Its a bit cheap of Fortune to write something like this after the incident happened 3 years ago. I understand his frustration why he screamed at an incompetent team when a service like MM integrates most of Apple's products to other iDevices is so crucial. If the services worked, it would probably be another reason to buy a Mac.
For Apple is crucial as a business to be ahead of the pact. They could have done such a wonderful job with Mobile Me since the concept of cloud based services have finally taken off, now accepted and used by the masses. I am sure they (Steve ) will put more effort into getting this right for iCloud. I always wanted to use their service and love the syncing aspect of it however for backup to iDisk I rarely use. I already have my own website and transfer content on the drive. I just hope there are other more "magical" services that will blow my socks off with iCloud.
I would love to have some new features which I feel I am using daily but is not a feature on MM right now:
- Saving Read Later like documents that can sync up to Safari or Mail.
- Have todos on iCal be synced also to iPad/iPhone
- Have a dropbox-like feature. Be able to access back to my Mac for files to send to iDisk for public access.
- Incorporate a daily journal with iCal
- Apple's very own iRSS reader that can sync to all devices. I don't like Google Reader and wish to just use my Apple ID to sync all my thousands of RSS'..
- iTunes streaming of my library for both music and movies on my iDevices.
I don't know where I read about revised pricing for MobileMe, but I just got whacked another $140 on my renewal. In fairness, I do use iDisk, Gallery and synched calendars. Would like to see a little more storage space for the price.
The subscription service is $99 yearly and then I believe the extra $40 was for an additional 20 gb of online cloud storage.
Steve Jobs has probably done more to tarnish Apple's reputation than any number of MobileMe programmers did.
1) When a number of iBook G3 units had bad logic boards and he knew about it, the tech reps were instructed to tell people calling in that they had not heard of it. They charged loyal customers $350 for the repairs until a then-popular cable show called "The Screen Savers" broke the story of just how many of the laptops had the problem. Apple then offered refunds to those who paid and offered free repairs from them on ... again... AFTER being called out on it on a TV show.
2) iPod batteries that were defective and ignored by Apple/Jobs until lawsuits were filed that might damage sales.
3) Nano batteries that did the same on a previous generation, again ignored by Jobs, until lawsuits were filed.
4) More than once issue with Powerbook batteries, known and ignored by Jobs until there were damages and lawsuits filed.
5) Shall we yet again discuss Steve Jobs telling iPhone 4 users to simply "Not hold the phone that way!", when they had reception issues??
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
I really love my MobileMe service. I have some minor beefs with it, wish I could sync as many photos as I liked to a gallery for example directly from an iPhone, or on the iPhone iDisk client email stuff out instead of sending a link. However all in all I've enjoyed it thoroughly. Its easy to use, very reliable (for me, I've heard stories to the contrary) I use all the services. All in all well worth the money to me.
Last thought, the iDisk experience as a folder on your computer is not as solid as it should be and it really shouldn't be that hard. Dropbox is an excellent model to follow.
Maybe apple had bitten off more than it could chew at the time and should have slowly rolled out piece by piece. I find it odd they didn't. After all with iOS they rarely release major updates without thoroughly reviewing that it's a seamless experience (minus the alarm clock bug but at least all my texts get to the right people).
Cloud services don’t exclude local services or non-browser-based local apps. Email, IMs, Twitter, nearly all of Google services, and Netflix are all examples of cloud-based operations.
Hmm... That seems like a fairly broad definition of "Cloud". A more common definition might be:
Quote:
Originally Posted by Wikipedia
Users can store and access personal files such as music, pictures, videos, and bookmarks or play games or use productivity applications on a remote server rather than physically carrying around a storage medium such as a DVD or thumb drive.
Which would include your examples of email and Google services, of which only email is really popular. It wouldn't include Netflix, twitter, or IMs. "Cloud computing" also tends to imply (in usage if not in actual capabilities) a "thin client", the modern day equivalent of a dumb terminal. Usually, the "thin client" is the browser.
Outside of e-mail, I'm not really seeing a "killer app" for "The Cloud". Maybe disk backup. If it's free (at least for consumers).
Steve Jobs has probably done more to tarnish Apple's reputation than any number of MobileMe programmers did.
...
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
We see your point.
That said, AAPL has still outperformed the Nasdaq index. But you are right. It should have slaughtered the Nasdaq. It should be trading at $600 right now. Steve has done a massively poor job at communicating the value of Apple Inc.
Others simply have no equal, like Back To My Mac which means I can input my MobileMe credentials and have access to all computers both in Finder and as a remote client without any additional setup. For $65/year I get plenty of use from the service.
Back to my Mac is easily the most important feature for me since my home machine is on DHCP. But if you have static IPs everywhere, you can simply type in the Go>Connect to Server>vnc://xxx.xxx.xxx..xxx and it does the same thing. That's what I end up doing half the time anyway since for some reason many times my machines don't all show up in the Finder List. I usually pay $99 a year although you might find it for less, that is the price. Unless you buy an Apple device every year I guess then it is $65.
I wonder if Steve Jobs knows about the iPhoto roll out. I never did get all my photos recovered.
Posts like yours make people laugh hysterically. It is totally your fault if you lost any of your photos. YOUR fault, not Apple's! Deal with it, take responsibility for it, learn from your screw up.
Which would include your examples of email and Google services, of which only email is really popular. It wouldn't include Netflix, twitter, or IMs. "Cloud computing" also tends to imply (in usage if not in actual capabilities) a "thin client", the modern day equivalent of a dumb terminal. Usually, the "thin client" is the browser.
Outside of e-mail, I'm not really seeing a "killer app" for "The Cloud". Maybe disk backup. If it's free (at least for consumers).
The "cloud" is much simpler than this. When documenting your application and business process graphically using Visio or Omnigraffle, the little puffy symbol you use for your diagram of those portions you don't know or care about how they work is the "cloud".
The "cloud" is much simpler than this. When documenting your application and business process graphically using Visio or Omnigraffle, the little puffy symbol you use for your diagram of those portions you don't know or care about how they work is the "cloud".
Yes, but I don't think the PR folks are using the term "Cloud" to mean a Viso cloud.
Edit:
Apologies, I wasn't trying to turn this into a argument over the technical definition of "Cloud". I was just trying to be clear on what I mean by the term and what I think is meant when the term is used in press releases.
While I think "hate each other" is a strange way to put it, I get the impression that he really cares about Apple not embarrassing itself with the equivalent of a Windows Vista or Kin product launch. I sometimes wish more executives would take that kind of passionate stake in the outcome of their products.
Perhaps he should have said you should feel that you failed your fellow co-workers in letting this happen, not that you should hate each other.
But I doubt what was said hasn't been lost in transmission. And a failure here and there isn't going to screw apple.
Syncing contacts in MM is a poorly implemented in my opinion. I can't depend on it. Sometimes it overwrites new info with old data. When deleting an old phone number it mysteriously keeps coming back like a bad penny. I did a bump with someone the other day and it gave them my address from 5 years ago. You know it is screwed up when you have a setting that says show alert when 25% of the data on this machine will be changed.
Apple's very own iRSS reader that can sync to all devices. I don't like Google Reader and wish to just use my Apple ID to sync all my thousands of RSS'
I'd love to see more effort put into RSS... but it seems like everyone is moving to Twitter.
It's a shame IMO that we have to trade off the better news format in RSS for the added social element in Twitter.
I'd love to see an RSS replacement that sits on top of Twitter. That would be sweet.
As far as managing RSS feeds go Google Reader is by far and away still the best service... although I like using local client front ends (Feeddler is my fav)
Steve Jobs has probably done more to tarnish Apple's reputation than any number of MobileMe programmers did.
1) When a number of iBook G3 units had bad logic boards and he knew about it, the tech reps were instructed to tell people calling in that they had not heard of it. They charged loyal customers $350 for the repairs until a then-popular cable show called "The Screen Savers" broke the story of just how many of the laptops had the problem. Apple then offered refunds to those who paid and offered free repairs from them on ... again... AFTER being called out on it on a TV show.
2) iPod batteries that were defective and ignored by Apple/Jobs until lawsuits were filed that might damage sales.
3) Nano batteries that did the same on a previous generation, again ignored by Jobs, until lawsuits were filed.
4) More than once issue with Powerbook batteries, known and ignored by Jobs until there were damages and lawsuits filed.
5) Shall we yet again discuss Steve Jobs telling iPhone 4 users to simply "Not hold the phone that way!", when they had reception issues??
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
1a) Surely you understand that there is a time frame between the knowing of an issue and its resolution. I have no idea if that time frame was excessive but your comment doesn?t support any evidence that it was, but simply states what was obvious fact for a given time frame.
1b) Since this logic board issue also affected some iBook G4 models The faulty logic boards also affected some iBook G4 models it seems to me the design/production issue could have eluded Apple for awhile.
1c) Considering that the iBook G3 goes back 8-10 years the harming of Apple?s rep would be minor compared to today?s Apple with dominate mindshare. Note in 2003 Apple wasn?t eve selling a million Macs a quarter.
1d) I?ve never even heard of Screen Savers and have been using Macs long before the iBook was an Apple brand.
2a) iPods did sell in excessively higher numbers than iBooks and therefore more of an issue and concern for consumers but aren?t we still talking about the 1st and 2nd generation iPods from 2004 and earlier. I wonder how many of those affected consumers said ?I?ll never buy another Apple product again? and actually haven?t with so many advances in technology.
2b) The number of products with bad Lithium batteries is astounding. Batteries may not have moving parts but they are active, and can and do fail.
3) I don?t recollect any iPod Nano battery recall or replacement settlement. Lawsuits against corps. with deep pockets are filed all the time and usually long before any company knows of an issue or can assess an issue. Note the latest issue with the tracking and the lawsuits filed immediately.
5a) He never said that to users and they held an event to address the perceived issue. Apple and Jobs did show how you can attenuate the single of other phones with your hands.
5b) The ?antenna-gate? issue probably affected Apple?s reputation more than all the other niggling points you make but to what extent? They gave away free Bumpers for a couple months but didn?t issue a recall and didn?t remove the external antenna? and has increased their sales each quarter since that announcement. They are the world?s most profitable handset vendor ?*and by a large margin, at that ?*so any boost to Android-based vendors, RiM, et al. would pale in comparison.
PS: It?s odd that you personally blame Jobs for technical issues that he wasn?t directly responsible for except when it comes to MobileMe. Jobs is Apple?s CEO (still is!) so if the company falters, even if the issue is from a 3rd-party it?s still on Jobs as the head of the company.
PPS: You left out the iPad 2 light leak issue which isn?t as large as "antenna-gate? but still more widespread and known than any of the other issues you mention.
PPPS: Did you know that all CE is prone to potential issues because it?s mass produced consumer electronics that literally has dozens of companies involved in its creation? You can only feasibly sample only so many units. One of the things that people seems to like about Apple is their no hassle returns and replacements. They don?t even have a restocking fee anymore. I?d say that Apple?s rep is far exceeding their competition.
I usually pay $99 a year although you might find it for less, that is the price. Unless you buy an Apple device every year I guess then it is $65.
Amazon?s usually under $70. You didn?t have to buy it from Apple and you didn?t even have to buy the MobileMe box.
They used to make a new .Mac box each year with a different version number on it, which is pretty lame marketing, IMO, but I benefited because the codes still worked the same regardless of the versioning and even last year when I inputted .Mac codes into my MobileMe account.
Comments
For Apple is crucial as a business to be ahead of the pact. They could have done such a wonderful job with Mobile Me since the concept of cloud based services have finally taken off, now accepted and used by the masses. I am sure they (Steve
I would love to have some new features which I feel I am using daily but is not a feature on MM right now:
- Saving Read Later like documents that can sync up to Safari or Mail.
- Have todos on iCal be synced also to iPad/iPhone
- Have a dropbox-like feature. Be able to access back to my Mac for files to send to iDisk for public access.
- Incorporate a daily journal with iCal
- Apple's very own iRSS reader that can sync to all devices. I don't like Google Reader and wish to just use my Apple ID to sync all my thousands of RSS'..
- iTunes streaming of my library for both music and movies on my iDevices.
Any others?
I don't know where I read about revised pricing for MobileMe, but I just got whacked another $140 on my renewal. In fairness, I do use iDisk, Gallery and synched calendars. Would like to see a little more storage space for the price.
The subscription service is $99 yearly and then I believe the extra $40 was for an additional 20 gb of online cloud storage.
1) When a number of iBook G3 units had bad logic boards and he knew about it, the tech reps were instructed to tell people calling in that they had not heard of it. They charged loyal customers $350 for the repairs until a then-popular cable show called "The Screen Savers" broke the story of just how many of the laptops had the problem. Apple then offered refunds to those who paid and offered free repairs from them on ... again... AFTER being called out on it on a TV show.
2) iPod batteries that were defective and ignored by Apple/Jobs until lawsuits were filed that might damage sales.
3) Nano batteries that did the same on a previous generation, again ignored by Jobs, until lawsuits were filed.
4) More than once issue with Powerbook batteries, known and ignored by Jobs until there were damages and lawsuits filed.
5) Shall we yet again discuss Steve Jobs telling iPhone 4 users to simply "Not hold the phone that way!", when they had reception issues??
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
The subscription service is $99 yearly and then I believe the extra $40 was for an additional 20 gb of online cloud storage.
$99 was the full retail price for MoblleMe.
It was pretty easy to find it for $50-60 at Amazon.com, eBay, whatever.
Last thought, the iDisk experience as a folder on your computer is not as solid as it should be and it really shouldn't be that hard. Dropbox is an excellent model to follow.
Maybe apple had bitten off more than it could chew at the time and should have slowly rolled out piece by piece. I find it odd they didn't. After all with iOS they rarely release major updates without thoroughly reviewing that it's a seamless experience (minus the alarm clock bug but at least all my texts get to the right people).
Cloud services don’t exclude local services or non-browser-based local apps. Email, IMs, Twitter, nearly all of Google services, and Netflix are all examples of cloud-based operations.
Hmm... That seems like a fairly broad definition of "Cloud". A more common definition might be:
Users can store and access personal files such as music, pictures, videos, and bookmarks or play games or use productivity applications on a remote server rather than physically carrying around a storage medium such as a DVD or thumb drive.
http://en.wikipedia.org/wiki/Cloud_computing
Which would include your examples of email and Google services, of which only email is really popular. It wouldn't include Netflix, twitter, or IMs. "Cloud computing" also tends to imply (in usage if not in actual capabilities) a "thin client", the modern day equivalent of a dumb terminal. Usually, the "thin client" is the browser.
Outside of e-mail, I'm not really seeing a "killer app" for "The Cloud". Maybe disk backup. If it's free (at least for consumers).
Steve Jobs has probably done more to tarnish Apple's reputation than any number of MobileMe programmers did.
...
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
We see your point.
That said, AAPL has still outperformed the Nasdaq index. But you are right. It should have slaughtered the Nasdaq. It should be trading at $600 right now. Steve has done a massively poor job at communicating the value of Apple Inc.
That?s an idea I haven?t heard yet. Sounds like a brilliant way for Apple to strengthen and increase their ecosystem.
That means you haven't been reading every single one of my posts on these forums....I'm hurt.
But yes, Apple has a lot of "parts." It's time for Apple to do what it does best. Take all the parts and make them into an even better whole.
Others simply have no equal, like Back To My Mac which means I can input my MobileMe credentials and have access to all computers both in Finder and as a remote client without any additional setup. For $65/year I get plenty of use from the service.
Back to my Mac is easily the most important feature for me since my home machine is on DHCP. But if you have static IPs everywhere, you can simply type in the Go>Connect to Server>vnc://xxx.xxx.xxx..xxx and it does the same thing. That's what I end up doing half the time anyway since for some reason many times my machines don't all show up in the Finder List. I usually pay $99 a year although you might find it for less, that is the price. Unless you buy an Apple device every year I guess then it is $65.
I wonder if Steve Jobs knows about the iPhoto roll out. I never did get all my photos recovered.
Posts like yours make people laugh hysterically. It is totally your fault if you lost any of your photos. YOUR fault, not Apple's! Deal with it, take responsibility for it, learn from your screw up.
Hmm... That seems like a fairly broad definition of "Cloud". A more common definition might be:
http://en.wikipedia.org/wiki/Cloud_computing
Which would include your examples of email and Google services, of which only email is really popular. It wouldn't include Netflix, twitter, or IMs. "Cloud computing" also tends to imply (in usage if not in actual capabilities) a "thin client", the modern day equivalent of a dumb terminal. Usually, the "thin client" is the browser.
Outside of e-mail, I'm not really seeing a "killer app" for "The Cloud". Maybe disk backup. If it's free (at least for consumers).
The "cloud" is much simpler than this. When documenting your application and business process graphically using Visio or Omnigraffle, the little puffy symbol you use for your diagram of those portions you don't know or care about how they work is the "cloud".
The "cloud" is much simpler than this. When documenting your application and business process graphically using Visio or Omnigraffle, the little puffy symbol you use for your diagram of those portions you don't know or care about how they work is the "cloud".
Yes, but I don't think the PR folks are using the term "Cloud" to mean a Viso cloud.
Edit:
Apologies, I wasn't trying to turn this into a argument over the technical definition of "Cloud". I was just trying to be clear on what I mean by the term and what I think is meant when the term is used in press releases.
While I think "hate each other" is a strange way to put it, I get the impression that he really cares about Apple not embarrassing itself with the equivalent of a Windows Vista or Kin product launch. I sometimes wish more executives would take that kind of passionate stake in the outcome of their products.
Perhaps he should have said you should feel that you failed your fellow co-workers in letting this happen, not that you should hate each other.
But I doubt what was said hasn't been lost in transmission. And a failure here and there isn't going to screw apple.
Perhaps he should have said you should feel that you failed your fellow co-workers in letting this happen, not that you should hate each other.
I think he should have made sure he was happy with the product before it was released. Firing people after the fact isn't helpful.
Hopefully it's a lesson learned for the release of this latest incarnation.
That 'revamp' of MobileMe was lipstick on a pig. I hope that whatever is coming will make us go 'wow,' like the iPhone did at launch.
I am at a critical decision stage for my cloud needs. Make it 'magical,' Steve and team.
Actually, the opposite of this. Please spend a lot less time making it 'magical', and just make it work.
Start with allowing me to accept iCal invitations on my iPhone. The holes in the current service are laughable.
Apple's very own iRSS reader that can sync to all devices. I don't like Google Reader and wish to just use my Apple ID to sync all my thousands of RSS'
I'd love to see more effort put into RSS... but it seems like everyone is moving to Twitter.
It's a shame IMO that we have to trade off the better news format in RSS for the added social element in Twitter.
I'd love to see an RSS replacement that sits on top of Twitter. That would be sweet.
As far as managing RSS feeds go Google Reader is by far and away still the best service... although I like using local client front ends (Feeddler is my fav)
Steve Jobs has probably done more to tarnish Apple's reputation than any number of MobileMe programmers did.
1) When a number of iBook G3 units had bad logic boards and he knew about it, the tech reps were instructed to tell people calling in that they had not heard of it. They charged loyal customers $350 for the repairs until a then-popular cable show called "The Screen Savers" broke the story of just how many of the laptops had the problem. Apple then offered refunds to those who paid and offered free repairs from them on ... again... AFTER being called out on it on a TV show.
2) iPod batteries that were defective and ignored by Apple/Jobs until lawsuits were filed that might damage sales.
3) Nano batteries that did the same on a previous generation, again ignored by Jobs, until lawsuits were filed.
4) More than once issue with Powerbook batteries, known and ignored by Jobs until there were damages and lawsuits filed.
5) Shall we yet again discuss Steve Jobs telling iPhone 4 users to simply "Not hold the phone that way!", when they had reception issues??
Sorry - sounds to me like Mr. Jobs is doing a FINE job of hurting Apple's reputation little by little, without any help from the old MobileMe team.
1a) Surely you understand that there is a time frame between the knowing of an issue and its resolution. I have no idea if that time frame was excessive but your comment doesn?t support any evidence that it was, but simply states what was obvious fact for a given time frame.
1b) Since this logic board issue also affected some iBook G4 models The faulty logic boards also affected some iBook G4 models it seems to me the design/production issue could have eluded Apple for awhile.
1c) Considering that the iBook G3 goes back 8-10 years the harming of Apple?s rep would be minor compared to today?s Apple with dominate mindshare. Note in 2003 Apple wasn?t eve selling a million Macs a quarter.
1d) I?ve never even heard of Screen Savers and have been using Macs long before the iBook was an Apple brand.
2a) iPods did sell in excessively higher numbers than iBooks and therefore more of an issue and concern for consumers but aren?t we still talking about the 1st and 2nd generation iPods from 2004 and earlier. I wonder how many of those affected consumers said ?I?ll never buy another Apple product again? and actually haven?t with so many advances in technology.
2b) The number of products with bad Lithium batteries is astounding. Batteries may not have moving parts but they are active, and can and do fail.
3) I don?t recollect any iPod Nano battery recall or replacement settlement. Lawsuits against corps. with deep pockets are filed all the time and usually long before any company knows of an issue or can assess an issue. Note the latest issue with the tracking and the lawsuits filed immediately.
4) See #3.
5a) He never said that to users and they held an event to address the perceived issue. Apple and Jobs did show how you can attenuate the single of other phones with your hands.
5b) The ?antenna-gate? issue probably affected Apple?s reputation more than all the other niggling points you make but to what extent? They gave away free Bumpers for a couple months but didn?t issue a recall and didn?t remove the external antenna? and has increased their sales each quarter since that announcement. They are the world?s most profitable handset vendor ?*and by a large margin, at that ?*so any boost to Android-based vendors, RiM, et al. would pale in comparison.
PS: It?s odd that you personally blame Jobs for technical issues that he wasn?t directly responsible for except when it comes to MobileMe. Jobs is Apple?s CEO (still is!) so if the company falters, even if the issue is from a 3rd-party it?s still on Jobs as the head of the company.
PPS: You left out the iPad 2 light leak issue which isn?t as large as "antenna-gate? but still more widespread and known than any of the other issues you mention.
PPPS: Did you know that all CE is prone to potential issues because it?s mass produced consumer electronics that literally has dozens of companies involved in its creation? You can only feasibly sample only so many units. One of the things that people seems to like about Apple is their no hassle returns and replacements. They don?t even have a restocking fee anymore. I?d say that Apple?s rep is far exceeding their competition.
I usually pay $99 a year although you might find it for less, that is the price. Unless you buy an Apple device every year I guess then it is $65.
Amazon?s usually under $70. You didn?t have to buy it from Apple and you didn?t even have to buy the MobileMe box.
They used to make a new .Mac box each year with a different version number on it, which is pretty lame marketing, IMO, but I benefited because the codes still worked the same regardless of the versioning and even last year when I inputted .Mac codes into my MobileMe account.