zroger73

minisu1980 said:

zroger73 said:

I'm on my second HomePod since launch. The first one had a problem where Siri became hard of hearing after hours/days of use. Apple refunded my money and I bought another one at a retail store. Unfortunately, it does exactly the same thing. When Siri starts going deaf, all I have to do is unplug the HomePod and plug it back in and the operation returns to "perfection"...for hours or days. Apple couldn't solve my problem with the first one, so they refunded my money. They haven't been able to figure out why the second one does the same thing, either. All I get is escalations to another department who calls back a few days later and I go through the same "infinite loop". I had hopes the 11.3 update would resolve this issue, but it didn't. I also don't like how Siri answers me too loudly at times and too softly at others independent of the volume setting. The sound quality is impressive, but the voice control makes the product too frustrating for me. My "workaround"? I plugged the HP into a digital timer that turns off the power for one minute each day.

When it works, it's well worth the $349 I paid for it. However, having to cycle the power to get it to work is unacceptable. I find myself using my Amazon Echo devices more often. Even though the sound quality is much lower, Alexa doesn't have a hearing problem.

I can confirm that I have had exactly zero of the problems you are describing, maybe check your power/wiring situation occasionally electronics can act funny if the power to them fluctuates.