They keyboard fix is probably in software. 

I would not be at all surprised if that was part of the fix, at least for keys that register multiple presses.

The current chips are plenty fast. Smartphones need to find a use for that extra horsepower.

Some days I'm not sure if we can trust big companies not to expose all our data.

I don't understand why it's even possible to peel off part of the display. That's just bizarre. Regardless of whether there's a warning, that's just cheap and easily broken.