nhughes

StrangeDays said:

nhughes said:

StrangeDays said:

nhughes said:

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

By the same exact token -- just because some people experienced problems doesn't mean many or most. I've been with family all thru and after Thanksgiving, all Apple devices, and none of us were in a living nightmare because none of us experienced any problems. Sure bugs exist, but the way the techie echo chamber makes it out you'd think everyone's devices were failing everywhere. They aren't. 

If you found out that your front door lock didn't work properly, even though no actually one took advantage of it and broke into your home, would you give the lock company a pass for their mistake? The root bug in macOS is an embarrassment for Apple, and they deserve to be taken to task for it.

My iPhone X was not affected by the iOS 11.1.2 bug, but my wife's was. Took multiple attempts to install the 11.2 update because the springboard kept repeatedly crashing. On any week, that would be a bad bug. On this week, it's the capstone for an unfortunate series of self-inflicted wounds.

I'm not denying there are bugs here. But the impact has been minimal due to the speedy response. I don't know anyone who had intruders from this zero-day exploit.

In my mind, a true PR disaster -- having your product burn down cars and catch fire on planes, prompting every single domestic flight to cite it by name, triggering multiple recalls. That's a disaster, with real-world impact. This wasn't that. That's why I say it's hyperbolic to equate these relatively low-impact bugs to true disasters.

Comparing Apple's PR disasters to Samsung's is pointless. I expect Apple to be better than Samsung. Should we give Apple points for living up to the lowest possible standard?

And your conspiracy theory about balancing out other editorials is laughable. Let it go.

StrangeDays said:

nhughes said:

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

By the same exact token -- just because some people experienced problems doesn't mean many or most. I've been with family all thru and after Thanksgiving, all Apple devices, and none of us were in a living nightmare because none of us experienced any problems. Sure bugs exist, but the way the techie echo chamber makes it out you'd think everyone's devices were failing everywhere. They aren't. 

If you found out that your front door lock didn't work properly, even though no actually one took advantage of it and broke into your home, would you give the lock company a pass for their mistake? The root bug in macOS is an embarrassment for Apple, and they deserve to be taken to task for it.

My iPhone X was not affected by the iOS 11.1.2 bug, but my wife's was. Took multiple attempts to install the 11.2 update because the springboard kept repeatedly crashing. On any week, that would be a bad bug. On this week, it's the capstone for an unfortunate series of self-inflicted wounds.

StrangeDays said:

Hyperbolic piece, our week after Thanksgiving was joyous and without issue on any of our devices? What are we doing wrong??

Guessed the byline by the headline. 

"Major problems did not affect me, therefore they are not major problems."

I said Apple, the company, had a week that was not joyous. By any measure it was a public relations disaster. I am genuinely glad to hear your week was joyous, though.

One mildly interesting tidbit for those who care about these types of things (this is not unique to the Brooklyn store, but may not be widely known):

One of the reps was showing me their headphone testing area, and there are drawers underneath for accessing things like AirPods and PowerBeats and what have you, but the drawers are actually locked by some form of NFC/RFID. The rep used an iPhone in a case to unlock the drawer.

Since iOS 11 supposedly gives third-party developers some access to the Apple Pay NFC chip, but I haven't seen any real-life uses of this capability yet, I was curious. And certainly Apple would be able to provide their own in-store phones with access to the NFC chip. So I inquired.

The phone was encased in what appeared to be a Mophie-like battery pack. And the rep showed me that it had a unique NFC/RFID chip cutout on the back of the case. That back corner needs to be placed in a specific spot to unlock the drawer.

So no, oddly enough, they're not using the Apple Pay chip in the phone for some reason — they're relying on a case.

Kind of reminds me when Apple stores used to check out customers with Windows Mobile-based handheld terminals, even though the iPhone and iPod touch were huge at the time. An odd omission for the company, and something of a missed opportunity to showcase the technical prowess of their devices.

Anyhow, wasn't worth mentioning in the story, because those drawers are at many other stores. But figured I'd share here for those curious.

snookie said:

One has nothing to do with the other except for link bait.

snookie said:

Sonos One would be a far more suitable thing to talk about.  

Neither Sonos nor Amazon said anything about Sonos one sales over the weekend, so I don't have a point of reference. But if they did (or if Google did), I would report on that too. Quit it with the lame "link bait" accusations. This is an Apple-focused site, and we cover industry news within the context of Apple. because that is what is relevant to our readers.

The fact that the $30 Echo Dot outsold all other Echo models says just as much about Amazon's customers as it does the market for these devices. Readers are free to draw their own conclusions. If you don't think that the HomePod delay is relevant, fine, let's debate it here without disparaging the website.