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Excellent customer serviceA week ago (last Friday) I approached my local AppleCentre with my iPod which wasn't retaining it's battery charge. The AppleCentre explained that wh…
... . Fantastic customer service! I for one am a very happy Apple customer ... -
Problem with Apple Customer ServiceHello guys. I'm in France and I have a problem with apple's customer service.<br /> I've bought about Christmas a beautiful Titanium 550. But the bat…
... a problem with apple's customer service. I've bought about ... legal action? And is the customer service in the USA more ... -
unhappy customerI have owned a mac since 1990 and until these past few months have never had a complaint. in march of this year i purchased a cube. now, of course i …
... well as customer relations. the technicians are stumped and customer relations keeps ... -
I.T. Companies w/ GREAT Customer Service!I have the first to contribute: A couple weeks ago, I bought my new <b>Handspring</b> Visor Edge, and from the get-go the backlight didn't work and …
... you recommend simply on their customer support/repair service? [ 04-09 ... -
Apple's Customer ValueI am very much a dedicated Mac User. Although I try to be open minded, I just can't help finding everything about Microsoft Windows incredibly frustr…
... these resources and exhibit this customer value in more of their ... -
imac G5 and customer support (whinge)What is going on with the new imac and how does Apple plan it?s production? I have now been waiting for nearly 7 weeks on my order and there is still…
... I have phoned Apple?s customer support they simply cannot tell ... -
customer contact pet peeveshere's one for you... when large corporations fail to have any way to contact someone via their web site, or bury the form / link in such a way as to…
... has no way, from their customer service line, to actually talk ... the number is STAFFED by customer service REPRESENTATIVES) anyway, back to ... -
Terrible Philips Customer Service and My E-mail to the CEOI e-mailed this to Paul Zeven, CEO of Philips North America, this morning. The letter and timeline tell the whole story. What do you, dear AI reade…
... just don't trust your customer service personnel any more. Could ... -
Great customer serviceI just want to let it be known that not all wireless customer service is evil:<br /> <br /> I just hung up with Cingular, having a problem with my ha…
... known that not all wireless customer service is evil: I just ... -
AmTech: Apple 'rare' company building customer trustWhile some investors may be concerned with weaker retail sales reported by Apple Computer on Wednesday, analyst for American Technology Research see …
... company's strives to develop customer trust. "We are not too ... longer-term success by developing customer trust." The Wall Street analyst ... -
Apple Store customer receives upgraded Mac miniA European Apple store customer who ordered a single-core Mac mini desktop computer this past weekend was surprised to find that he was shipped a dua…
A European Apple store customer who ordered a single-core ... a post to MacBidouille, the customer said he ordered a 1 ... Mac mini Core Solo," the customer said. Recent reports indicated that ... unclear whether the Apple store customer's order was a mistake ... -
Looking for a good business customer database program for the MacI have a online retail business and am working on always expanding my customer database. I never really had an organized system on the PC but now th…
... working on always expanding my customer database. I never really had ... I can simply do a customer database in. Basically what I ... , keeping track of customer mailing lists for newsletters, create customer mailing labels ... -
Zune Customer Support: The house is on FireMicrosoft is having a hard time supporting the few Zune users they have...<br /> <br /> They're main customer support is a blog!<img src="/images/smi…
Microsoft is having a hard time supporting the few Zune users they have... They're main customer support is a blog! Read here! -
The quality of Apple's Customer ServiceOk, I've gotta say, I've always been impressed with Apple's Customer Service, and that has just been reaffirmed (yet again)! I ordered a refurbished…
... been impressed with Apple's Customer Service, and that has just ... finally got through to a Customer Service guy, I found out ... been gifted to me "for Customer Satisfaction," as he put it ... choke and die, to their customer support, Apple's got it ... -
progressive tech: yes. progressive customer service: noi purchased an iPod click wheel for my daughter one year ago for xmas. three days ago she comes to me and says her iPod won't turn on. I plug it into…
... crappy as wal-mart understands customer service. i have always stood ... -
Apple Customer Service access number with feedbackJust saw this on Consumerist.com, thought I'd pass it along.<br /> <br /> <a href="http://consumerist.com/consumer/apple/help-improve-tech-support-at…
... to gather info on their customer service. You call the number ... -
Looking for a good customer database program for businessI own a home based business and am looking for a good customer database program for the Mac. If necessary I can use one under Windows but much prefe…
... am looking for a good customer database program for the Mac ... customer address/phone number/email and notes such as what products customer ... -
A story of Apple, my iPhone, and perhaps the best customer support I've ever recievedI posted a comment a while ago about how unbelievably angry I was at Apple for not having a repair option for the screen, seeing as I had just droppe…
... 's quest for a perfect customer experience), a service detail sheet ... , I can't believe that customer service like this actually exists ... but you've earned a customer for life. -
Apple, Dell slip in latest customer satisfaction rankingsOverall customer satisfaction with the PC industry fell slightly during the second quarter of the year, with the majority of the decline coming as a …
... cited American Customer Satisfaction Index (ACSI) data that showed overall customer satisfaction ... suffered the largest plunge in customer satisfaction during the second quarter ... in the industry (67). 2007 customer satisfaction rankings for PC manufacturers ... -
Does Apple Listen to Customer Feedback?Does Apple really listen to customer feedback/suggestions/enhancement requests sent through its feedback page?<br /> <br /> Has anyone ever received …
Does Apple really listen to customer feedback/suggestions/enhancement requests sent through its feedback page? Has anyone ever received a reply or follow-up email for a suggestion, bug report, or enhancement request sent through Apple's feedback page? -
Great Apple Customer Service ExperienceLast night I ordered a refurbished black Macbook. The price was listed at $1299. Today after the release of the new Macbooks and Macbook Pros the pri…
... do for me. The first Customer Service rep did a bit ... credit card to call their Customer Service Dept. to see if ... -
Apple sets new standard in customer satisfactionCustomer satisfaction in the personal computer industry suffered another series of declines last quarter, though one standout was Apple, Inc., which …
... satisfaction survey. The American Customer Satisfaction Index second quarter ... consecutive drop in overall customer satisfaction with the PC ... largely a result of customer dissatisfaction with Windows-based ... point to 75. Meanwhile, customer satisfaction with the e ... -
4th iPhone, 3rd replacement. Worst experience with Apple customer supportSorry to write such a long post, but I feel compelled to tell someone about what has happened to me over the past few weeks of dealing with Apple.<br…
... thinkof myself as, a valued customer. On a more positive note ... -
Apple trumps Windows PC makers in customer experience studyApple's reputation has been polished with a new customer experience study from Forrester Research that shows happiness and overall satisfaction with …
... been polished with a new customer experience study from Forrester Research ... major Windows PC builders. A Customer Experience Index report from Forrester ... pay more for less, the Customer Experience Index suggests that any ... -
Apple tops in PC, DMP and mobile phone customer satisfaction in JapanGfk Market Service Japan has released the result of their annual customer satisfaction service.<br /> And Apple products topped in desktop PC, mobile…
... the result of their annual customer satisfaction service. And Apple products ... -
Briefly: Mac customer satisfaction, Apple-Beatles rumorIn speculation that appears to be based on date only, The Beatles-Apple rumor has returned once again; and Apple wins yet another customer satisfacti…
... Apple wins yet another customer satisfaction survey, despite a ... customer satisfaction In a new study from The American Customer ... its PC counterparts in customer satisfaction. The Mac-maker ... outperforms its competitors in customer satisfaction and service. For ... -
Customer relationsAn example of the continuing friction with Apple devotees.<br /> Do Customer Service always have to take the offensive?<br /> <a href="http://nihonca…
An example of the continuing friction with Apple devotees. Do Customer Service always have to take the offensive? http://nihoncassandra.blogspot.com/2...-hate-you.html -
Apple tops PC rivals in customer experience, but iTunes lags behindIn a recent survey of customer experience, Apple ranked above its main competitors in the personal computing space, but consumers found iTunes to be …
... a recent survey of customer experience, Apple ranked above ... and Amazon. In the new Customer Experience Index of 133 ... VP and principal analyst of customer experience with Forrester. Even if ... carrier last in terms of customer satisfaction. The Forrester study ... -
Apple limits iPad preorders to two per customerApple on Friday began accepting preorders for its multimedia iPad -- both the Wi-Fi and 3G models -- with reservations limited to two per customer an…
... reservations limited to two per customer and free hardware delivery on ... is not available in a customer's area, the iPad will ... -
Apple store customer service*****APPLE HAS HORRIBLE CUSTOMER SERVICE. I bought the ipad wifi version about a week ago and decided i wanted the 3g model. So i drove back to the …
... APPLE HAS HORRIBLE CUSTOMER SERVICE. I bought the ipad ...
