nhughes

philboogie said:

nhughes said:

I've been the managing editor of AppleInsider for 8 and a half years...

Can you explain the decline in the number of posts? Articles used to get hundreds of replies, but nowadays it seems only every now and then an article receives over 30 posts. Most articles are getting single digit posts, making this site feel like a ghost town. There used to be really great discussions on all things tech, which I always loved to read and participate in.

osmartormenajr said:
The macOS flaw was serious, but patched within a day almost. 

kruegdude said:

nhughes said:

StrangeDays said:

nhughes said:

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

By the same exact token -- just because some people experienced problems doesn't mean many or most. I've been with family all thru and after Thanksgiving, all Apple devices, and none of us were in a living nightmare because none of us experienced any problems. Sure bugs exist, but the way the techie echo chamber makes it out you'd think everyone's devices were failing everywhere. They aren't. 

If you found out that your front door lock didn't work properly, even though no actually one took advantage of it and broke into your home, would you give the lock company a pass for their mistake? The root bug in macOS is an embarrassment for Apple, and they deserve to be taken to task for it.

My iPhone X was not affected by the iOS 11.1.2 bug, but my wife's was. Took multiple attempts to install the 11.2 update because the springboard kept repeatedly crashing. On any week, that would be a bad bug. On this week, it's the capstone for an unfortunate series of self-inflicted wounds.

Your lock analogy is poor. Most people don’t have their macs out in the open making it available for anyone to access. Also, if they did, it would be locked via a password, you know, the door lock of our macs. 

And I see that your personal device was affected. Sorry to hear that but normally people who have problems with their devices don’t get to pen an entire article in a reputable online magazine riddled with hyperbolic phrasing depicting a sky is falling on us Apple users. Most, as in an extremely large number, of us were not affected by the springboard crash and no one was affected by the root password bug. 

LukeCage said:

nhughes said:

tzeshan said:

StrangeDays said:

nhughes said:

StrangeDays said:

nhughes said:

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

By the same exact token -- just because some people experienced problems doesn't mean many or most. I've been with family all thru and after Thanksgiving, all Apple devices, and none of us were in a living nightmare because none of us experienced any problems. Sure bugs exist, but the way the techie echo chamber makes it out you'd think everyone's devices were failing everywhere. They aren't. 

If you found out that your front door lock didn't work properly, even though no actually one took advantage of it and broke into your home, would you give the lock company a pass for their mistake? The root bug in macOS is an embarrassment for Apple, and they deserve to be taken to task for it.

My iPhone X was not affected by the iOS 11.1.2 bug, but my wife's was. Took multiple attempts to install the 11.2 update because the springboard kept repeatedly crashing. On any week, that would be a bad bug. On this week, it's the capstone for an unfortunate series of self-inflicted wounds.

I'm not denying there are bugs here. But the impact has been minimal due to the speedy response. I don't know anyone who had intruders from this zero-day exploit.

In my mind, a true PR disaster -- having your product burn down cars and catch fire on planes, prompting every single domestic flight to cite it by name, triggering multiple recalls. That's a disaster, with real-world impact. This wasn't that. That's why I say it's hyperbolic to equate these relatively low-impact bugs to true disasters.

But but it does affect goodwill toward Apple. Apple earn most profits on smartphone sales because people trust the high quality of Apple products. 

Which is exactly why the first section of this editorial is about customer satisfaction, and not the bugs themselves. This guy gets it.

Wouldn’t customers be satisfied that Apple have speedily fix bugs. I think more people would be upset if they had to wait weeks, days even for a fix. Yeah bugs suck but fixing them in a timely manner is equally, if not, more important. 

tzeshan said:

StrangeDays said:

nhughes said:

StrangeDays said:

nhughes said:

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

By the same exact token -- just because some people experienced problems doesn't mean many or most. I've been with family all thru and after Thanksgiving, all Apple devices, and none of us were in a living nightmare because none of us experienced any problems. Sure bugs exist, but the way the techie echo chamber makes it out you'd think everyone's devices were failing everywhere. They aren't. 

If you found out that your front door lock didn't work properly, even though no actually one took advantage of it and broke into your home, would you give the lock company a pass for their mistake? The root bug in macOS is an embarrassment for Apple, and they deserve to be taken to task for it.

My iPhone X was not affected by the iOS 11.1.2 bug, but my wife's was. Took multiple attempts to install the 11.2 update because the springboard kept repeatedly crashing. On any week, that would be a bad bug. On this week, it's the capstone for an unfortunate series of self-inflicted wounds.

I'm not denying there are bugs here. But the impact has been minimal due to the speedy response. I don't know anyone who had intruders from this zero-day exploit.

In my mind, a true PR disaster -- having your product burn down cars and catch fire on planes, prompting every single domestic flight to cite it by name, triggering multiple recalls. That's a disaster, with real-world impact. This wasn't that. That's why I say it's hyperbolic to equate these relatively low-impact bugs to true disasters.

But but it does affect goodwill toward Apple. Apple earn most profits on smartphone sales because people trust the high quality of Apple products.