Please spend less time making points that have already been fully adressed on this thread, this forum and elsewhere. In short, it was clearly demonstrated that calls are dropped by handsets afflicted with the reported problem.. clearly and categorically... on this thread and others on the forum.
So, just apply yourself for a few minutes and actually read the damn thread in which you post. You are wasting time.
Again, perhaps it is *you* that should basically stop telling others what to do and how to post. You are being rude, and contributing nothing to the debate/conversation at all yet you are accusing me of the same? Get a grip.
At the time I posted, what I said was accurate, other than replying to your persistent attempts to insult me, I haven't bothered reading the thread after that, since everyone is blathering about stuff they don't understand and contributing very little information wise.
So stop making everything personal and running me down (please), and the whole thread will be better off. You should be asking yourself what kind of a person is it that feels they have to "police" the thread and insult others and why you fall into that category. The personal insight you may gain is worth more than all the power you are feeling now by dumping on complete strangers over something you have almost no knowledge of.
Sorry, I haven't read all the thread but I'd like to say that the new iPhone is quite simply stunning and the screen no longer looks digital as such it looks more, to use an analogy, analogue. It's remarkable. It's the first screen I have seen that no longer looks like a computer screen as such.
So, I am thrilled with it and delighted that Apple got there first. They recognized that once you get to a certain point a whole new experience happens. That blows out of the water having say, an extra inch of screen real estate.
So it is with dismay that as far as my experiences have appeared to show that there is a fundamental design or construction fault with what I think will turn out to be very large numbers of 4's. Having repeatedly tested holding the lower part of the phone in my palm and then holding the phone higher up or not all and to have had with such consistency such a major disruption in signal spells real difficulties for both Apple and users who don't want cases.
Over the years I've had iPhones I only seldomly have used a case. They add bulk and weight, they often collect dirt, they can scratch your phone, take away from the aesthetics, make mounts for cars etc not fit and perhaps the worst of all make you complacent about looking after your phone.
That said, I with this phone will have to as things stand get one, as resting the phone in the palm of my hand is for me the only natural and comfortable way to use it the vast majority of the time.
Maybe Apple's "patch" will solve this issue soon. I'm hopefull that it'll be resolved quickly but a few words from Steve's email account would still be welcome.
Personally, before I buy a case I'm going to try a small piece of electrical tape over the bottom left gap and see if that helps.
That doesn't sound like a very aesthetically pleasing solution.
i just talked to an apple rep and he said wow i didnt realize till now i just tried on an iphone 4 we have here then said hmm ill get a senior advisor the senior advisor said that they have been making reports to the engineering dept all morning and i would get a call back from them on what they r gonna do to resolve this
I can get my phone to drop to no bars if I try hard enough but it doesn't happen just holding the phone as I usually do.
I would get the device today anyway given that one of two things will happen:
1) You get a new phone when a hardware fix is available.
2) You get a gift card and probably a free bumper.
I was intending on a good case anyway and a new phone a couple months from now or a gift card or both would be fine.
Sure 600,000 checks is a lot to write but my belief is that Apple would do it rather than suffer the blow to its reputation.
Please stop saying "free bumper" as a solution. Several other users have said this alot also, and it is not an option. I don't want to hear the phrase ever again if at all possible. Not even if they pair it with a gift card. The actual problem needs to be fixed. I don't want compensation, and I don't want to be forced to use a case to make it work.
If this is not a software issue so that they can fix it by tweaking how the cell radios function, or manage power, or some other software issue that they can fix through software update, then the only solution is for Apple to replace any malfunctioning units.
Got a new one in our office yesterday- Tested the phone and it exhibits the same issues that have been reported. I ordered the bumper with the phone, but who the hell knows when that will show up.
Yes, this is an issue...but without using it for awhile it remains to be seen how seriously the service will be affected. AT&T/Apple have plenty of these issues already with the iPhones out there.
I don't give a hoot what the bars say....will this happen often in real-life, everyday usage?? I've had full bars on the 3GS and not been able to make/receive calls a few times a week. All the iphones (3G/3GS) we have in our office have these same issues. Is is the phone or the service? Both.
They (Apple) have stressed the 'Enterprise' features, but if you cannot make a phone call...who gives a crap about the extra stuff. The Phone part of the iPhone sucks- It remains to be seen just How Bad it will be with iphone4. Did I order one? Yes. I'm not a hater...I'm just tired of being disappointed.
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
First of all, why would you do that? Spending $200 - $300 for a phone that shouldn't have any design issues (we should be going forward, not backward) just to paint nail polish on!?!?! That's ghetto.
Second of all, nail polish will just come off quickly anyway. And your pockets/pants/hands will smell like nail polish.
Well, after waiting 5 hours in line for my iPhone4, I was actually surprised by the reception issue. Clear as day, when holding in my left hand and focusing on the bottom-left corner of the phone, the bars do in fact begin to slowly disappear. But here is the kicker... so far, it does not seem to affect my phone calls. I can still make/receive calls just fine. I'm going to wait to see what Apple comes up with on this before I kick & scream like certain other posters.
On the review side, this is a downright phenomenal piece of software & hardware engineering. The call quality is so much better than my old 2g iPhone and (in San Francisco) I was getting 5-bars and the 3G network was very stable and fast. The retina display is as advertised. Very sweet!
The dropped-bars issue will warrant my continued attention and I'll post later next week. I'll put my faith that Apple has an idea what's going on for the time being as I had ALWAYS had excellent service and they back up their products verbatim. I'm curious about the result.
Until then, I'll continue enjoying this wonderful piece of technology.
Please stop saying "free bumper" as a solution. Several other users have said this alot also, and it is not an option. I don't want to hear the phrase ever again if at all possible. Not even if they pair it with a gift card. The actual problem needs to be fixed. I don't want compensation, and I don't want to be forced to use a case to make it work.
I'd guess that full refund might be offered too if it bothers folks that much.
Thus I am not adverse to folks kicking and screaming at Apple.
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
Maybe try a small test area first, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
Awsome! Someone pays $499(unbundled price) for what is being hyped as the coolest phone on the market, then they have to put $2 nail polish on it every week if they want to make or receive calls.
Maybe try a small test area first, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
Remember that the metal wrapping the exterior is supposed to be part of the antenna system, not just the bars on either side. My guess is combination of both skin contact with the bare metal AND blocking of the bars.
Some users have experienced poor signal and dropped calls when holding Apple's new iPhone 4 in their left hand, which makes their palm cover a seam that separates the device's two perimeter radio antennas.
When Apple announced the iPhone 4 earlier this month, the company revealed that the metal band around the outside of the device has breaks in it to allow the multiple antennas inside the device -- for cellular service, Wi-Fi, Bluetooth and more -- to establish connections. The larger metal piece on the right side of the phone serves as the GSM/UMTS cellular antenna, and the smaller portion on the left side is responsible for Bluetooth, Wi-Fi and GPS.
For some, covering -- or even just touching -- the point where the two antennas meet on the left side of the phone can cause loss of signal (via Insanely Great Mac) and even dropped calls. The reports suggest that the issue is worse than the problem described by Walt Mossberg of The Wall Street Journal.
In his review of the iPhone 4, Mossberg said that the device sometimes registers no bars, or fewer bars than the iPhone 3GS, even though a call can still be placed. He spoke with Apple about the issue, and the company said they are aware and are working on a patch to resolve it.
But as noted by Engadget, some users actually do lose reception and experience dropped calls when covering the antenna seam on the left side of the device, naturally done when holding the phone in one's left hand.
"One iPhone 4 demonstrated the issue every time it was held in our left hand (as a right-handed person is apt to do) so that our palm was essentially bridging the two antennas)," the report said.
It continued: "Bridging the two with a finger tip, however, didn't cause any issues with the reported reception. If we had to guess, we'd say that our conductive skin was acting to detune the antenna -- in fact, we've already managed to slowly kill two calls that way so it's not just an issue with software erroneously reporting an incorrect signal strength."
Others, however, have experienced the issue simply by touching the seam where the two antennas meet with a fingertip. However, the review unit given to the tech blog before the release of the iPhone 4 did not experience any of these issues, suggesting it does not apply to all handsets.
The report went on to note that the problems disappeared when the official rubber "bumper" protective case, sold by Apple for $29, is attached to the handset.
There shorting out the two antenas, dah. Is this so hard to figure out, there's a separation there for a resin because there's two antenas and there not supose to touch and your body is a conductor.
Maybe try a small test area, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
I work in a cinder-brick building, next to the windows. When my new G4 is sitting on the desk by the windows, I get 2-4 bars (weak signal to begin with). When I pick the iPhone up, with either hand, I not only drop bars .... it will begin to search for AT&T.
So, I'll confirm this problem for both left and right hands. If you are in an area with a weak signal - simply touching the iPhone may cause you to completely lose AT&T. This really bothered me, as I had near perfect coverage with Verizon - and I switched yesterday when my new G4 iPhone arrived.
Experimenting at my desk, I found that transparent tape HELPS, but does not alleviate the problem entirely. You still drop a bar or 2 with Scotch transparent tape. On a side note; as an experiment we took the cover off a GS and put it on the iPhone and held each one within inches of the other - with the non-conductive rubber boot on - the iPhone performed exactly like the now-naked GS.
But, let me emphasize - I work in an area known to have a weak AT&T signal. In my case, simply holding the iPhone in my hand was enough for me to drop a phone call 3x. With the rubber boot on, I maintained the 2-3 bars whether the phone was on the desk, or being held.
I would expect Apple to replace this hardare - we paid for good hardware. Paying an additional $30 for hardware in order to make their iPhone work; well, that's just wrong.
Regrettably my new iPhone 4 has the signal issue. I do hope Apple comes out a resolution for this. I still love my iPhone 4. I am sure this will get resolved soon.
Comments
Please spend less time making points that have already been fully adressed on this thread, this forum and elsewhere. In short, it was clearly demonstrated that calls are dropped by handsets afflicted with the reported problem.. clearly and categorically... on this thread and others on the forum.
So, just apply yourself for a few minutes and actually read the damn thread in which you post. You are wasting time.
Again, perhaps it is *you* that should basically stop telling others what to do and how to post. You are being rude, and contributing nothing to the debate/conversation at all yet you are accusing me of the same? Get a grip.
At the time I posted, what I said was accurate, other than replying to your persistent attempts to insult me, I haven't bothered reading the thread after that, since everyone is blathering about stuff they don't understand and contributing very little information wise.
So stop making everything personal and running me down (please), and the whole thread will be better off. You should be asking yourself what kind of a person is it that feels they have to "police" the thread and insult others and why you fall into that category. The personal insight you may gain is worth more than all the power you are feeling now by dumping on complete strangers over something you have almost no knowledge of.
Meanwhile, there were a few hundred unsuspecting people in line waiting to pick up their probably defective iPhones.
Not getting your iPhone today may be a blessing.
I can get my phone to drop to no bars if I try hard enough but it doesn't happen just holding the phone as I usually do.
I would get the device today anyway given that one of two things will happen:
1) You get a new phone when a hardware fix is available.
2) You get a gift card and probably a free bumper.
I was intending on a good case anyway and a new phone a couple months from now or a gift card or both would be fine.
Sure 600,000 checks is a lot to write but my belief is that Apple would do it rather than suffer the blow to its reputation.
Sorry, I haven't read all the thread but I'd like to say that the new iPhone is quite simply stunning and the screen no longer looks digital as such it looks more, to use an analogy, analogue. It's remarkable. It's the first screen I have seen that no longer looks like a computer screen as such.
So, I am thrilled with it and delighted that Apple got there first. They recognized that once you get to a certain point a whole new experience happens. That blows out of the water having say, an extra inch of screen real estate.
So it is with dismay that as far as my experiences have appeared to show that there is a fundamental design or construction fault with what I think will turn out to be very large numbers of 4's. Having repeatedly tested holding the lower part of the phone in my palm and then holding the phone higher up or not all and to have had with such consistency such a major disruption in signal spells real difficulties for both Apple and users who don't want cases.
Over the years I've had iPhones I only seldomly have used a case. They add bulk and weight, they often collect dirt, they can scratch your phone, take away from the aesthetics, make mounts for cars etc not fit and perhaps the worst of all make you complacent about looking after your phone.
That said, I with this phone will have to as things stand get one, as resting the phone in the palm of my hand is for me the only natural and comfortable way to use it the vast majority of the time.
Maybe Apple's "patch" will solve this issue soon. I'm hopefull that it'll be resolved quickly but a few words from Steve's email account would still be welcome.
Personally, before I buy a case I'm going to try a small piece of electrical tape over the bottom left gap and see if that helps.
That doesn't sound like a very aesthetically pleasing solution.
That doesn't sound like a very aesthetically pleasing solution.
It wouldn't be, no.
i just talked to an apple rep and he said wow i didnt realize till now i just tried on an iphone 4 we have here then said hmm ill get a senior advisor the senior advisor said that they have been making reports to the engineering dept all morning and i would get a call back from them on what they r gonna do to resolve this
Run-on sentences are fun.
I can get my phone to drop to no bars if I try hard enough but it doesn't happen just holding the phone as I usually do.
I would get the device today anyway given that one of two things will happen:
1) You get a new phone when a hardware fix is available.
2) You get a gift card and probably a free bumper.
I was intending on a good case anyway and a new phone a couple months from now or a gift card or both would be fine.
Sure 600,000 checks is a lot to write but my belief is that Apple would do it rather than suffer the blow to its reputation.
Please stop saying "free bumper" as a solution. Several other users have said this alot also, and it is not an option. I don't want to hear the phrase ever again if at all possible. Not even if they pair it with a gift card. The actual problem needs to be fixed. I don't want compensation, and I don't want to be forced to use a case to make it work.
If this is not a software issue so that they can fix it by tweaking how the cell radios function, or manage power, or some other software issue that they can fix through software update, then the only solution is for Apple to replace any malfunctioning units.
It is as simple as that.
Personally, before I buy a case I'm going to try a small piece of electrical tape over the bottom left gap and see if that helps.
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
Yes, this is an issue...but without using it for awhile it remains to be seen how seriously the service will be affected. AT&T/Apple have plenty of these issues already with the iPhones out there.
I don't give a hoot what the bars say....will this happen often in real-life, everyday usage?? I've had full bars on the 3GS and not been able to make/receive calls a few times a week. All the iphones (3G/3GS) we have in our office have these same issues. Is is the phone or the service? Both.
They (Apple) have stressed the 'Enterprise' features, but if you cannot make a phone call...who gives a crap about the extra stuff. The Phone part of the iPhone sucks- It remains to be seen just How Bad it will be with iphone4. Did I order one? Yes. I'm not a hater...I'm just tired of being disappointed.
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
First of all, why would you do that? Spending $200 - $300 for a phone that shouldn't have any design issues (we should be going forward, not backward) just to paint nail polish on!?!?! That's ghetto.
Second of all, nail polish will just come off quickly anyway. And your pockets/pants/hands will smell like nail polish.
On the review side, this is a downright phenomenal piece of software & hardware engineering. The call quality is so much better than my old 2g iPhone and (in San Francisco) I was getting 5-bars and the 3G network was very stable and fast. The retina display is as advertised. Very sweet!
The dropped-bars issue will warrant my continued attention and I'll post later next week. I'll put my faith that Apple has an idea what's going on for the time being as I had ALWAYS had excellent service and they back up their products verbatim. I'm curious about the result.
Until then, I'll continue enjoying this wonderful piece of technology.
Please stop saying "free bumper" as a solution. Several other users have said this alot also, and it is not an option. I don't want to hear the phrase ever again if at all possible. Not even if they pair it with a gift card. The actual problem needs to be fixed. I don't want compensation, and I don't want to be forced to use a case to make it work.
I'd guess that full refund might be offered too if it bothers folks that much.
Thus I am not adverse to folks kicking and screaming at Apple.
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
Maybe try a small test area first, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
If that works maybe clear nail polish might also work. I'd probably just cover the entire lower antenna...very carefully.
Awsome! Someone pays $499(unbundled price) for what is being hyped as the coolest phone on the market, then they have to put $2 nail polish on it every week if they want to make or receive calls.
My prediction is that this is a hardware problem, and that:
1) Apple will roll a new hardware revision that fixes this problem.
2) Those who bought the first batch will get free replacements.
I expect this to take several weeks.
Thanks. Now I can rest easy.
Maybe try a small test area first, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
Remember that the metal wrapping the exterior is supposed to be part of the antenna system, not just the bars on either side. My guess is combination of both skin contact with the bare metal AND blocking of the bars.
Some users have experienced poor signal and dropped calls when holding Apple's new iPhone 4 in their left hand, which makes their palm cover a seam that separates the device's two perimeter radio antennas.
When Apple announced the iPhone 4 earlier this month, the company revealed that the metal band around the outside of the device has breaks in it to allow the multiple antennas inside the device -- for cellular service, Wi-Fi, Bluetooth and more -- to establish connections. The larger metal piece on the right side of the phone serves as the GSM/UMTS cellular antenna, and the smaller portion on the left side is responsible for Bluetooth, Wi-Fi and GPS.
For some, covering -- or even just touching -- the point where the two antennas meet on the left side of the phone can cause loss of signal (via Insanely Great Mac) and even dropped calls. The reports suggest that the issue is worse than the problem described by Walt Mossberg of The Wall Street Journal.
In his review of the iPhone 4, Mossberg said that the device sometimes registers no bars, or fewer bars than the iPhone 3GS, even though a call can still be placed. He spoke with Apple about the issue, and the company said they are aware and are working on a patch to resolve it.
But as noted by Engadget, some users actually do lose reception and experience dropped calls when covering the antenna seam on the left side of the device, naturally done when holding the phone in one's left hand.
"One iPhone 4 demonstrated the issue every time it was held in our left hand (as a right-handed person is apt to do) so that our palm was essentially bridging the two antennas)," the report said.
It continued: "Bridging the two with a finger tip, however, didn't cause any issues with the reported reception. If we had to guess, we'd say that our conductive skin was acting to detune the antenna -- in fact, we've already managed to slowly kill two calls that way so it's not just an issue with software erroneously reporting an incorrect signal strength."
Others, however, have experienced the issue simply by touching the seam where the two antennas meet with a fingertip. However, the review unit given to the tech blog before the release of the iPhone 4 did not experience any of these issues, suggesting it does not apply to all handsets.
The report went on to note that the problems disappeared when the official rubber "bumper" protective case, sold by Apple for $29, is attached to the handset.
[ View this article at AppleInsider.com ]
There shorting out the two antenas, dah. Is this so hard to figure out, there's a separation there for a resin because there's two antenas and there not supose to touch and your body is a conductor.
Maybe try a small test area, let it dry, and make sure you can get it off ok without damaging the phone. If it works out please pm me. Good luck!
I work in a cinder-brick building, next to the windows. When my new G4 is sitting on the desk by the windows, I get 2-4 bars (weak signal to begin with). When I pick the iPhone up, with either hand, I not only drop bars .... it will begin to search for AT&T.
So, I'll confirm this problem for both left and right hands. If you are in an area with a weak signal - simply touching the iPhone may cause you to completely lose AT&T. This really bothered me, as I had near perfect coverage with Verizon - and I switched yesterday when my new G4 iPhone arrived.
Experimenting at my desk, I found that transparent tape HELPS, but does not alleviate the problem entirely. You still drop a bar or 2 with Scotch transparent tape. On a side note; as an experiment we took the cover off a GS and put it on the iPhone and held each one within inches of the other - with the non-conductive rubber boot on - the iPhone performed exactly like the now-naked GS.
But, let me emphasize - I work in an area known to have a weak AT&T signal. In my case, simply holding the iPhone in my hand was enough for me to drop a phone call 3x. With the rubber boot on, I maintained the 2-3 bars whether the phone was on the desk, or being held.
I would expect Apple to replace this hardare - we paid for good hardware. Paying an additional $30 for hardware in order to make their iPhone work; well, that's just wrong.
... they back up their products verbatim.
You don't know what words mean, do you?