chaicka
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'Sign in with Apple' mandatory for all apps with third-party sign-in options
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Apple releases sixth developer beta of iOS 12.3 to developers for testing [u]
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BMW owners unable to access CarPlay due to apparent subscription service outage
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Former Apple retail head Angela Ahrendts upset 'finely tuned balance'
In the last 2 years of visiting various Apple Stores around the world while traveling, I definitely noticed the declination in the quality of staff, specifically on knowledge, especially on Apple's own products (e.g. HomePod actually supports a line voltage of 100V to 240V AC, regardless of what plug it comes with). Yet no Apple Store staff at those I visited in 2019 was able to accurately answer my query. This differs so much from the experience I had several years ago where you walk in to an Apple Store and ask questions about Apple product, they are so well-versed that it amazes you. Example: In the year of iPhone 5, I travelled to Hong Kong for work and lost it one of the days. Got to an Apple Store at IFM, seek help to get the IMEI number as the police required it and I had no means to get that info. Got the info I needed after awhile. Got a replacement phone where the sales lady was even able to confirm that it is the same model as those sold in Singapore where I resides in (since there are a few different models due to different 4G bands/frequencies). Excellent service and knowledge of every staff who helped get me through that ordeal.
Now - Apple Store is just so different and certainly some 'magical elements' are now missing!!!
PS: The current Apple Store is not all bad. I like the schedule-based process so I dun waste time traveling to an Apple Store only to wait another hour to be serve (since it is always - every single day, overwhelmed with customers either to buy, to learn or to repair/replace). It used to be such a pain to be burning time away endlessly without a clue how long before you get served. Now, this part is much better. -
The Samsung Galaxy Fold doesn't look like it's coming back any time soon
bulk001 said:People are always critical that Android makers are copying Apple. What innovation has Apple brought to iPhones recently? Thinner - yes, a newer camera - yes, increased speed in opening Safari - yes. Higher pricing to make it look cooler and more exclusive to the editorial writer here who says higher prices are better - yes. Beyond that? Not much between my current iPhone and the 6 I have as a backup.