How do you know this? Did you get an email or is that a quote from customer service?
I have called a 4 times in the past week and a half, and they keep saying they don't know an estimated ship date because it's 'back-ordered with the manufacturer".
My order status page still says:
Estimated Ship Date: on or before 05/30/2003
The reps on the phone have been useless - it's pretty frustrating. Also, knowing that people who ordered after me (I ordered on 5/15) have received their orders...
I emailed this morning and I received this:
Thank you for contacting Dell Customer Care.
I apologize for the inconvenience caused due to delay in order.
I reviewed your account information in our database and I show
order number 353056295 is currently in backorder. We are unable
to provide any estimated ship date for the ipod since the item
is not available in stock. If you wish to change or cancel your
order for the same then please contact our sales department at:
If you have any further questions or concerns, please visit the
following website to contact us.www.DellCustomerCare.com
Thank you once again for choosing Dell Customer Care. Have a
Anyone else not receive their order yet?