Microsoft retail store gets odd viral marketing buzz

Posted:
in Genius Bar edited January 2014
In a cost effective effort to draw attention to the new Mission Viejo Microsoft Store, a new viral ad campaign is gushing about fun retail employees who start spontaneously line dancing to the Black Eyed Peas.



Microsoft drew initial crowds at its retail store launch by giving away hundreds of dollars worth of software, free concert tickets, free merchandise with new PC purchases, and by making significant charitable donations. But to keep interest up during tough times, things are now on a budget.



BradSlavin.com, a domain which was once parked as a search engine optimization page, has transformed to become a randomly written blog of a 35 year old man who excitedly writes generic copy about unrelated topics under the title "Subtle Persuasions."



The URL is just one of ten dozen domains run by Brad Slavin, who calls himself the "chief conversion officer" for a search engine optimization company that opened earlier this year. After two months of a few fake posts highlighting such professional milestones as the blogger's first "Facebook FML," Slavin posted a completely spontaneous dance routine that happened to bust out during his first visit to the Microsoft Store.



The visit wasn't even intentional, ostensibly. Slavin wrote that he saw the store was open while walking through the mall. "I guess I have been disconnected from the [Windows] platform for quite a while because I did not even realize that Microsoft had store but I have heard so many great things about Windows 7 I just had to check it out. I half expected the store to be a bland uninspiring cheap knockoff of an Apple Store, but WOW was I in for a surprise."



Something special in the air



Slavin wrote that "From the moment you first step through the door you can feel it, something is special, something is electric in the air. So many smiling faces, so many people engaged and fully committed to the experience and NO I am not just taking about the employees the nearly sixty shoppers in the store were having a riveting experience interacting with what is clearly the future."



After pitching the two products Microsoft doesn't sell in its retail stores, "Project Natal" and the $10,000 Surface PC, Slavin wrote that "Mid way through our visit the entire store broke out into song. Now I have seen this gimmick before at Coldstone Creamery and I know how they have been criticized in the media for it, but here it did not seem forced nor contrived, I would honestly say that this was the staff letting go, having some fun and not taking the brand all to [sic] seriously."







Double bypass



Slavin added "I was absolutely floored by this experience, Microsoft has made a bold move to capture new market share. I ordered a copy of Windows 7 Ultimate edition ? I have been a hard core Mac person for the past five years, I completely bypassed the Windows Vista experience but something is telling me that I am at a precipice looking directly into the future. Oh, and I just canceled my order for the 27inch iMac quad, I need a little time to think it over."



Another thing Slavin should think over is writing ad copy that says he "completely bypassed the Windows Vista experience" while the rest of his blog, including a "related posts" link just below the text, says things like "Windows Vista has been in development for roughly five years and I have been actively involved as a beta tester for the last few months" and "Windows Vista Ultimate is the perfect solution for a mix of multimedia and productivity."



Slavin's stilted video astroturf was mocked by Engadget, which compared it to Microsoft's "Rockin' Our Sales" Vista SP1 promo in "creepiness" and the Windows 7 Party campaign in terms of being "overly controlled."







Slavin linked back to Engadget, noting that "some of those comments are scathing," but Slavin's own blog is full of criticism from around the world, including a French post saying "Viral marketing FAIL: Oh My God. C'est pitiable." Reader Jake simply wrote "how embarrassing for Microsoft."
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Comments

  • Reply 1 of 126
    dluxdlux Posts: 666member
    Be sure to check out the woman in the white shirt shop-lifting an item at the 2:15 mark.
  • Reply 2 of 126
    gazoobeegazoobee Posts: 3,754member
    I don't see this as a fail at all, but it is good to see someone finally point out it's essential fakey-ness. This video is obviously part of a campaign and after three days in the news, it's nice to finally see someone point it out.



    Not that I ever really agree with the industry shills over at Engadget, but I don't see how this is "cringeworthy" at all. Boring maybe, but overall nothing to get upset about.
  • Reply 3 of 126
    What would happen if a customer needed some assistance? "Oh Sorry, we are busy dancing instead of DOING OUR JOBS"
  • Reply 4 of 126
    Painful to watch. Seems so forced.
  • Reply 5 of 126
    How about, instead of dancing. They, y'know, help the customers?





    This kinda comes across like your older uncle trying so painfully to be hip.







    Edit: Damn, Loony beat me to it.
  • Reply 6 of 126
    Quote:
    Originally Posted by Dlux View Post


    Be sure to check out the woman in the white shirt shop-lifting an item at the 2:15 mark.



    Small cost for a viral advert!!



    Seriously, she must have known people would be videoing this. Wonder if M$ will take any action.



    What I did find clear in the video, is how mush M$ has ripped off the style of Apple stores. Tables with stools, the actual layout of displays, even the display unit which this woman shop lifted a product from is identical to Apple's.



    Personnally I think this viral will backfire as people see the M$ rip-off.
  • Reply 7 of 126
    reminds me of when you go to red robin or chuck E cheese and they dance for you on your birthday.
  • Reply 8 of 126
    Quote:
    Originally Posted by Dlux View Post


    Be sure to check out the woman in the white shirt shop-lifting an item at the 2:15 mark.



    yep. i was busting it. notice how she catches the employees turning around (and about to catch her) so whee she starts dancing with them.



    as for this Brad guy, he's a shill. his blog, his youtube page. it is too praising to be anything but.



    oh and having someone with a camera and a youtube page show up right as just the right song pops up, yeah it wasn't staged.
  • Reply 9 of 126
    Quote:
    Originally Posted by Dlux View Post


    Be sure to check out the woman in the white shirt shop-lifting an item at the 2:15 mark.



    That made my day! No one could check her out, they were all dancing.
  • Reply 10 of 126
    what the hell is wrong with these people?
  • Reply 11 of 126
    Suddenly all the staff who jumped ship from Apple to Microsoft realise their mistake.
  • Reply 12 of 126
    paxmanpaxman Posts: 4,729member
    Quote:
    Originally Posted by AppleInsider View Post


    Slavin wrote that "From the moment you first step through the door you can feel it, something is special, something is electric in the air. So many smiling faces, so many people engaged and fully committed to the experience and NO I am not just taking about the employees the nearly sixty shoppers in the store were having a riveting experience interacting with what is clearly the future."



    Slavin - First off - you're an idiot. Secondly - If I walked into a computer store and felt 'something electric in the air' I'd leave really fast. If a bunch of clumsy unfit looking people in bright shirts started spontaneously dancing, I'd run. How fucking embarrassing would that be? If this is an attempt at viral advertising I'd also be embarrassed. If I was MS I'd be offended and insulted. Why would you belittle the people who work for you? Why would you depict yourself as a complete dork?
  • Reply 13 of 126
    hahahahahahahahaha
  • Reply 14 of 126
    Quote:
    Originally Posted by Dlux View Post


    Be sure to check out the woman in the white shirt shop-lifting an item at the 2:15 mark.



    I don't know, it looks like she just had a magazine or something.



    Anyway ... with the music so quiet that you can just hear the clapping, this looks like some kind of weird aerobics routine.



    I wonder how many of the customers were planted there to make the store look busy.
  • Reply 15 of 126
    bahahahahaahahahaahahaahahahaah
  • Reply 16 of 126
    Aw, c'mon guys. Don't be so harsh. The Softies are allowed their fun too.... such as it is.... er.....
  • Reply 17 of 126
    A spontaneous dance that is choreographed by 20-30 people? Only in a Microsoft world.



    And if anyone doesn't think this Slavin person is not a paid, Microsoft freelancer, employee or whatever, then I have a bridge in Brooklyn to sell you.



    But so many fall for this crap. Scary.
  • Reply 18 of 126
    Judging by the 1.5 star rating on the video, I'm willing to bet this was an epic FAIL in letting the world know this happened.



    Canceled your 27" iMAC because of that? What horse shit. And even if you were being honest about the atmosphere in the store, uh, who do you think they copied with the colored shirts and store layout and...
  • Reply 19 of 126
    Retarded. Like most of MS' marketing attempts, whether internal or external.
  • Reply 20 of 126
    How ironic that Black Eyed Peace makes all their music (including the song that was played) on computers by the rival vendor in the same building (as with all other artists.)
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