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  • Failed iOS 10 installs force users to plug into iTunes for restoration of 'bricked' device [u]

    It's true, mine just got bricked. Lol. it's not a big deal, but users should know to have a back-up and iTunes access.
    jbdragonwelshdogwatto_cobra[Deleted User]
  • Disaffected Apple Upgrade Program customers can now call support for iPhone 7 order help

    bmc-atx said:
    The problem is that people currently in the Upgrade program received worse access and inferior to new iPhones compared to people who weren't in the Upgrade program. This isn't whining about not receiving preferential treatment. 

    I am not currently in the Upgrade program but purchased my new iPhone last Friday morning through the Upgrade program. After reading about this mess, I have decided to cancel that order and go to one of the retailers selling new iPhones. I don't want any part of the Upgrade program so long as Upgrade customers receive inferior acces to new iPhones at product launch. 
    Start move. This is a big regret. At the time, it seemed like a no-brainer. Little did I know that Apple would supple no brains to make the program work for its customers.
  • Disaffected Apple Upgrade Program customers can now call support for iPhone 7 order help

    sog35 said:
    appleluvr said:
    As I wrote to you on Friday, I am in the upgrade program and at 3AM, there was no stock (well - unless I wanted rose gold). So now, I called as this article suggested, gave the automated attendant the reason why I called, and received the message "due to high call volume, we cannot take your call" and was disconnected.

    The "high quality" Apple experience continues, lol.
    Since when do upgrade program participants have extra perks that the rest of us don't?

    Why should upgrade program participants get a better chance of getting a launch day phone then the rest of us that are paying $900 upfront?

    You need to stand in line just like the rest of us.

    You don't understand. I was up at 3AM when the order line opened, but people in the upgrade program went to a different portal that had little stock - no jet black phones at all in the D.C. metro area and only a few 7 Plus phones in the entire area. So in fact, we were put at the end of the line. More than that, it didn't allow you to be put in any cue for any phone beyond the 17 September delivery. So people that didn't go through this program may not be getting their phone on Friday, but they are in cue to get one when it is available. People in this program can't get into that cue at all. So, I went to the Apple store and asked the manager if I could buy one, then bring it into the store to have it put on the program, but the answer was no. They was this is going, I need to wait until the store has stock. That could be early next year, at which time I won;t bother to upgrade at all.

    This is the first time ever that I have not been able to order a phone on the first day. I have had every version of the iPhone since day one, so it is a bit frustrating to be treated this way.

  • Video: See Apple Maps in iOS 10 in action, with recommended stops along route & saved parked car lo

    mackymoto said:
    Bad, bad, bad!! You are showing the driver thumbing through the app with one hand while at the same time driving the car!? Are you trying to get everyone killed?

    Complete silence and inaction from AppleInsider despite several complaints about the video posted here. I wonder if this is one of those situations where they think that they are a "good driver" and would never get into an accident? Or maybe they think that a "video can not kill people". Either way, this entire article and the lack of a prompt response to the complaints here and elsewhere is enough to push me to never visit AppleInsider again. I expect much better from one of my favourite online publications, but maybe that's the problem.

    Yes. it is shocking to say the least. But it is also a potential legal issue if the state where this was recorded has a statute against using your cell phone while driving. It's unbelievable that this is still up. Stubborn, immune to comments, or too proud of their own work? 
  • Video: See Apple Maps in iOS 10 in action, with recommended stops along route & saved parked car lo

    ARE YOU KIDDING ME?!? This video shows using this app while driving?!? That's worse than texting and an absolute disgrace that Appleinsider would even post it. In 2014, 3,179 people were killed, and 431,000 were injured in motor vehicle crashes involving distracted drivers. Now they are illustrating distracted driving for us with not a care of other drivers safety. Why in the name of God would this website promote it?