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Apple VP departs amidst Apple Care reorganizationThe top dog of Apple customer support has exited the company ahead of significant changes to the struggling program.<br /> <br /> Mark Wilhelm, forme…
The top dog of Apple customer support has exited the company ... the company's Apple Care customer support division, which sources said ... company continues to outsource its customer support to locations in India ... -
Analyst survey delivers proof of iPod 'halo' effectApple stock is on the rise once again, as analysts raise their target prices and provide support of an iPod 'halo' effect.<br /> <br /> Shares of App…
... he believes high levels of customer satisfaction with the digital music ... -mouth wildfire that generates new customer interest in Apple products," he ... -
Head of Mac hardware leaves AppleAnother week, another top level exec departs from Apple's Macintosh division.<br /> <br /> On Monday, November 8th, the vice president of Apple's Mac…
... vice president of Apple Care customer support. [ View this article at ... -
First Canadian Apple Store confirmed for Yorkdale Shopping CenterExclusive - Canadian Apple fans seeking a hands-on shopping experience will have to look no further than the Yorkdale Shopping Center come mid-2005.<…
... TV for a year? Do customer compliments make you beam like ... -
The future for AppleThe iPod/iTunes success for Apple is formidable. I would therefore like to open up for a discussion on the longer term implications. Here is my start…
... be dropped, so that the customer base will grow even more ... -
Poor ServiceHi All,<br /> <br /> Wondered if anyoone would be able to help me here. I purchased an ibook last year only to learn the video board was subject to …
... can't we expect better customer service from apple? Is this ... -
MCE Technologies upgrades...I just wanted to ask if anyone has had any experiene with MCE Technologies upgrades, especially the iBook. I sent my iBook G3 to them almost six wee…
... a polite e-mail to customer service telling them the above ... -
No extended warranty for Wyoming iPod buyersConsumers in Wyoming seeking an extended warranty for their iPod or Macintosh computer are politely being turned down and asked to phone Apple for mo…
... that your customer is not an education or business customer, explain that APP for the customer's product ... the inconvenience and ask the customer to call Apple in a ... -
iPod Christmas!So, looks like those rumours regarding short supplies of iPods for the Christmas market may be true. GF got this email about 20Gb iPod she had ordere…
... my prezzie... "Dear Apple Store Customer, Thank you for shopping at ... -
Apple To From "AppleMoble"?Sorry, thread title should read "Apple To Form "Applemobile".<br /> <br /> Found this fascinating story on line from CanalPDA.com. Sou…
... brand, value added services and customer service on top of other ... -
iPhoto book service personal opinionhey, folks, i realized that no one seems to have ever reviewed apple's iPhoto book service, and since my wife and I used the service for our sister-i…
... , let it be known that customer service with the books is ... an impossible chore, perhaps their customer service is awful... who knows ... -
Analyst: Apple music business to grow to more than $5 billion by '06One analyst expects Apple to nurture its music division into a $5 billion business by 2006 through expansion of its iTunes music technology to new de…
... audio content to monetize [its] customer base," Lidberg said. He added ... -
Tivo vs. Eye TVHi all.<br /> <br /> My Eye TV seems to have died. While I've been in contact with el Gato customer support, I've been considering getting a Tivo. …
... in contact with el Gato customer support, I've been considering ... -
One of the best reasons for no keyboard and mouseThe size of the Mac mini box.<br /> <br /> Bulks add to shipping costs and storage costs. Because of the awkward relationship of the size of a keyboa…
... the total cost. For the customer, when it comes to in ... to find out if the customer needs one or not. -
actual conversation from the phone lines at appleMy friend works as a customer service rep for the Apple Store online. He posted this on <a href="http://www.livejournal.com/users/poetryslam/449919.h…
... moment... (long pause)... uhm... sir? CUSTOMER "yes?" ME "are you ... uhm... they've got profanity." CUSTOMER "can you please just ... one says, 'april is...' uhm..." CUSTOMER "yes? please tell me ... has.. uhm... the f-word." CUSTOMER "(mumbles something)... i can' ... -
PGP Install ProblemsI have had some serious problems installing PGP 8.1 on a G4 running 10.3.7. The program installs OK up to the point of sending the key to PGP's serve…
... . Yes, I've contacted PGP customer support and am awaiting a ... -
iPod shuffle leaves eMac, iMac G3 users hangingApple Computer's newly designed iPod shuffle digital music player is not directly compatible with the USB port on some computers, including the compa…
... . Representatives from Apple's AppleCare customer support group said the issue ... -
Powerbook In-Warentee Repair shaftApple customer relations over-rode the decision of the technician at the service depot and my laptop will be repaired free of charge. I am very happy…
Apple customer relations over-rode the decision ... -
MacMini vs. Dell: True ComparisonSomebody mentioned in another thread (can't find it) that they were looking to convince somebody (probably a relative) to buy a MacMini, but that pot…
... a MacMini, but that potential customer had hear negative comparisons, and ... -
Cell Architecture explainedFor those who don't know are those who want to know more:<br /> <br /> <a href="http://www.blachford.info/computer/Cells/Cell0.html" target="_blank">…
... all the applications their primary customer base uses and whatever core ... -
PocektMac (Pro or Lite) or Missing Sync?My girlfriend recently won a Pocket PC (iPaq) and I'm currently urging her to get a Mac Mini. I need to find the best syncing software so she doesn't…
... on Version Tracker and the customer reviews are completely useless. It ... -
Target pulls Mac mini from online storeDays after placing Apple's Mac mini up for sale on its web site, Target has removed the product, citing availability concerns.<br /> <br /> Just four…
... buyers, ranging from the average customer to small resellers. In an ... -
Looking for CPU Accelerator AdviceHi, I have a Sawtooth AGP G4 PowerMac Tower running currently with a Sonnet 1.0GHz G4, and it works fine. I've been waiting patiently for Apple to c…
... have terrible customer support and responsiveness, Sonnet has good customer support but ... , OWC seems to have great customer support but lower quality cards ... 've been reading xlr8yourmac's customer comments, and lately it appears ... -
Question for software industry folksThis is a question for those of you who work in the software industry.<br /> <br /> Is it common practice to sign a non-competition agreement as a te…
... who is or was a customer of Employer during the Term ... -
Class action suit accuses Apple of unlawful practices, misappropriation of trade secretsA class action lawsuit has been filed against Apple Computer with two classes, one for Apple resellers and the other for consumers, AppleInsider has …
... to the reseller or end customer. They say Apple has not ... a month to repair a customer's iBook, the suit says ... and using it to develop customer lists for its own in ... -
Steve Jobs makes surprise visit to SoHo Apple storeApple chief executive, Steve Jobs, on Thursday made a surprise visit to the SoHo Apple retail store located in downtown Manhattan, reports the New Yo…
... ," an employee groused to one customer. "I only found out he ... -
contact manageranyone know of or use a good contact manager/crm that works on osx?<br /> <br /> i used ACT at my last job, which was perfectly solid. but i'm workin…
... cold calling and plenty of customer relationships to manage. any suggestions ... -
Does Yahoo have a phone number?I need a customer service phone number if there is one. Thx
I need a customer service phone number if there is one. Thx -
Apple to boost standard Mac memory alongside Tiger debutBy mid-year, Apple is likely to include a minimum of 512MB of RAM in each of the Macs it sells, double the amount of standard memory shipping in most…
... equate the two. ?Apple's customer base has a higher concentration ... than another PC manufacturer's customer base,? the analyst told AppleInsider ... -
Apple battling new scrolling TrackPad woesInternally, Apple has acknowledged a problem with its newly designed scrolling TrackPad currently shipping with its new PowerBook G4 models.<br /> <b…
... . MacInTouch, a website which documents customer experiences with new Apple products ...
